Roastar (www.roastar.com) has a 5.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 62 of them were added in the last 12 months. Last updated 2026-08-10.
Most intuitive packaging site. Pricing was fair - not the cheapest, but certainly not the most expensive. It great that we could download the die lines and order the proof - and it arrived pretty quickly. The turn time is also not overly long. It was also great that I could reach a live person (not a bot or an answering machine) to discuss order questions. Customer service has been great. Would and will use them again.
Team was so helpful with great advice and super fast response times!
We have had a really enjoyable experience dealing with you guys all the way. You were helpful with the process and very quick in responding to our queries. From enquiries to final product, all the journey was smooth.
Easy to design, fast, good quality, and I definitely recommend it.
Always providing quality packaging on time.
The service and quality of the product is excellent. The prices are very affordable.
Excellent service! Everything was handled efficiently.
The ease of the website in building a coffee bag was incredible and the delivery of the final proof was outstanding- from the communication, the tracking of the process, and the actual proof. But by far the best part was Katrina C. who helped guide me in the the process, answered questions super quickly, and offered guidance and understanding of the products so that I could get the best bag I can for my small coffee shop. It was that personal touch that really makes me just want to make more bags with Roastar.
Roastar never disappoints. I have been using this company for almost a decade and have never met anyone that wasn't helpful. I recently changed companies and had to learn how to design on my own. The graphics team worked seamlessly with the sales team to help me every step of the way. I cannot thank Katrina, Eric, Krissy, & Stephanie enough for their help. I will definitely be ordering again from them in the future.
Our go to for incredible custom packaging!
Roastar has been nothing but a dream to work with on a multitude of packaging projects. The support team is magic throughout the entire process: from ideation all the way to final product. The clients I work with have been consistently happy with their final product. I highly recommend Roastar as a go-to for packaging needs — to both business owners starting out on their own, and other graphic design friends in my industry who have clients in need of packaging.
Roastar provided excellent customer service. I ordered my labels on Monday, and they shipped them out the same day I’m set to receive them by Thursday, which I really appreciate. The only issue I ran into was during the ordering process. There seemed to be a glitch on the website that wouldn’t let me move forward to the next step. At first I thought it was my computer, but it turned out not to be. Along with that, the communication involved a bit of back-and forth to get everything sorted. Other than that, everything worked out, and I’m happy with the overall experience.
Roastar was amazing to work with! They were open to looking at price comps, the time line was excellent, and they went above and beyond in making sure my bags arrived on time, even with the weather getting wild. I love my bags so much, and can't wait to see them on store shelves!
Great experience all around from sample kit to finished goods. Awesome quality and the follow up with Amanda has made it easy for us to transition our business to these guys.
Labels had a speedy arrival and customer service has been stellar. Thanks!
Great customer service, transparent communication, and timely delivery.
Very helpful and polite staff! Great to work with and fast service. Got our coffee bags very fast. Definitely like the proof process. It arrives within two days most of the time. You can see and critique your design and either make changes or approve it instantly. Thank you again!
Website is user friendly. Great customer service! Quality products.
Amazing - so easy and so fast!! Really critical in timing of orders.
63 reviews matching