Scribbr (www.scribbr.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-11.
What people say
A
Abel Stumpf · 1 review · Experienced 2026-01-01 ·
★★★★★
itttt suckkkkkksssssss
it sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Reply from Scribbr2026-01-22
Dear Abel,
Thanks for leaving a review and for sharing your feedback with other students.
We're sorry to learn that you're not satisfied with our service.
As we're always looking to improve, we would like to get in touch with you to learn more about the situation and understand your dissatisfaction.
Could you please kindly reach out to us at [email protected]?
Thanks in advance for your cooperation and we thank you for your feedback again!
Best,
Stella & the Scribbr team
T
Theresa · 1 review · Experienced 2026-01-19 ·
★★★★★
Thank you for helping me reflect on the…
Thank you for helping me reflect on the fact of all of the writers and researchers saving us time. Blessings
Reply from Scribbr2026-01-20
Dear Theresa,
Thanks for using Scribbr and for sharing your positive feedback with other users.
We are more than happy to learn that you're satisfied and that you found our tools, services, and/or resources helpful.
If you have any more thoughts to share, please let us know :)
Best,
Stella & the Scribbr team
B
Babatunde · 1 review · Experienced 2026-01-18 ·
★★★★★
Swift reference and citation sourcing
Reply from Scribbr2026-01-20
Hi Babatunde,
Thank you for your positive feedback!
We are glad to hear that you were happy with our referencing tools and our Citation Generator.
Should there be anything else you'd like to share with us, do not hesitate to reach out. We are happy to help!
Cheers,
Stella & the Scribbr team
c
customer · 6 reviews · Experienced 2026-01-18 ·
★★★★★
I absolutely love Scribbr
I absolutely love Scribbr! It has made the management, collection, and utilization of my research sources seemly easy and comfortable to navigate and apply.
Reply from Scribbr2026-01-19
Hi there,
Thank you so much for your detailed feedback. We do try our best to help students stay as organized and well-informed as possible. We're so glad to have you on our team :) Please don't hesitate to reach out if you ever have a question for us !
Kindly,
Thaïs & the Scribbr team
So easy and simple and it gets the job done! I made it to the state comp for history day with Scribbr!! Love this site!!!
Reply from Scribbr2026-01-17
Hello Annika,
Thank you so much for your wonderful review!
That is amazing news. Congratulations on making it to the state competition for History Day. We are really happy to hear that Scribbr was able to support you along the way and that you had such a positive experience with our site.
We wish you the very best of luck at the competition. If you ever need support again or have any questions, feel free to reach out anytime.
Kind regards,
Hannah & the Scribbr Team
A
Addison Marks · 1 review · Experienced 2026-01-16 ·
★★★★★
Delightful
It writes well, and is a big helper for citing conveniently, clearly, and briskly.
Reply from Scribbr2026-01-17
Hi Addison,
Thank you for your kind words about the Citation Generator!
We're excited to hear the tool has been a big help to you. That's what we set out to do when developing it. :)
If there's anything else we can help you with, please don't hesitate to let us know. We're always happy to do so!
Cheers,
Daphne & the Scribbr team
R
Rachel · 1 review · Experienced 2026-01-14 ·
★★★★★
its free and works well
its free and works well. yay.
Reply from Scribbr2026-01-15
Hi Rachel,
Thank you for your kind words about Scribbr!
We're happy to hear it's been helpful to you, and we appreciate you sharing your positive experience with others. :)
If there's anything we can ever do for you, please don't hesitate to reach out. We're happy to help!
Cheers,
Daphne & the Scribbr team
x
x · 1 review · Experienced 2026-01-14 ·
★★★★★
What paywall
What paywall? Britannica doesn't have a pay wall, and it said this for all three of my sources. What are we doing? can't even do my research paper in 2026
Reply from Scribbr2026-01-15
Hi there,
Thank you for your feedback.
We're sorry to hear you're not happy with our services. We'd love to help and find a suitable solution, but in order to do so, we need more information from you. That's why we've reached out to you privately.
We hope to hear from you soon!
