We are waiting since 2 weeks to get our…
We are waiting since 2 weeks to get our balance settled no reply just no communication 0 customer service to avoid
RAPYD PAYMENT SOLUTIONSPayments and Payouts for Every BusinessLiberate global commerce with the payment provider that gives you all the tools your business needs to accept, send and manage payments everywhere. From Fortune 500s to ambitious technology upstarts, Rapyd is the payments solution provider that makes it easy to get started fast and grow your global reach.Why Rapyd?Higher Authorization Rates: Up to 97% authorization rates mean fewer declines and more revenue.Fast Onboarding: 80% instant approvals.More Payment Methods: A principal member of Visa, Mastercard and Amex with hundreds of payment methods accepted globally, including stablecoin payment solutions.Use Rapyd ToAccept Credit and Debit Cards: World-class payment gateway solutions and direct Visa and Mastercard Acquiring in Europe, the UK, LATAM, Hong Kong and Israel.Offer Alternative Payment Methods: Apple Pay, Google Pay, stablecoins, bank transfers, real-time payment networks, popular eWallets and more.Send Payouts: Rapyd’s unmatched payout network connects you to 190+ markets and more than 120 currencies with bank transfers, real-time payment networks, instant card payouts and stablecoins.Create Multi-Currency Business Accounts: Rapyd provides the best business account solutions for global money management, including the ability to create multiple accounts, sub-accounts and local account numbers in 40+ countries.Issue Physical and Virtual Cards: Rapyd’s multi-country card issuing API gives you the ability to issue your own pre-funded cards..Frequently Asked QuestionsWhat Industries Does Rapyd Support?Rapyd can onboard clients from a wide range of industries and use cases. We also have robust support for independent sales organizations (ISOs), payment facilitators (PayFacs), independent software vendors (ISVs) and referral agents.Rapyd’s Payment Gateway, Direct Card Acquiring, Payouts and Multi-Currency Business Accounts are ideal for: B2B, eCommerce, Marketplaces, iGaming, Online Gaming, Creator Platforms, Online Trading, Forex, Digital Goods, Crypto Exchanges, Online Travel and more.Rapyd's in-store POS payment solutions are ideal for retail, services, hospitality, restaurants, travel and leisure, and gyms and membership organizations.What Countries Does Rapyd Support?Rapyd can onboard new merchants from the UK, Europe (EEA), LATAM, APAC, and Israel. We allow merchants to accept and send payments worldwide from more than 190 countries and in over 120 currencies.What Payment Methods Can I Accept?Rapyd supports hundreds of payment methods, including credit cards and debit cards, digital wallets, bank transfers, stablecoins and digital cash vouchers.What Integration Options Does Rapyd Provide?Rapyd has no-code, low-code and API options. Get started quickly with our plugins, payment links and virtual terminals. Create customizable and secure checkout experiences with our hosted checkout and developer toolkit, or integrate directly with our powerful API.Is Rapyd a Payment Gateway?Yes, Rapyd can provide your payment gateway. You can also add Rapyd Card Acquiring to your existing payment gateway. With pre-built integrations to the most popular Gateways, Rapyd makes it easy to get started no matter your payment needs.What Makes Rapyd the Best Payment Solution Provider (PSP) for My Needs?Rapyd is the best PSP for businesses that value:High Conversion Rates: We are a top Visa and Mastercard acquirer with some of the best conversion rates globally, which consistently outperform global benchmarks.Fast Onboarding: Rapyd's AI-enabled onboarding can approve new clients in minutes. That means merchants start transacting faster and partners earn new revenue quickly.80% of approvals are completed within 24 hours97% of approvals in under 48 hoursRated 9.7/10 for onboarding speed by partnersFast, Flexible Settlement: Settle daily in your preferred currency, including stablecoins.End-to-End Payment Solutions: With online and in-store payments, payouts and global accounts, Rapyd provides end-to-end, global payment solutions.
Written by the business, not verified by us.Rapyd (www.rapyd.net) has a 2.5 out of 5 rating on OK.one, based on 292 user reviews collected here. It is listed under Money & Insurance and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has replied to 66% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-24.
We are waiting since 2 weeks to get our balance settled no reply just no communication 0 customer service to avoid
the support just keeps closing tickets and is not responding to questions
Rapyd is history - because they have no longer a Banking Partner! They told today all customers via Mail! They cannot process any payments - incoming or outgoing from end of January 2026 on!!! Take care to withdraw your Money immediately!
I reached out to Rapyd after seeing their website and marketing claims suggesting they offer global payment solutions. However, after a long exchange with their representative, I was informed that Rapyd does not support merchants based in the Republic of Georgia at all — something that’s never mentioned publicly. If your company isn’t available in a country, it should be stated clearly before potential clients spend time gathering documents and preparing to onboard. Presenting services as “global” while excluding entire regions without disclosure is misleading and borders on false advertising. As a small business operating from Georgia, I expected transparency from a major fintech brand. I hope Rapyd updates its website to list supported countries and communicates honestly with entrepreneurs outside the EU and UK. Transparency matters, especially when you’re dealing with financial services.
Simon is very helpful and nice, always there when I need it. Super star!
Our experience with Rapyd has been extremely disappointing and frustrating. After raising a serious operational issue, weeks have passed without a meaningful response or resolution. We’ve encountered overcharging in breach of agreed pricing, delayed or missing settlements, and inconsistent reconciliation data that make it nearly impossible to verify revenue, reserves, or fees. Even basic reporting tools, such as downloadable settlement statements by currency, are missing or unreliable. Equally concerning is the lack of accountability and responsiveness from their support and account management teams. For a company managing payment flows and financial operations, such negligence is deeply concerning and poses serious risks to merchants. Until Rapyd demonstrates clear reliability, transparency, and professional support, we strongly advise other businesses to reconsider partnering with them or to proceed only with extreme caution.
We were clients of Hong Kong based Neat, which worked well. But Neat was taken over by Rapyd, an Israeli run outfit, devoted to blocking withdrawals and transfers. Money in - no problem. Money out - ahhhh. Good luck with that. Nevertheless, I'm grateful that we only got stung for a few thousand.
Kirsty was outstanding and brilliant service thanks
I have spoken to Kirsty on a number of occasions and find her efficient, courteous and professional at all times.
Thank you so much Kirsty, very helpful and always a pleasure to speak too! :)
Kirsty was exceptional from start to finish. I would highly recommend.
Very friendly and polite service. Highly recommend to anyone.
Connor was fantastic I sent an email for help in the evening & he’d remotely fixed my problem before I was awake next morning. Such a relief as I was worried about losing sales
Struggled setting up the boss’s new card machine, but Connor was a huge help. He was patient, clear, and made the whole process easy. Really appreciated his support!
Great company, our account manager Kirsty is just fabulous and comes back so quickly to any questions. We've been with them for years and have no intention of changing!
We’ve used RAPYD for a while now and haven’t had any problems. Our accounts manager Kirsty Martin is always really helpful answering any queries and arranging our upgrades.
Great service from our Account Manager Kirsty Martin. Quick response to my query & handed me straight over to her colleague in Tech support (who was equally as helpful although I didn't get his name).
Great Customer Service. Had a few questions upon initial set up and Bethany was really helpful and responded quickly.
Kirsty, is a very professional and helpful account manager! All questions answered well, very accommodating with my business needs. Can highly recommend Rapyd.
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