SaratogaWine.com (www.saratogawine.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
I was able to tour the whole winery by pictures and writing abouts how they got started and how they help there Staff get permanent citizenship by working full-time and how much they take care of there orchard and vineyard how they have space for the Staff can learn more about the fermentation and different aspects of the Winery.
We have purchased several cases of wine and spirits from saratogawine.com over the last five years or so. Their web portal is one the best out there, with a full-featured search and detailed product reviews. Their pricing is fair and, being in another state, the 12 Ship Free feature is especially welcome. Our shipments usually arrive within two or three weeks in excellent condition. We have not received a bad or incorrect bottle yet. Customer service has been responsive to our questions about products or our account.
Excellent price, next day delivery to MA. Highly recommended.
I order from them every month or two. They stock all of my favorites which are hard to find (great mezcal selection) and also a great range of champagne. No problems ever.
Not only are the prices great, with reasonable shipping rates and quick delivery, but customer service is also responsive, helpful and generous. About 5 minutes after placing my first order, I got a separate email with a 10% discount on my first order. Chagrined, I sent a quick email to customer service asking if they could apply it to my order. Without any hesitation, I had a refund of the 10% in my PayPal account. With so many shady wine sellers online, I was thinking about buying these in France and packing them in my suitcase. But once I found Saratoga, that ordeal was no longer worth considering.
I recently purchased a case of Austin Hope Cabernet Sauvignon from Saratoga Wine. After delivery I realized that the wine was not what I ordered. After emailing Saratoga they responded that I should email an attachment of my receipt and photos of the wine bottles and a screenshot of their catalog page. What I ordered and what I received was completely different and mislabeled and misrepresented. They would not admit the mislabeling but said I could return the case and charge a restocking fee and return shipping. The loss to me was not worth it so I kept the wine I didn’t order.
I ordered only once from this store, and I truly love this store. Fast fulfillment, right product sent, no issue whatsoever. I am planning my next order. Many others (caskers, bourbonhuntusa.com, sipwhiskey.com) can learn from this store how to conduct business. 10 out of 5. Certainly recommend.
I was a little hesitant about using a company I never heard of to order a case of expensive wine, but this experience has been wonderful. I initially wanted the wine delivered in Dec due to the hot Florida weather which they accommodated. We are having a cool spell with temperatures in the low 70s so I requested shipping soon. Not only did they do it soon, but it was shipped that day and I received the wine the next day--all of the bottles were cool with ice packs in the shipping containers. From ordering to delivery everything was simple.
Received in a timely manner, good packaging, nothing broken and excellent wine. Will reorder in the future.
My wine order arrived with no problems. It was well-packed and in good condition.
After calling the store for some bourbon recommendations, I ordered their personal barrel selections. The delivery was so fast, I thought they drove it themselves. That being said, my wife and I both agree they (Four Roses, Makers Mark 46, Woodford Reserve, Bulleit) are now among our favorite whiskies, and we have almost 70 in our collection.
I should have listened to all the bad reviews about buying from this place. One of the bottles that we purchased was corked. We poured out the "wine" and by mistake my wife threw out the empty bottle. Besides bad wine and the owner calling me a liar I learned a $65 lesson in that if the reviews are bad.... there is a reason.
Mr. Feldman, You may be the single most unreasonable customer we have ever had. And after 23 years in business that says a lot. We offered to refund you and all we asked like every other retailer in the world is that you return the product. You said no , that you threw it out and just wanted us to send your money back. You claim to have worked in retail but there is no retailer in the US that will refund your money without the original product being returned in some condition. The bottle could have been empty and we still would have refunded you. I never called you a liar I merely stated that it was not our store policy to accept your word on the bottle. We would need to have the bottle returned. I don’t think it is allowed here but I would be happy to post all of our email correspondence for everyone to see how unreasonable you have been even threatening to leave these negative reviews if we didn’t just send your money back. So you have done what you said you would and we still have the offer to refund you if you return the product in any condition.
Always delivered on time and great selection, can't be beat!
Great variety of spirits. Delicious wine
I visit this place and i love it. very fast and good service.
There are emails you read and those you just delete - I read these and often purchase wine from them. The fulfillment has been smooth and event- free, just how you want it.
Terrific service and selection of wines at great prices!
Ordering was easy. Delivery was prompt. Communication via email was responsive to any questions I had. Pricing was competitive. I would definitely recommend them for any specialty wine.
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