Cheers,
Daphne & the Scribbr team
O
Oliver Seymour · 1 review · Experienced 2026-01-14 ·
★★★★★
Easy, not laggy, awesome tool
I've been using this for a biology assignment. Very awesome; makes my life a lot easier. It's short and simple to use. Website isn't super laggy like what I've seen elsewhere.
Reply from Scribbr2026-01-16
Hi Oliver,
Thank you for your kind words. We're delighted to hear how helpful our tools and have been to you. :)
If there's anything else we can help with, please don't hesitate to let us know. We're always happy to help!
Cheers,
Daphne & the Scribbr team
P
Philip · 6 reviews · Experienced 2026-01-14 ·
★★★★★
Doesn't even allow me to buy a…
Doesn't even allow me to buy a subscription
Reply from Scribbr2026-01-14
Hi Philip,
Thank you for your feedback.
At Scribbr it is all about transparency - no hidden costs. This is why you only pay for the services you use with no recurring charge. We don't offer any subscriptions.
If you ran into issues while trying to place an order, however, we'd love to help. Could you please reach out to our Scribbr Support team so we can help you complete the purchase, if that's the case? If you can include a quick screenshot of the error message and let us know which browser/device you’re using (and your country/region), we’ll look into it right away.
We’re happy to help get this sorted for you as quickly as possible.
Cheers,
Matteo & the Scribbr team
A
Anson Risty · 1 review · Experienced 2026-01-12 ·
★★★★★
I found this app very helpful
I found this app very helpful. It is a very convenient app that is very helpful for everyone.
Reply from Scribbr2026-01-13
Hi Anson,
Thank you for taking the time to leave a review. We really appreciate it!
It's great to hear how helpful our services have been to you. It's always been our goal to help students. :)
If there's anything else we can do for you, please let us know.
Cheers,
Daphne & the Scribbr team
Hi Merit,
Thanks for your review!
We’re glad to hear creating citations was easy for you. If you have any suggestions on how we could make the citation process even smoother, feel free to share them with us.
Kind regards,
Matteo & the Scribbr-Team
my teacher praise me when I do bad at school this was a life saver and it saved me from failing class
Reply from Scribbr2026-01-13
Hi Wyatt,
We're very happy to hear that we've been able to help you with your schoolwork. Congratulations on passing your class!
If there's anything else we can help you with, please don't hesitate to let us know. :)
Cheers,
Daphne & the Scribbr team
c
customer · 7 reviews · Experienced 2026-01-10 ·
★★★★★
Game-changer!
This has been a game-changer for me! I'm in a teaching credential program currently and need to cite sources constantly. This saves me soooo much time. Thank you!
Reply from Scribbr2026-01-11
Hi there,
Thank you for your positive feedback!
We are glad to hear that you find our Citation Generator to be a tool both helpful and time-saving.
Should there be anything else you'd like to share with us, do not hesitate to reach out.
Cheers,
Stella & the Scribbr team
Katherine has been reviewing my submissions for several years now. She offers excellent suggestions, kind responses, and is a true professional editor.
Reply from Scribbr2026-01-11
Dear Gerard,
Thank you for taking the time to share your positive feedback with other students.
We are really happy to hear that you are satisfied with Katherine's work and that she continually delivers quality feedback.
If you have any more thoughts to share or need any assistance, feel free to reach out. We’re here to help!
Cheers,
Stella & the Scribbr team
A
Aimi · 8 reviews · Experienced 2026-01-03 ·
★★★★★
The editor has read my work critically…
The editor has read my work critically and provided me helpful comments.
Reply from Scribbr2026-01-04
Hi Aimi,
Thank you for sharing your feedback with us! We are very happy to hear that the edit was helpful. Please do not hesitate to reach out should you have any questions.
Cheers,
Laura & the Scribbr team
n
nicadome · 6 reviews · Experienced 2026-01-02 ·
★★★★★
i love using this produce
i love using this produce. it saves me a lot of time with my assessments. I don't use it fully and know that some unknown features could save me more time.
Reply from Scribbr2026-01-02
Hi there,
Thank you for your positive feedback!
We are very happy to hear that our tool has been helpful to you. Please do not hesitate to contact us should you have any questions about how to best use its features.
