ScoreBig (www.scorebig.com) has a 4.3 out of 5 rating on OK.one, based on 40 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
I forgot I ordered these tickets. There was an easy email path to follow.
Reply from ScoreBig2026-07-30
Thank you for bringing this to our attention. We understand how concerning it can be to see charges or orders you do not recognize, and we apologize for any frustration this situation may have caused.
After a thorough review, our team confirmed that two orders were placed in April and successfully passed multiple security verification checks designed to help prevent unauthorized purchases. We take the security of our customers' information very seriously and carefully investigate any orders that are called into question.
Because we are unable to discuss specific account details in a public forum, we encourage you to continue working directly with our support team if you have additional questions. We also recommend checking with anyone who may have access to your payment information to confirm whether the orders were placed on your behalf.
We appreciate your feedback and the opportunity to review your concerns.
No issues. Tickets delivered in plenty of time before the event. Great show!
Reply from ScoreBig2026-07-30
Thank you for your review! We're thrilled to hear that your tickets were delivered well before the event and that everything went smoothly. Most importantly, we're glad you had a great time at the show! We appreciate your support and look forward to helping you with your next event experience. 🎟️😊
I do not understand why there is such a delay in receiving tickets to download. To receive then 1 or 2 days before the event is lousy.
Reply from ScoreBig2026-06-23
Thank you for your feedback. Our records indicate at the time of your purchase there was an on-hand date of 6/19/2026. This date is the estimated delayed delivery date, and the tickets can be transferred earlier. For security purposes, it is not uncommon for tickets to be restricted and only be available 24/28 hours prior to the event. Neither our website nor the seller's office are affiliated with any event organizers. We have no control over, or influence in, any ticket availability restrictions set by the organizers. All tickets are guaranteed to be delivered in time for the event. We have reviewed your order and see the tickets were delivered on 6/19/2026 and accessed on 6/20/2026. We do hope you enjoyed your event.
M
Michael · 1 review · Verified · Experienced 2026-05-14 ·
★★★★★
Can’t believe the pricing and ease
Can’t believe the pricing. And the experience was so easy
Reply from ScoreBig2026-05-22
We always strive to provide the best customer service, as well as exceptional ticket prices! We do hope you come back for any future needs. We hope you enjoyed your event!
Thank you for your purchase! We're glad that you received your tickets promptly and you found the process easy. We’re proud to guarantee that all tickets are delivered on time, so you can buy with confidence every time. We hope you enjoyed your event!!
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Nick · 1 review · Verified · Experienced 2026-04-09 ·
★★★★★
We were looking for last minute…
We were looking for last minute Broadway tickets in Boston, and voila! ScoreBig delivered flawlessly, five stars!
Reply from ScoreBig2026-04-17
Thank you for your wonderful review, we do appreciate your feedback! We always strive to provide easy checkout, efficient delivery and the BEST prices! Your feedback means a lot to us, and we look forward to serving you again soon.
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Brian · 1 review · Verified · Experienced 2026-03-20 ·
★★★★★
Way better than ticketmaster!
Reply from ScoreBig2026-03-24
We appreciate your review and thank you for choosing us for your ticketing needs! We do hope that you enjoyed your event and consider us again for future use.
Score big is my only go to for tickets. I could usually find a promotion code, for the tickets. Delivery is fast and above all reliable
Reply from ScoreBig2026-03-17
Thank you for your purchase and for your wonderful review! We always guarantee your tickets in time for the event! We are glad you enjoyed our services. Enjoy your event!
Easy checkout, had tickets within 30 minutes. Can't wait to attend a bucket list event and venue!!
Reply from ScoreBig2026-03-10
Thank you for your purchase! We're glad you found the process easy, and that you received your tickets promptly. We’re proud to guarantee that all tickets are delivered on time, so you can buy with confidence every time. We hope you enjoy your bucket list event!!
A
Al · 1 review · Verified · Experienced 2026-03-07 ·
★★★★★
Reasonable pricing from reseller
Reasonable pricing from reseller. Great seats. Quick and easy payment and transfer
Reply from ScoreBig2026-03-10
Thank you for your review, we do appreciate your feedback! We always strive to provide easy checkout, efficient delivery and the BEST prices! We do hope you come back and use our services again. Enjoy your event.
We always strive to provide the best customer service, as well as exceptional ticket prices! We do hope you come back for any future needs. Enjoy your event!
M
Michael · 3 reviews · Verified · Experienced 2026-02-16 ·
★★★★★
The ticket I bought on ScoreBig was…
The ticket I bought on ScoreBig was reasonably priced and was a legitimate ticket for entry into the Coliseum when I arrived for the event.
Reply from ScoreBig2026-02-20
Thank you for the positive feedback. We are glad that you were happy with the pricing! We do hope that you enjoyed your event and consider us again for future use.
Thank you for your review. We are sorry you had issues accessing your tickets. You may reach out to us regarding any delivery assistance may still need, our agents will be more than happy to assist you using the mobile application. We hope you enjoy your event!!
Scorebig was great. They had great pricing for the Maine Mariners game ($18 each), and the site was easy to use. I received the tickets and am all set. Highly reco!
Reply from ScoreBig2026-02-10
Thank you for your purchase and wonderful review! We’re thrilled to hear you had a good experience with our website! We hope you enjoyed the game!
Score Big is awesome. Quick and easy buying experience.
Reply from ScoreBig2026-02-03
We appreciate your review and thank you for choosing us for your ticketing needs! We are glad we were able to make this process as smooth as possible. We hope the event will be an amazing time!
Thank you for your purchase and for your review! We're glad you found the process easy, efficient and that you received your tickets promptly. We hope you enjoyed your event!!!
C
Charles · 1 review · Verified · Experienced 2026-01-20 ·
★★★★★
These tickets are no good
These tickets are no good -- they've got someone else's name on them and the venue will not honor them. I'm going to do a charge-back on my credit card and get my money back.
Reply from ScoreBig2026-01-22
Thank you for sharing your feedback. We’re sorry to hear you may be unsatisfied with your purchase. the information listed on the tickets you've purchased is that of the original purchaser. However, don't worry, because this won't prevent you from going to the event you paid to see; all tickets are guaranteed valid for entry into their event. We do hope you enjoy your event!
Very simple streamlined experience, no headaches, exactly what I was looking for.
Reply from ScoreBig2026-01-11
Thank you for your purchase and wonderful review! We’re thrilled to hear you had a good experience with our website!
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Cyn · 1 review · Verified · Experienced 2025-12-18 ·
★★★★★
Wasted $400+ dollars for two tickets…
Wasted $400+ dollars for two tickets that couldn't be scanned at show regardless of all actions to remedy and with venue/Ticketmaster staff help. Customer service not answering calls to resolve the problem or issue refund for useless tickets. Had to buy new tickets at venue. Angry and frustrated. Won't be using again.
Reply from ScoreBig2025-12-28
We’re very sorry for the frustration and inconvenience you experienced. Our customer service team is available daily from 10 AM to 9 PM EST, and unfortunately, your event began after business hours. We have initiated a claim with the ticket seller regarding your invalid tickets and are currently investigating the situation. We’ve also emailed you directly with the next steps and any information we need to resolve your case. Thank you for your patience as we work to address this for you.
We’re sorry to hear about your experience and want to help make things right. We couldn’t find any record of your call, so please reach out to us directly with more details. Our business hours are from 10 AM to 9 PM EST. Your feedback is important, and we’d like the opportunity to address your concerns.