Scribbr (www.scribbr.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
Y
Yulia Gasio · 1 review · Experienced 2025-12-18 ·
★★★★★
Charge the money and do not complete the job
Scribbr takes the money and dId not complete the job. Completely unreliable. Took $150 for citations, did not complete the task and offered "good will" to give me 10% back. Very dissapointing
Reply from Scribbr2025-12-18
Hi Yulia,
Thank you for taking the time to share your feedback. We’re very sorry to hear that you are not happy with your experience.
We would like to clarify that the service you purchased was carried out in full accordance with our quality standards and established workflow. Our Citation Editing service focuses on reviewing and correcting citations and providing detailed guidance to help students implement any necessary changes.
We understand that you had certain expectations regarding the service, and we appreciate that it can be frustrating when expectations are not fully aligned with what the service provides. That is why we have already communicated privately with you to address your concerns.
At Scribbr, we strive to ensure that all services are delivered professionally and in line with our guidelines, while also being transparent about what each service includes. We are happy that we were able to find a solution with you.
Cheers,
Matteo & the Scribbr team
O
Oliver Hendricks · 11 reviews · Experienced 2025-12-17 ·
★★★★★
PERFECT expertise and service!
Reply from Scribbr2025-12-18
Hi Oliver,
Thank you for taking the time to share your positive experience with our services. We really appreciate it!
We're delighted to hear how happy you are with our Proofreading & Editing service. Please know that you are welcome to reach out to us if there's anything else we can do for you. :)
Cheers,
Daphne & the Scribbr team
S
S.C. · 2 reviews · Experienced 2025-12-15 ·
★★★★★
Thoroughly unreliable
Scribbr advertises a free plagiarism check. I spent some time uploading my document to find that nothing of the response was visible without payment. Furthermore, it graciously informed me that my writing style is poo. Given that I got over 70% for my Masters dissertation and have worked for a whiles as a lecturer responsible for marking scripts of graduates and postgraduates, I raise my eyebrows at this.
It is thoroughly unreliable.
Reply from Scribbr2025-12-17
Hi S.C.,
Thanks for leaving a review and sharing your feedback with other Scribbr users. We are sorry to learn that you're not satisfied with our Plagiarism Checker.
The free version of the Plagiarism Checker tells you the risk of plagiarism in your document and provides a preliminary evaluation of the level of AI-generated content in your document as well as language errors in your text. When you upgrade to the paid version, you can access the complete overview of results. The idea of the free check is to give a preview so you can make an informed decision on whether upgrading is useful for them.
We would also like to clarify that Scribbr does not label anyone’s writing style as "poor.” The language feedback you encountered comes from our AI Proofreader, which is included with the plagiarism report. It highlights things like punctuation, clarity, or opportunities to make sentences more concise. As a result, the number of “issues” shown can sometimes reflect small technical points (such as commas or phrasing) rather than problems with the quality of the writing itself.
We certainly don’t question your academic background or experience, and we’re sorry if the feedback came across that way. If you’d like, we’d be happy to take a closer look at what you saw and clear things up. You can reach us at [email protected]. We're happy to help!
Cheers,
Stella & the Scribbr team
Hi DeeDee,
Thank you for writing a review!
We're sorry to hear you're not happy with our website, but we appreciate your feedback as we're always looking to improve our services.
If there's anything we can do for you, please let us know. We're happy to help!
Cheers,
Daphne & the Scribbr team
M
Mathilde · 13 reviews · Experienced 2025-12-08 ·
★★★★★
I got my edits back one day ahead
Reply from Scribbr2025-12-15
Dear Mathilde,
Thank you for your feedback!
We’re happy to hear you received your edits a day early. Our team always strives to deliver high-quality edits as efficiently as possible, and we’re glad we could help you stay ahead of schedule.
We hope the edits were helpful, and we look forward to supporting you with any future work!
Cheers,
Juliette & the Scribbr team
The apa url citation generator has been a game changer.
Reply from Scribbr2025-12-15
Dear Sunny,
Thank you very much for taking the time to share this kind review.
