Pop culture is our culture! Beautifully designed collectibles from movies & comics - something for every passionate Geek! Exclusive Hot Toys distributor. DC Comics, Star Wars, Marvel and more.
Written by the business, not verified by us.
Is Sideshow legit?
Sideshow (www.sideshow.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 89% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the incredible quality of the collectible statues and action figures, noting that all merchandise always arrives in secure and sturdy packaging. Happy buyers truly love the convenient payment plans and exciting rewards system, while also finding the customer support team to be extremely responsive and helpful whenever they have questions.
However, some customers also noted that pre-ordered items can sometimes experience significant delivery delays extending several months beyond their original release dates. Additionally, international buyers mentioned dealing with very high customs clearance prices and expensive shipping costs when receiving their packages from abroad.
Auto-generated from all reviews of this business. For reference only.
After three different attemps to purchase the Luke and Leia Statue (original poster) from Sideshow (shipped broken and unable to to insert posts into holes), I promised to never order from Sideshow - unfortunately I had already ordered the Kingpin statue. What makes this difficult is Sideshow is selling Iron Studios Kingpin, but they has to be some responsibility to the buyer. This is far from a "piece of art." The representation of the the statue IS NOTHING like what you will receive - NOTHING. The blood on the hands looks like a 4-year old painted it; and the head is a cross between the shurnken head character from Beetlejuice and old Darth Vader unmasked. Not sure what is up with Iron Studios but this piece is just bad.
Reply from Sideshow2026-08-06
Hello John,
Thank you for taking the time to share your feedback.
We're sorry to hear that your experience with your Luke and Leia Statue and Kingpin order did not meet your expectations. All Sideshow purchases are covered by our 30-day warranty, and if you're not satisfied with your order, we're here to help with a return.
We received your support request regarding your Kingpin order and are happy to assist. If you have any questions about your return or need any additional assistance, please don't hesitate to contact us at [email protected] or 805-214-2100 (toll-free: 1-855-SIDESHOW).
Best regards,
The Sideshow Team
Getting the chance to add Kingpin to my growing collection means a lot to me. He became my number one Marvel Villain after I was watching Daredevil (Charlie Cox’s version). The statue came in all nice and well protected until I unbox him and set him up. Great work
I ordered something that took forever to get and then they charged and sent me two....
Reply from Sideshow2026-07-31
Hello Teri,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
If you believe you received something different than what you ordered or have any questions about your purchase, we'd be happy to review it with you. Please contact our Support team at [email protected] or call 805-214-2100 (or toll-free at 1-855-SIDESHOW), and we'll be glad to assist.
Best regards,
The Sideshow Team
As always everything went smoothly - I still find the quality of the statues and prints flawless - never got anything even slightly damaged - Museum grade quality is what comes in mind - If I only had more space
Red Hulk is a great figure largely because of the two unbelievable head sculpts. He is molded in a blue (cool)tinted red plastic, a warmer yellow tone would have been better, but who cares, it will be a legendary collectible for sure.
Company is doing everything well. I’ve bought my first ever action figures from here and I am absolutely satisfied with your service, even your customer service has been top notch when I did have an issue with a product. Cannot recommend you guys more than enough.
I was amazed that Grogu arrived at my home in Japan just four days after I placed the order. I could track the shipment's progress from the US in real-time, which gave me great peace of mind while waiting. This is a wonderful company that truly values its customers. I would certainly use their services again.
The screw on the right hand that is for the hand gestures being attached on is not being attached to the hand gestures. Both hand gestures on both hands left and right are not fitting properly and are too loose. The figure is not being stood on the stand properly and I cant display it the way I want it. Had high expectations for this figure but slightly disappointed. But the figure itself is highly detailed and looks good.
Reply from Sideshow2026-07-28
Hello Ali,
Thank you for taking the time to leave a review.
We're sorry to hear you're experiencing these issues, and we completely understand your disappointment. We'd be happy to take a closer look and see what we can do to help.
Please reach out to our Product Support team at [email protected] or call us at 805-214-2100 (1-855-SIDESHOW toll-free), and we'll be glad to assist you.
Best regards,
The Sideshow Team
Amazing pieces of joy and amazement. But at a steep price.
The piece I received a couple of days ago is a Spider-Man print. It is incredible as well as our many many of their statues that I have bought over the years.
The only thing bad I have to say is they are pricing out a lot of people. What I would once pay for a premium format statue about $350 now is running to the tune of about $750 and then on top of that add about $70-$80 for tariff fees.
The statues they make are amazing. The sculptures are very talented and I never seems to be amazed by some of the pieces this company produces.
Garfield Gigantic - Defective Finish Out of the Box
I received Garfield Gigantic, and upon opening it, I immediately noticed that the black stripes on Garfield's backside were smeared. This appears to be a quality control issue, and it's disappointing to receive a product in this condition after waiting almost 2 years. No replacement, only offered $20 credit or return it. Dissappointing Sideshow!
Reply from Sideshow2026-07-28
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear your order arrived with an issue, and we completely understand your disappointment. We always do our best to provide replacement parts or items whenever possible. However, because our collectibles are produced in limited quantities, replacement stock is often very limited and may not always be available.
If you have any questions about the resolution options we provided or if there's anything else we can assist you with, please don't hesitate to contact us at [email protected] or call us at 805-214-2100 (1-855-SIDESHOW toll-free). We're always happy to help.
Best regards,
The Sideshow Team
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