Sednawater (www.sednawater.com) has a 5.0 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Utilities and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 32 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
j
joseph lacbay · 1 review · Experienced 2026-07-19 ·
★★★★★
Thank you Maurice
Thank you Maurice! 😃
I couldn't be happier with my new water softener! Within just a few days, I noticed a huge difference. My water feels so much cleaner, my skin and hair are softer after every shower, and there's no more hard water buildup around my house.
The hydrogen water heater has been awesome bonus too. The water taste incredibly fresh and crisp, and its encouraged me to drink more water throughout the day!
Overall im satisfied with my decision. I recommend placing this into everyone's home.
Reply from Sednawater2026-07-20
Thank you so much for your amazing review! We're thrilled to hear you're already experiencing the benefits of your new water softener and hydrogen drinking water system. Knowing your water feels better, your skin and hair are softer, and you're enjoying fresher tasting water makes our day. Thank you for trusting Sedna Water with your home, and welcome to the Sedna family! We're always here if you ever need us.
K
Kevin Belman · 1 review · Experienced 2026-06-23 ·
★★★★★
Just an Honest Review
Hello, I would like to point out first that I am not the type of person who leaves reviews..but this investment in our home and the service provided by Juan made me think a different way. From the very beginning, our experience with SEDNA Water exceeded our expectations. Their customer service was outstanding—every question we had was answered thoroughly, and every phone call or text message was responded to promptly. It was clear they genuinely cared about making sure we understood the process and felt comfortable every step of the way.
The installation team was professional, courteous, and kept us informed throughout the entire installation. They let us know exactly when the water would be shut off and provided updates as the work progressed, which we really appreciated.
The quality of the installation was excellent. Everything was installed neatly, and the finished work in our garage looks clean, organized, and professional. It’s obvious they take pride in both the functionality and appearance of their work.
Most importantly, the water softening system has made a noticeable difference. The water is incredibly soft, and we couldn’t be happier with the results.
If you’re considering a water softener or whole-home water treatment system, I highly recommend SEDNA Water. Their professionalism, communication, workmanship, and overall customer service are truly top-notch. We couldn’t be more satisfied with our experience.
Thank you Juan and your team. We are extremely satisfied with our investment and the experience you provided.
Reply from Sednawater2026-07-04
Thank you so much for your thoughtful review and for trusting Sedna Water with your home. We're honored to hear that Juan and our team provided a great experience from start to finish. Your kind words about our communication, installation, and workmanship mean a lot to us. We're thrilled you're enjoying the difference in your water. Welcome to the Sedna Water family!
Excellent service with a very good product . Kind and caring . Very happy .
Reply from Sednawater2026-06-18
Thank you so much for your wonderful review! We’re thrilled to hear you experienced excellent service, enjoyed our very good product, and appreciate your support.
N
Navy · 1 review · Experienced 2026-05-08 ·
★★★★★
Juan and his team made the process…
Juan and his team made the process smooth and stress free. My neighbor referred me to him because they did a great job at his two other houses he lived at. I’m glad I was referred to Sedna. The installation was clean and they went above and beyond by making the installed location clear and clean. The whole home water filter and RO system is amazing. I would recommend Sedna to anyone. If you are nervous about finding a company for your water filtration needs, Juan and his team will take great care of you.
Reply from Sednawater2026-06-12
Thank you so much for your thoughtful review and recommendation! We’re truly grateful your neighbor referred you to Sedna Water, and we’re honored to have earned your trust. It means a lot to hear that Juan and the team made the process smooth and stress-free while delivering a clean, professional installation. We always strive to go above and beyond for every customer, and we’re thrilled you’re loving your whole-home water filtration and RO system. Thank you again for choosing Sedna Water — we’re always here for you if you ever need anything!
M
Maurice Bell · 1 review · Experienced 2026-04-30 ·
★★★★★
Installation no problems
We bought the system four years ago. We learned about the company through a friend. The last 4 years we had it nothing but convenience of fresh filtered water. My family really been satisfied with the service!