We’re so glad to hear that our APA URL citation generator has been a game changer for you. That's exactly what we aim for!
If there’s anything else we can help you with, feel free to reach out to us ;)
Cheers,
Juliette & the Scribbr team
c
customer · 3 reviews · Experienced 2025-12-13 ·
★★★★★
Scribbr is my go-to.
Scribbr is my go-to.
So easy to use: easy entries, easy organisation, easy downloads.
Reply from Scribbr2025-12-13
Hi there,
Thank you so much for your review!
We’re really happy to hear that Scribbr is your go-to and that you find the entries, organisation, and downloads so easy to use.
Thanks for trusting us with your work!
Kind regards,
Matteo & the Scribbr team
S
Sierra Zuch · 1 review · Experienced 2025-12-13 ·
★★★★★
Overall Great Website
I love the speed with which the citations are generated! Very convenient and useful. I just wish that I wasn't having issues citing websites like Britannica.
Reply from Scribbr2025-12-14
Hi Sierra,
Thank you for sharing feedback about our Citation Generator. We're pleased to hear the tool has been useful to you!
If there's anything else we can do for you, please don't hesitate to let us know. We're always happy to help. :)
Cheers,
Daphne & the Scribbr team
Dear Andrea,
Thank you so much for your kind words — we’re thrilled to hear that Scribbr is saving you so much time! That’s exactly what we aim for. If you ever need anything else or have questions along the way, we’re always happy to help.
Thanks again for choosing Scribbr!
Cheers,
Juliette & the Scribbr team
M
MikeHawk · 1 review · Experienced 2025-12-09 ·
★★★★★
10/10 site
10/10 site, extremely easy to use, saves you HOURS of time, and has minimal ads that block content. Absolutely amazing.
Reply from Scribbr2025-12-10
Hi Mike,
Thank you for your lovely review! We're delighted to hear that you found our site easy to use. We do our best to make sure that the interface is user-friendly and efficient. You can always reach out to us via email if you have any service-related inquiries :)
Kind regards,
Thaïs & the Scribbr team
c
customer · 2 reviews · Experienced 2025-12-07 ·
★★★★★
Scribbr got me through graduate school!
Scribbr got me through graduate school!
I find citations slightly tedious, Scribbr makes it seamless.
I will say there is room for error, maybe 98% of the time Scribbr is accurate. But it's good enough for me! This was especially essential when citing over 25 different articles at a time.
Reply from Scribbr2025-12-09
Hi,
Thank you for your positive feedback!
We are glad to hear that the resources, services and tools that we offer have helped you through graduate school!
Helping students throughout their academic journey has always been at the center of our mission.
Should there be anything else you'd like to share, please do not hesitate to reach out. We are happy to help!
Cheers,
Stella & the Scribbr team
E
Esra Güzel · 2 reviews · Experienced 2025-12-05 ·
★★★★★
Thanks to your English proofreading and…
Thanks to your English proofreading and corrections, I was able to submit my manuscript to the journal just in time. I truly appreciate that you expedited the process upon my request. Thank you so much. I’m really glad you’re here :)
Reply from Scribbr2025-12-08
Hi Esra,
Thank you for sharing your positive feedback with us!
We are glad to hear that you were happy with the edit. We always try to go the extra mile and it's good to hear that our efforts was impactful.
Should there be anything else we can do for you, do not hesitate to reach out. We are happy to help!
Best,
Stella & the Scribbr team
B
Breezy D · 1 review · Experienced 2025-12-07 ·
★★★★★
This has made my life easier!
This has made my life easier!! use it
Reply from Scribbr2025-12-08
Hi Breezy,
Thank you for your positive feedback!
We are glad to hear that you find our tools and services helpful! Helping students is our mission!
Should there be anything else you'd like to share, do not hesitate to reach out.
Cheers,
Stella & the Scribbr team
D
David Pratt · 1 review · Experienced 2025-12-08 ·
★★★★★
Excellent citation generator
Excellent citation generator; I have been relying on this for coursework and find it to be generally accurate, easy to update, and provides good information to ensure citations are used properly (i.e., explaining the difference between parenthetical and narrative citations).
