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Vehicles & Transportation

RevZilla Motorsprts

105 reviews

4.5105 reviews
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About RevZilla Motorsprts

Data updated
Website
www.revzilla.com
Category
Vehicles & Transportation
Location
United States · Philadelphia
Status
Unclaimed
Last 12 months
105 reviews
Replies to negative
100% (10/10)
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Is RevZilla Motorsprts legit?

RevZilla Motorsprts (www.revzilla.com) has a 4.5 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

D
David “Michael” Eyer · 10 reviews · Experienced 2026-08-01 ·

Mind-blowing selection!

Mind-blowing selection! Very fair pricing! Superb quality riding gear! Excellent return policy! Super-fast refunds! Do yourself a favor and check out Revzilla!

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Peter McCann · 18 reviews · Experienced 2026-02-23 ·

I bought from Revzilla for Years Until...

I bought from Revzilla for years, enjoying their sales videos. I spent thousands on gear, but somenone there decided to hose me on a minor return, of unopened parts, that were meant for a bike I crashed on track. Parts were never opened. My fault, but they treated me like a nuisense, after years of patronage. Haven't bought anything from them, or there corporate takeovers, in years. They have people with shi*ty attitudes interfacing w customers.

Reply from RevZilla Motorsprts2026-08-04

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us: 📧 Email: [email protected] 📞 Call: 877-792-9455 💬 Live Chat: revzilla.com We're here to help!

L
Levi Hanke · 2 reviews · Experienced 2026-07-20 ·

Purchase was worth it!

I bought an LS2 Gloss White Helmet from here, and it is absolutely fantastic in terms of quality. The shipping was great, only being a day off because of FedEx, but that's not really RevZilla's fault. I definitely recommend buying from this website, for street, dirt, stunt, emoto, etc!

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Robert Morgan · 1 review · Experienced 2026-06-17 ·

I have had several recent orders from…

I have had several recent orders from Revzilla, so I’m not sure which order this review is intended for. My order of two tires was terrible… only one of two showed up, the other evidently lost. Had to wait for Revzilla to ship another. My order of riding jeans went well… arrived on time, good price, size right on the button.

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Benny king · 3 reviews · Experienced 2026-05-10 ·

The fast shipment was a nice surprise

The fast shipment was a nice surprise. Now that I have had the gloves. For awhile now I liked the look and feel of it. I look forward to ordering more from you in the future.

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Saul Rodriguez · 1 review · Experienced 2026-05-15 ·

Easy shopping

Easy shopping, fast shipment, good packaging.

R
Roberts Brown · 2 reviews · Experienced 2026-06-26 ·

Revzilla is great, OnTrac blows.

Revzilla is great, the stock is great, the cost is good, and the people seem genuine None of this matters if they can't ship your purchases to you. I spend money at this store, and I am much more concerned with delivery than cost. Revzilla is currently using OnTrac to ship orders, and OnTrac can't seem to find my address. The automated OnTrac system asked for any special delivery instructions, or they would return the order to Revzilla. They gave me 3 days to respond, but their pathetic online system could not seem to get the help it needed. The same product was then ordered from Amazon...a few dollars more, delivered in 2 days without issue. I can't use Revzilla anymore, since I can't trust they can get the goods here. How can you trust a company like that?

Reply from RevZilla Motorsprts2026-06-29

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us: 📧 Email: [email protected] 📞 Call: 877-792-9455 💬 Live Chat: revzilla.com We're here to help!

H
Heller Alexandr · 3 reviews · Experienced 2026-06-26 ·

Worst customer service I’ve ever…

Worst customer service I’ve ever experienced. My first order arrived incomplete. A part worth about $2,500 was missing, and I had to wait an entire month while your team investigated the issue. My second order has been even worse. Before placing it, I contacted your support because the manufacturer had already told me the part was out of stock and wouldn’t be available until after July 25. I specifically asked if you had the item in stock, and your representative told me you had 5 units available. Based on that information, I placed my order. Nothing was shipped. I contacted support again and asked whether the part was actually in stock. I was told that it was and that my order would ship on June 30. I even asked again if they were certain, because the manufacturer had confirmed there was no stock available. Once again, I was assured that June 30 was guaranteed. The very next day, my order was canceled because the part was not in stock after all. This level of misinformation and poor communication is completely unacceptable.

Reply from RevZilla Motorsprts2026-06-29

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us: 📧 Email: [email protected] 📞 Call: 877-792-9455 💬 Live Chat: revzilla.com We're here to help!

S
Scott Bainbridge · 3 reviews · Experienced 2026-06-19 ·

As always fast shipping and in stock…

As always fast shipping and in stock items.

