Agent was very personable and…
Agent was very personable and informative. I feel really great about the change in my electricity plan.
About SaveOnEnergy.com
Data updated- Website
- www.saveonenergy.com
- Category
- Utilities
- Location
- United States · Fort Mill
- Status
- Unclaimed
- Last 12 months
- 221 reviews
- Replies to negative
- 90% (9/10)
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Is SaveOnEnergy.com legit?
SaveOnEnergy.com (www.saveonenergy.com) has a 4.7 out of 5 rating on OK.one, based on 221 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 90% of negative reviews. Last updated 2026-08-12.
What people say
Everything was so easy and…
Everything was so easy and understandable.
Good listener
I had a great experience working with…
I had a great experience working with Montana at SaveOnEnergy. He was very clear, transparent, and professional throughout the entire process. He took the time to explain every detail about the electricity plans, rates, and billing, making everything easy to understand. I really appreciated his patience, knowledge, and honesty. I highly recommend Montana at SaveOnEnergy to anyone looking for help finding the right electricity plan!
Great cs service.
i think I've changed my mind
i think I've changed my mind, if you're forcing me to leave a review
Great customer service!
Great people they helped me with…
Great people they helped me with everything
Was an easy switch
Answered all questions and walked me through electrical supplier transition.
I got a good deal
I got a good deal, but it wasn't great. But good enough for 12 months.
Max was awesome!
Max was very helpful and didn't hesitate to answer my questions.
They gave me the best on the kw's very…
They gave me the best on the kw's very low never had it like that
Great customer service
Great customer service. Dennis was very patient!
I was unable to sign up online
I was unable to sign up online, for some reason. So I called and the gentleman helped me get signed up.
So far, so good
so far, good customer service
The customer service agent changed my…
The customer service agent changed my electricity providers on the wrong date. The change of plans was suppose to be on August 27 but the agent changed it on the day we had the call, on August 5. That lead to my current electricity provider to close my account because they were notified that I was changing companies. That also lead to an early cancellation fee billed to my account. After that mistake, it has been a series of unnecessary hassle for me because I have been on the phone with everyone trying to fix their mistake! I called Save-On-Energy to get them to fix their mistake. I was only transferred to other companies and that lead me to explain everything and trying to solve their mistake again! They should really train their agents to change the plans on the date the customer asked for. That would avoid unnecessary problems and let the customer solve their mistakes with no real support from Save-On-Energy.
Reply from SaveOnEnergy.com2026-08-10
Hi, Jose. Thank you for bringing this to our attention. We understand how frustrating it can be when a service switch does not occur on the date expected, especially when it results in additional issues with your previous provider. We’d like the opportunity to review your enrollment and the information provided during your call to better understand what happened. Please contact us at [email protected] with additional details so our team can look into this further.
The agent that helped me was excellent
The agent that helped me was excellent. I asked his name: Jamie Ash Very professional 🏆 Listened to me 🏆 Very respectful 🏆 Congratulations!!!
Contractr did not call before coming so…
Contractr did not call before coming so visit was missed.
Reply from SaveOnEnergy.com2026-08-07
Hi, Juanita. Thank you for sharing your experience. We understand the inconvenience of missing an expected service visit. Any required meter visits or service work are handled and scheduled by your local utility company, so we recommend contacting them directly with questions about the visit or your meter and service. If you have any questions or concerns about your enrollment experience, please contact us at [email protected], and we’ll be happy to assist.
The process was easy care needed on customer spelling
The process was easy and the representative was knowledgeable. However, while the agent spelled my name correctly verbally and I spelled it each time it was mentioned, he spelled the email correctly which includes my name but misspelled my name on the contract. I have been having trouble getting it corrected on all correspondence with my new utility provider. Very frustrating.
Reply from SaveOnEnergy.com2026-08-07
Hi, Kathryn Thank you for sharing your feedback. We’re glad to hear the enrollment process was easy and that our representative was knowledgeable. We understand how frustrating it has been to have your name entered incorrectly and the difficulty that has caused with your new electricity provider. We appreciate you bringing this to our attention and will use your feedback as a coaching opportunity with our team to help prevent similar issues in the future.
The representative was very helpful in…
The representative was very helpful in all aspects.