Reply from Scribbr2025-12-09
Hi David,
Thank you for your kind review. We're thrilled to hear that our citation generator has been a helpful part of your coursework. It’s great to know that it makes the process clearer and easier for you.
If you ever need a hand with citations or anything else while writing, feel free to reach out to us because we’re always glad to help.
Cheers,
Hannah & the Scribbr team
D
Debbie · 2 reviews · Experienced 2025-12-07 ·
★★★★★
Scribbr is by far the best citation…
Scribbr is by far the best citation generator online. In addition, the videos are extremely helpful for academic writing.
Reply from Scribbr2025-12-08
Dear Debbie,
Thank you for taking the time to share your positive feedback with other students.
We are really happy to hear that you are satisfied with how our Citation Generator works.
If you have any more thoughts to share, feel free to reach out.
Cheers,
Stella & the Scribbr team
E
Eduard Arenoe · 1 review · Experienced 2025-12-07 ·
★★★★★
The tool was very intuitive to use
The tool was very intuitive to use. Pasting in DOIs and URLs made it easy to quickly cite a multitude of sources. Out of 36 sources, 2 didn't correspond correctly. This may be due to wrongly copy and pasting from the document .
Reply from Scribbr2025-12-07
Hi there,
Thank you for your kind message.
We are delighted to hear that the Citation Generator has felt intuitive and easy for you.
On top of our copy-paste system, we make sure that you can always manually input your citations to complete any missing information.
Please don't hesitate to reach out to us if you have any questions!
Kindly,
Thaïs & the Scribbr team
Great tool for grad school
This site has really made it easy for me to efficiently cite information for my assignment in my graduate program.
Reply from Scribbr2025-12-08
Hi there,
Thank you for taking the time to leave this kind review. We're delighted to hear that our Citation Generator helped you through your graduate program. Please don't hesitate to reach out to us post-graduation if you ever need our services ;)
Kindly,
Thaïs & the Scribbr team
T
Tanisha Taylor · 2 reviews · Experienced 2025-12-04 ·
★★★★★
Scribbr: GenX Friendly 😁
I love Scribbr. It makes life so easy for a 50+ college student! It's easy to use and I'd recommend it to anyone!
Reply from Scribbr2025-12-05
Hello Tanisha,
Thank you so much for your kind words and for trusting Scribbr on your college journey!
We’re really happy to hear that it makes things easier and that it works well for you as a 50+ student. Your recommendation means a lot to us.
If there’s ever anything we can do to support you even more, we’re here for you.
Kind regards,
Matteo & the Scribbr team
Fantastic program; works like a dream, but can be clunky and sometimes forces full manual citation. AI detector is either very good or terrible, as I had a colleague draft a paragraph right in front of me, and his writing was flagged as 100% AI.
Reply from Scribbr2025-12-04
Dear Gaven,
Thank you for your feedback.
We are happy to read that you appreciate our Citation Generator. Sometimes though, citing the source manually is best indeed. There are so many sources on the internet that it cannot cite everything perfectly.
We are nonetheless sorry to learn that you're not entirely satisfied with our AI Detector. I can understand that the result of the AI Detector can be a little misleading sometimes. Please note that AI detection software products are still under development and do not yet provide a definite assessment. Scribbr has written several articles on this. We would therefore like to point out that somewhat unclear results should always be judged subjectively.
Please know that we are working diligently to improve the AI detector and help achieve better results. Your feedback helps us to do this and will be taken into account, thank you very much. :)
Should there be anything else we can do for you, do not hesitate to reach out. We are happy to help!
Cheers,
Stella & the Scribbr team
Hi Jamile,
Thank you for your feedback!
Here at Scribbr, we're dedicated to ensuring your happiness with our services. To best help you, we've therefore reached out to you privately.
We hope to hear from you soon!
Cheers,
Daphne & the Scribbr team