Scribbr

Hi Caroline, Thank you so much for your kind words. We’re really happy to hear that our citation tools have been so helpful and easy to use, and that they offer everything you need. It’s also great to know you’ve had a positive impression of our Grammar and AI tools. We’re especially glad you appreciate the free access and ad free experience. Making our tools accessible without distractions is very important to us. Thanks again for taking the time to share your experience, and best of luck with your work! Cheers, Juliette & the Scribbr-team

Dear Yale, Thank you so much for your thoughtful review! We’re delighted to hear that you had such a positive experience with our services. It’s especially great to know that you found the feedback clear, actionable, and helpful, as this is exactly what we aim to provide. We’re also glad that the process felt smooth and user-friendly from start to finish. Your kind words about our team’s professionalism and responsiveness truly mean a lot to us. Thank you for your recommendation, and we wish you all the best with your future work! Cheers, Juliette & the Scribbr-team

Dear Giovanna, Thanks for the taking the time to share your experience with other Scribbr users. We are sorry to learn that you are encountering a technical error while trying to cite an image. If we're not mistaken, you are trying to manually cite it using our free Citation Generator. We would like to ask you to reach out to us at [email protected] so that we can investigate the issue further. Getting in contact with you would allow us to gather more information about the situation and potentially resolve the problem you are encountering. Thanks again for your feedback. We hope to hear from you soon. Regards, Stella & the Scribbr team

Hi Tia, Thank you for your kind words! We appreciate you taking the time to share your positive experience with our Proofreading & Editing service, and we're delighted to hear how well Rick's been able to help you. :) Good luck with your submission! Cheers, Daphne & the Scribbr team

Hi there, Thank you for taking the time to leave such a positive review! We're delighted to hear you have found our services useful, and we appreciate you sharing your experience. :) Please know that we're always happy to support you, so don't hesitate to contact us if you need us! Cheers, Daphne & the Scribbr team

Dear Cassandra, Thank you very much for your positive feedback! We are super happy to hear that our tool has been helpful for you. Please do not hesitate to contact us should you have any remaining questions! :) Cheers, Laura & the Scribbr-team

Hi MG, Thank you for your positive feedback! It's great to hear you find our services easy to use. That's what we've always strived towards. :) If there's anything we can help you with as you use our services, please let us know. We're always happy to help! Cheers, Daphne & the Scribbr team

Hi Turner, Thank you for taking the time to reach out to Scribbr. I'm sorry to hear that you did not find our services to be explained as clearly as you would have liked. We try to be as transparent as possible by keeping our detailed FAQ available to users. You can also reach out to us at any time via email or live chat. Please don't hesitate to reach out to us at [email protected]; we would be delighted to clear up any confusion you may have regarding an order or service. We look forward to hearing from you :) Kindly, Thaïs & the Scribbr team

Dear Louis, Thanks for using Scribbr and for sharing your experience with us. We are sincerely sorry to learn that you are not entirely satisfied with your orders and the discrepancies in similarity rates. Indeed, we tried to solve the issue together by attempting to re-upload the document several times, but nothing seemed to work. Unfortunately, we were unable to fix the bug before your submission date. Our sincere apologies about the inconvenience. We did indeed refund your first order as a last resort to make sure that you would not have paid for a report you never received. This was unfortunately our only option. If there is still something we can do for you, please do not hesitate to reach out at [email protected]. We thank you for your feedback and your review once again, and hope that your future experiences on our platform will turn out better. Regards, Stella & the Scribbr team

Hello Shanna, Thank you so much for your excellent review! We’re really happy to hear that the citation creator is working so well for you. It’s wonderful to know you’re having a smooth experience with it. We appreciate you taking the time to share your feedback! Kind regards, Matteo & the Scribbr-team

Hi Shalini, Thank you, for your kind review! We’re really glad to hear that you found the proofreading careful and the editor’s comments helpful, and that your paper was delivered ahead of time. We’re always looking to improve, so if there’s anything we could have done even better to make your experience a full 5-star one, we’d love to hear your feedback. Best regards, Matteo & the Scribbr-team

Hi there, Thank you very much for your thoughtful review! We’re glad to hear that you find the citation creator so useful, especially for generating citations from links and sources in different styles and for keeping everything organized in folders. It’s also great to know that the in-text citation feature has been helpful for your work. And thank you as well for pointing out the importance of reviewing automatically generated citations — that’s very valuable advice. We really appreciate you taking the time to share your experience! Kind regards, Matteo & the Scribbr-team

Dear AnChien, Thank you for taking the time to share your positive feedback with other students. We are really happy to hear that you are satisfied with our Citation Generator. Producing a tool that's user-friendly and free of charge has been one of our priorities :) If you have any more thoughts to share or need any assistance, feel free to reach out. We’re here to help! Cheers, Stella & the Scribbr team

Hi Mariette, Thank you for sharing your feedback! We do offer a genuinely free version of the Plagiarism Checker, which scans your document and provides a plagiarism risk score at no cost. The paid version unlocks the full results, including the specific external sources matched to your text, so you can revise or add references where needed. Payment details are only requested if you actively click "Unlock Premium" to access the full results. This step is entirely optional, and you will not be prompted to pay simply by using the free scan. Just to clarify: this is not a subscription. If you choose to upgrade, you are only charged for that one check, and only if you authorize the payment. There are no recurring charges, no free trial that converts, and no deductions after a cancellation date. You are under no obligation to pay anything at any point. We hope this clears things up, and we're happy to answer any further questions. We've therefore reached out to you privately. We hope to hear from you soon! Cheers, Daphne & the Scribbr team

Dear Tara, Thank you for your review! We’re so glad to hear that our citation tool has been helpful for your graduate work. It’s great to know that features like saving your citations in one place are making your workflow easier. Wishing you all the best with your writing, and thank you for your support! Cheers, Juliette & the Scribbr-team

Dear Will, Thank you for your thoughtful review! We’re so glad to hear that you had a smooth experience and found the process clear and easy to navigate. It’s especially great to know that the feedback made a real difference for your dissertation. We’ll be sure to pass on your kind words to Leslie, she’ll really appreciate it. Wishing you all the best after this big milestone, and thank you for recommending Scribbr to others! Cheers, Juliette & the Scribbr-team

Hi Joan, Thank you so much, Joan! We’re delighted to hear that you found our editing and proofreading service reliable, professional, and helpful. It means a lot to know our feedback supported you with structure, clarity, and APA formatting. Kind regards, Matteo & the Scribbr-team

Hi Joey, Thank you so much, Joey! We’re really glad to hear the citation generator makes things easier for you. Wishing you the best with your engineering studies! Kind regards, Matteo & the Scribbr-team

Hi there, Thank you so much for your review; we really appreciate it! We’re glad to hear that our citation generator is saving you time, that’s exactly what we aim for. Thank you as well for pointing out the issue with the order sometimes being mixed; that’s very valuable feedback and we’ll make sure to pass it on to our team so we can keep improving the tool. If you’d like, feel free to reach out with a specific example and we’ll be happy to take a closer look. Best regards, Hannah & the Scribbr Team

Hi Becky, Thank you so much! We’re thrilled to hear Scribbr has made APA a little less painful for you. We know citation rules can be incredibly particular, so it means a lot that you see us as your go-to source. Thanks for your kind words and support! Kind regards, Matteo & the Scribbr-team