It was fast and easy
It was fast and easy. The associate was kind and helpful.
SaveOnEnergy.com (www.saveonenergy.com) has a 4.7 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 90% of negative reviews. Last updated 2026-08-12.
It was fast and easy. The associate was kind and helpful.
Cassidy was awesome. She helped me every step of the way. She was very patient and understanding.
The customer service was amazing found me lower rate and I was paying a company that accept me and was very understanding and explain to me about the rates and everything it was very good
Your customer service representative was nice and very knowledgeable.
She was very professional., educative and helpfully.
The person I spoke with was in Dallas. Jacob was great. New the product very well and had great patience with me!
The customer service agent was knowledgeable about my various electricity needs and suggested a few cost effective plans based on the size of my living space and expected electric usage. Thank you for your help!!!!
Not applicable
Good afternoon My name is Roy with Rs Construction I’m a general contractor I have been trying since 9 AM today To change service provider but the electricity provider has me as fraud. I don’t know why. I experience 6 agents on the phone for Nigerians and two Mexicans by their accent That could not take you the electricity-energy Enrollment process at a decent price. It was always paying more. I researched more and found savonenergy.com Were the same problem me being flag as fraud Well, that Agent (PIXIE) research the problem And took care of it had me in a good rate what I wanted to pay and without paying more I was on the phone since 9 AM until I reached This platform where they took care of the problem Thank you To whom it may concern
Leah Naicker was super helpful was able to get me a better electric plan and get me a lower rate and bill thank you so much ⚡💡
Being as I’m moving to Texas I didn’t know what to expect. All seemed to go very well. Thank you
Great customer support , very knowledgeable representative and helpful with choosing the right provider.
Explain everything clearly answer every question smooth transfer from TXU. Now let's see if there's a difference in my billing
Problems with you system not working. Problems understanding your thick accented customer service. Problems with them claiming my long time primary email wasn't being 'accepted' by your system, and forcing me to use my unwanted and unused gmail account. I sure hope the energy provider and service are better.
Hi, Randy. Thank you for taking the time to share your experience. We understand how frustrating it can be to encounter technical issues while also having difficulty communicating during the enrollment process. Our goal is to provide a clear and helpful experience, and we appreciate your feedback regarding both the system and your interaction with our representative. If you’re open to sharing additional details, please contact [email protected] so our team can review your experience and identify areas for improvement.
Customer service was excellent. Staff and service was excellent.
221 reviews matching