Reply from Sednawater2026-05-01
Thank you for sharing your experience and for trusting us over the past four years! We’re so glad to hear your family has enjoyed the convenience of fresh, filtered water and that our service has met your expectations. We truly appreciate your support and your referral!
Great Service we got our filters changed system serviced. We have had our system for 4 years been amazing. We call the service is always efficient. Highly recommend Sedna Water!
Reply from Sednawater2026-05-01
Thank you for your continued trust and kind recommendation! We’re glad to hear your system is performing well and that our service has met your expectations. We appreciate your support!
R
Ramiro Luna · 1 review · Experienced 2026-04-16 ·
★★★★★
Great Service company
Great Service company we been extremely happy with the service. We are retired the convienance of the system we value the most. Sedna Water highly recommend!
Reply from Sednawater2026-04-17
Thank you for the wonderful review! We’re so happy our system’s convenience has made things easy, and congratulations on your retirement. Sedna Water truly appreciates your recommendation!
G
GIBRIL · 2 reviews · Experienced 2026-02-18 ·
★★★★★
Very Happy
Hey, Great product.
Rafael and the installation crew were very professional. Juan very informative and educative about the product. Thank you.
Reply from Sednawater2026-02-21
Thank you for your wonderful feedback.
We’re delighted to hear that you’re happy with the product and that Rafael and the installation crew provided a professional experience. It’s also great to know that Juan was informative and took the time to educate you about the product.
We truly appreciate you choosing our Sedna and sharing your experience. Please don’t hesitate to reach out if you need anything in the future.
L
Latisha Carter · 1 review · Experienced 2026-01-16 ·
★★★★★
This company is amazing
This company is amazing. When I called for service they came out quickly and sanitize and changed my system and completed the job with no problems. It's works great! Thank you so much for this kind service. I recommend this company to any and everyone. There Great!
Reply from Sednawater2026-01-17
Thank you so much for sharing your experience! We're thrilled to hear about your positive experience with our service. Our team strives to provide quick and effective solutions while ensuring the highest standards of quality and care. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need assistance in the future, please don’t hesitate to reach out. Thank you for choosing us!
We got our system installed very professional by Jorge. Sedna services has been awesome after seeing our water supply. We knew it was the best decision for our home. We recommend Sedna for anyone looking for a system!
Reply from Sednawater2026-01-05
Thank you for sharing your experience! We're thrilled that Jorge provided a professional installation and you're pleased with your water system. Your recommendation means a lot to us!
If you need anything else, feel free to reach out.
A
Armando · 2 reviews · Experienced 2026-01-03 ·
★★★★★
I called to change my filters and got…
I called to change my filters and got my filters changed the next day. Service was great and he also showed me how to work my system to make the water softer.
Reply from Sednawater2026-01-04
Thank you for sharing your experience! We're delighted to hear that our team provided great service and helped you with your water system. Your satisfaction is our top priority. If you have any more questions or need assistance, feel free to reach out!
F
Frank Norris · 1 review · Experienced 2025-11-03 ·
★★★★★
I was looking for a soft water system…
I was looking for a soft water system for my new home but was confused with all the options available. After pricing out several different companies and speaking with their representatives, Juan Guerrero from Sedna had the most information to offer answering all my questions and concerns I had. What I liked the most was the multi stage filtration system they offered. The quality just seemed a cut above the rest of the competition. Once I decided to go with Sedna they installed it the next day! Had a great customer service experience and I highly recommend Sedna to anyone looking for a filtration system. Thank you Juan, Sedna we love our new system!
Reply from Sednawater2026-01-01
Thank you so much for sharing your experience with Sedna! We're thrilled to hear that Juan Guerrero was able to provide you with the information and support you needed throughout the process.
Our multi-stage filtration system is designed to deliver superior quality, and it's wonderful to know that it met your expectations. We take pride in our quick installation service and ensuring our customers receive excellent support.
We appreciate your recommendation and are grateful for your trust in us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.Enjoy your new water system!