M
Mandy Dalton · 2 reviews · Experienced 2026-06-10 ·

Misleading Shipping Expectations and Poor Communication

I was disappointed with my experience. I placed my order on June 4th and received an email stating it would arrive on June 8th. As of June 10th, it still had not been delivered. What made the experience frustrating was the lack of clarity around shipping expectations. When I contacted customer service, I was told delivery could take 2–5 business days, while the FedEx customer service rep stated tracking information indicated a delivery window of up to 10 business days. The conflicting information made it difficult to know when to actually expect my order. I also wish the company was more transparent about the shipping method and realistic delivery timelines before purchase. Had I known the actual transit time, I likely would have ordered directly from the manufacturer instead. Overall, the shipping process and customer service experience left a lot to be desired

Reply from RevZilla Motorsprts2026-06-11

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us: 📧 Email: [email protected] 📞 Call: 877-792-9455 💬 Live Chat: revzilla.com We're here to help!

R
Raymond Mason · 3 reviews · Experienced 2026-06-01 ·

Passing the buck

I order some brakes pad from Revzilla and be aware the the shipping company they use is FedEx and there delivery is giving Revzilla a bad name. Now they have control of who are shipping there products and choose not to handle the complaints with the shipping company, passing the buck, which leave the customer in a bad way. So be warn that you are alone in this and they have your money while your may get to you whenever

Reply from RevZilla Motorsprts2026-06-01

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us: 📧 Email: [email protected] 📞 Call: 877-792-9455 💬 Live Chat: revzilla.com We're here to help!

R
Randy · 4 reviews · Experienced 2026-03-22 ·

Filled out their review multiple times

Filled out their review multiple times, but not one post. So makes one wonder if their on page reviews are even real… Vance & Hines 4 1/2" Torquer 450 Slip-On Mufflers For Harley Touring 2017-2026 Product came damaged, but boxes were fine, so must be from manufacturer(?). Gave me $30 credit; luckily dent was hidden by bag. It was a separate dent then the intended mounting purposeful dent. Started flaking paint/coating after first ride. VH does not warranty that, according to Rev and Rev says, they cannot help. VH has ignored my emails and reviews too. So apparently revzilla AI generic response to my review, so I’m updating that no they do not in fact want to help, it’s surface over substance.

Reply from RevZilla Motorsprts2026-06-01

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us: 📧 Email: [email protected] 📞 Call: 877-792-9455 💬 Live Chat: revzilla.com We're here to help!

C
Conyers Broyld · 1 review · Experienced 2026-04-24 ·

My order came late and missed on a…

My order came late and missed on a group ride to the Leesburg rally with my friends. When I bought my alpinestars r7 helmet the picture shows it with a tinted visor but then found out it only comes with a clear. So I went to a local motorcycle store that carries alpinestars helmets. They told me that they are having a problem with the r7 helmet and can not get the r10 visor to fit my helmet. I'm put out on this whole experience, more dose not always mean better. This sucks.

Reply from RevZilla Motorsprts2026-05-07

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us: 📧 Email: [email protected] 📞 Call: 877-792-9455 💬 Live Chat: revzilla.com We're here to help!

C
Carlos · 2 reviews · Experienced 2026-05-01 ·

These guys always seem to have the…

These guys always seem to have the right product at a great price and sudden service. That breaks the "quality, price, availability; pick two mold.

S
Sonny Hashmi · 1 review · Experienced 2026-04-13 ·

Always a great experience

Always a great experience - I was looking for parts for my 90s triumph and was surprised by how many were available from Revzilla. Fast, free shipping, good prices, great web UX / what’s not to love

S
Scott Sherman · 2 reviews · Experienced 2026-04-28 ·

Quick and easy on line ordering.

b
bob lewis · 2 reviews · Experienced 2026-04-18 ·

I like my new helmet

I like my new helmet, however I changed my mind on color and within one hour of order I attempted to change order but was told I couldn't. Seems like your agent could make a couple of hits on their computer and helped me. But no.

J
Joe · 5 reviews · Experienced 2026-04-28 ·

Never had a problem

Never had a problem. Always a pleasure ordering from RevZilla. Thank you

M
Mike Hitt · 1 review · Experienced 2026-04-27 ·

Parts arrived late and one piece was missing

Parts arrived late and one piece was missing, not a huge deal but annoying. The really bad part of the process was trying to get the missing parts replaced. The chat function is glitchy and drops connection. Then you have to start over. Then the pics won’t upload and you can’t restart the send function. Called and talked to someone said he’d send an email, I never received it. Nothing in my spam folder. Finally go to chat again. Explained the issue again. Actually types the same thing five times. For a $10 part! Did they offer to overnight it? Nope, nothing. Wasted several hours. Will definitely think twice before buying here again.

Reply from RevZilla Motorsprts2026-04-28

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

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Brian Bjork · 2 reviews · Experienced 2026-04-24 ·

Quick shipping