Cheers,
Laura & the Scribbr team
S
Sungur Demir · 1 review · Experienced 2025-12-30 ·
★★★★★
I used Scribbr’s proofreading/editing…
I used Scribbr’s proofreading/editing service for an academic manuscript and was deeply disappointed with the outcome.
The edited file contained systematic errors, including a critical change that should not occur in careful human editing.
Most problematic issue:
My original sentence correctly separated explanatory text from citations:
“…green water (rainfall) (Author et al., 2022; …)”
After editing, it was changed to:
“…green water (rainfall; Author et al., 2022; …)”
This merges the explanation with the citation and makes “rainfall” appear as if it were being cited as a source. Any editor carefully reading the sentence in context would recognize that “rainfall” is a basic explanatory term, not something that requires citation. This type of mechanical alteration suggests rule-based or automated processing rather than attentive, line-by-line human review.
Other recurring problems included:
Incorrect alteration of technical terminology across multiple instances
Misidentification of standard field-specific terms
Nonsensical word substitutions that changed the intended meaning
Company response:
When I raised these concerns, Scribbr:
Defended the “rainfall” change using a style rule that does not apply to this grammatical structure
Did not acknowledge the issue as an error
Did not offer a proper re-edit addressing the problem
Offered only a 20% partial refund as resolution
Bottom line:
Quality control was inadequate, and customer service focused on justification rather than correction. I ultimately spent significant time fixing errors that were introduced during editing—errors that were not present in my original manuscript.
For academic manuscripts that require careful human reading and judgment, I do not recommend this service.
Reply from Scribbr2025-12-31
Dear Sungur,
Thanks for using Scribbr, and for taking the time to share your experience with us and other Scribbr users.
We are sorry to learn that you are not entirely satisfied with both the editor's work and our joint efforts to resolve the issue.
Our editors are language-experts, rather than experts in your field of study, which means that they never provide feedback on the content of your text, but on its linguistic components instead. While we understand that you may not be satisfied with the "misidentification of standard field-specific terms" and "incorrect alteration of technical terminology," these fall under content-editing. Since our editors work with Track Changes rather than direct edits, you always have the agency in deciding whether to implement the recommended changes or not.
About the inclusion of the term "rainfall" in the citation parenthesis, the editor most likely suggested this change to avoid nested parentheses, which is in line with APA guidelines. You can refer to this article (https://apastyle.apa.org/style-grammar-guidelines/citations/basic-principles/parenthetical-versus-narrative) for more information.
We've been working together to resolve the issue and found that a free new order with a shorter deadline was unfortunately not doable, hence our refund offer. Since your satisfaction is our utmost priority, we reached out to you again after this review was placed, and we're happy that we have since been able to find an alternative solution that you feel more comfortable with.
Thank you for your understanding and cooperation throughout this process. If there is anything else we can do for you, please don't hesitate to let us know.
Cheers,
Stella & the Scribbr team
I've been using this app for some time now and found it extremely helpful with my in-text citations and references. Highly recommended!
Reply from Scribbr2025-12-29
Hi Zainab,
Thank you for your positive feedback!
We are glad to hear that you find our Citation Generator helpeful and reliable. Helping students through their academic journey has always been our mission!
Should there be anything else you'd like to share with us, do not hesitate to reach out.
Cheers,
Stella & the Scribbr team
Scribbr is simply outstanding! As a university student, I was incredibly stressed about my bachelor's thesis – the structure, clarity, academic tone, and especially the citations were giving me endless headaches. I decided to try Scribbr's proofreading and editing service, and it was the best decision I made during my entire degree.They revised my thesis exceptionally well. The editor didn't just fix grammar and spelling errors; they improved the overall flow, strengthened my arguments, made the language more academic and precise, and ensured perfect consistency in formatting and citations (APA style in my case). The suggestions were spot-on, always explained clearly in the comments, and never changed the meaning of my work – they truly respected my voice as the author.
Reply from Scribbr2025-12-20
Hi Roberto,
Thank you for your wonderful review!
We’re thrilled to hear that our services could support you through your bachelor’s thesis. We really appreciate your kind words and are so happy that Scribbr could make your thesis journey a little less stressful.
Wishing you all the best in your future studies and beyond!
Cheers,
Daphne & the Scribbr team