Thank you for your feedback! We're thrilled to hear that you like our product. If you have any questions or feedback, please feel free to reach out. Your satisfaction is our top priority!
Thank you Juan Guerrero for accommodating us in short notice. We were woken up at 2:00a due to our water system tank making a rumbling noise. I emailed Sedna right away to try and get the soonest appointment available. Juan responded right away and scheduled us same day outside of their normal business hours of operation. He understood the urgency and we were very happy and pleased with his service. He’s a true professional and would recommend Juan and Sedna for any of your water system needs.
Reply from Sednawater2025-12-13
Thank you for your wonderful feedback! We're thrilled to hear that Juan could assist you on such short notice. Providing prompt and professional service is our priority, and we’re glad we could meet your needs.
We appreciate your recommendation and are here for any future water system needs.
Juan provided outstanding service. He came out on a Sunday and arrived within 30 minutes of our call. He answered right away, replaced our filters quickly, and made sure we knew to contact him if we needed anything else
Reply from Sednawater2025-11-24
Thank you for your wonderful feedback! We’re thrilled to hear Juan provided such excellent service on a Sunday. Your satisfaction means the a lot.
If you need anything else, just let us know!
F
F L · 1 review · Experienced 2025-11-20 ·
★★★★★
Great Customer Service
We have been with Sedna Water four years now and it has been great. Great customer service. Every maintenance service that they have performed, they have been there promptly and did a great job.
Reply from Sednawater2025-11-21
Thank you so much for your feedback! We truly appreciate your feedback and are thrilled to hear that you have had a positive experience with Sedna Water over the past four years. Our team is dedicated to providing excellent customer service and timely maintenance, and it's wonderful to know that our efforts have made a difference for you. If there's anything more we can do to assist you, please don't hesitate to reach out!
I
Iqra · 1 review · Experienced 2025-11-18 ·
★★★★★
White glove experience
We recently purchased a water softener from Juan at sedna , and the entire experience was outstanding. As first-time buyers, we had a lot of questions, and Juan made everything incredibly easy to understand. Whenever something comes up, he responds quickly and with patience. He has even come to our home multiple times to walk us through the system in person. It’s rare to find this level of service these days, and we’re truly grateful for his dedication. Highly recommend working with Juan!
Reply from Sednawater2025-11-19
Thank you for your wonderful feedback! We’re thrilled to hear that Juan made your experience smooth and informative.
Should you need anything else, don’t hesitate to reach out. We appreciate your support!
I contacted Sedna Water because my water system was not operating. They sent out a technician on the same day that I contacted and resolved my issue. Thank you for the quick turnaround time to get my system up and running again!
Reply from Sednawater2025-11-18
Thank you for your feedback! We're happy to hear our technician was able to resolve your issue the same day. We strive for quick service and your satisfaction means a lot to us. If you need anything else, please don’t hesitate to reach out!
P
Perla Vela · 1 review · Experienced 2025-01-30 ·
★★★★★
Service and installation
We got service done the system been great. The water been so refreshing, and healthy for our home. They been very reliable service. Definitely recommend!
Reply from Sednawater2025-11-06
Thank you for your wonderful feedback! We're glad to hear you're enjoying the refreshing water and that our service has been reliable. We appreciate your recommendation and look forward to serving you again!
My water filtration system was not working, I called in to have it fixed, although it did take a while, a gentleman helped me out was very kind , he fixed my system even before he left he made sure to test the water to make sure everything was working. I had a great experience I will now call in to get more services done he was able to change my filters as well even though I don’t originally opt in for that service so that was awesome he did on the spot!
Reply from Sednawater2025-11-05
Thank you for taking the time to share your experience with us! We’re thrilled to hear that our technician provided you with exceptional service and resolved the issues with your water filtration system. Our team is dedicated to ensuring your satisfaction, and it’s wonderful to know that the extra efforts, such as changing your filters on the spot, made a positive impact.
We appreciate your trust in us and look forward to assisting you with any future services you may need. If you have any further questions or requests, please don’t hesitate to reach out.
