Clear instructions and ease of setting…
Clear instructions and ease of setting it up
We're so glad to hear that you found the setup process easy! Your feedback means a lot to us! 😊
Ria Money Transfer (www.riamoneytransfer.com) has a 4.3 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 80% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 87% of negative reviews. Last updated 2026-08-10.
Clear instructions and ease of setting it up
We're so glad to hear that you found the setup process easy! Your feedback means a lot to us! 😊
We're so glad to hear you find our service quick and easy! Your feedback means a lot to us! 😊
Close accounts when you complain. Dont send money back, accuse the bank and take 0 responsibility.
We recognize the concerns you've raised regarding account closures and the handling of complaints. It's important for us to ensure that our processes are clear and fair. If you feel your account has been closed without sufficient explanation, you have the option to appeal the decision. For guidance on how to proceed, please visit help.riamoneytransfer.com and search for "appeal." Your insights are valuable, and we’re committed to improving our services. Thank you for sharing your experience with us!
Fast, efficien
C'est génial que vous aimiez la rapidité et l'efficacité de notre service ! Merci pour vos retours, et nous sommes impatients de vous servir à nouveau. 😊
Transfer process is easy and rarely has glitches. One thing I’m not happy with is the exchange rate changing within less than a couple hours.
Thank you for your input. Exchange rates may fluctuate during a transfer, but these changes will not hinder its completion. Fees and rates are shown before confirmation, and we strive to improve this transparency. We appreciate your feedback.
Overall, I am angry from the services, but the exchange rate is lower than the market. I hope you consider the market price also and make the exchange exchange, especially euro to Afghani.
Thank you for your input. Exchange rates may vary during a transfer; however, these changes won't affect your ability to proceed. Fees and rates are shown before confirming a transfer, and we continuously seek to enhance clarity. Your feedback is appreciated.
Courteous agents .
We're so glad to hear that you've found our service easy to use and our agents courteous! Your feedback truly inspires us to keep delivering great support. 😊
Rapidity Many thanks!
We're so glad you love the speed of our service! Your support really lifts us up! 😊
it's quick, easy and safe
We're so glad to hear you find our service quick, easy, and safe! Your positive feedback means a lot to us! 🌟
Appreicate the ease of completing the transaction.
We're so glad to hear you appreciate the simplicity of our transaction process! Thanks for your feedback, and we look forward to serving you again! 😊
Well I being using this company to send money almost every month and I just notice that no matter how the exchange amount is I get the same every time, Q7.51 per dollar is not right because other places pay more, it should be a fair exchange specially to regular customers, not happy about that !
It's concerning to hear that you've noticed a consistent exchange rate that doesn't seem competitive. We truly value your loyalty and understand how important fair rates are for regular customers. Exchange rates can fluctuate based on market conditions and are only locked in once the transfer is confirmed. We encourage you to check the "recipient receives" amount to see the full impact of rates and fees. Your feedback is important to us, and we strive to be transparent and competitive. For further assistance, please reach out to our support team at help.riamoneytransfer.com.
why i constantly has to verify my information. i send it to the same family members
We understand your feedback regarding the repeated verification requests. Our support team can review the details and assist further if something doesn’t work as expected. Please reach out via help.riamoneytransfer.com for more assistance.
no drama. thanks. sent the money easy
Fast, user friendly and good rate. BTW, can we have the sending history information?
We're so glad to hear you find our service fast and user-friendly! We appreciate your suggestion about sending history information and will definitely consider it. Thanks for being a part of our community! 😊
Customer service is not bad at all. Keep it up!
Thank you for your kind words about our customer service! Your encouragement means a lot to us. If you have any further feedback or need assistance, please feel free to reach out to our support team at help.riamoneytransfer.com. We're here to help!
We're so glad to hear your enthusiasm! Thank you for your support; it means a lot to us! 😊
It is really a great app for money transfer. Transactions is made easy and hassle free. But there is a slight difference while conversion, but is ok.
We appreciate your enthusiastic feedback and are glad to hear that you find our app easy and hassle-free for money transfers! Your note about the conversion differences is valued, and it’s great to know that you can still enjoy the overall experience. If you have any further questions or need assistance, please reach out to our support team at help.riamoneytransfer.com. Thank you for sharing your thoughts!
We appreciate your feedback regarding the costs and exchange rates. Exchange rates can fluctuate based on market conditions and are confirmed once the transfer is finalized. If the rates you're seeing don't seem competitive, comparing the total amount your recipient will receive, including any fees, may provide a clearer picture. Thank you for sharing your thoughts, and we hope to enhance your experience moving forward! For more specific details about your transfer, please reach out to our support team via help.riamoneytransfer.com.
The system is easy to use, and the overhead cost is affordable compared to other companies. This is especially important when you are sending money to support or assist family members or for charitable reasons. You want the needy to get the most out of the transaction.
We're so glad to hear that you find our service efficient and affordable! Your dedication to supporting family and charitable causes is truly inspiring, and we're thrilled our platform can help you make the most of those contributions. 😊
This is my first transfer, because it is via bank it takes 4 business days. First, You need to set up your accounts, the sender and the receiver. It takes time and patience, there are regulations that you follow. I will you my experience later on.
Thanks for sharing your experience with your first transfer! We appreciate your patience during the setup process, and we’re excited to hear more about your future experiences! 😊
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