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Media & Publishing

Sideshow

ClaimedCollecting reviews

202 reviews

4.6202 reviews
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About Sideshow

Data updated
Website
www.sideshow.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
93% (14/15)
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About this business

Pop culture is our culture! Beautifully designed collectibles from movies & comics - something for every passionate Geek! Exclusive Hot Toys distributor. DC Comics, Star Wars, Marvel and more.

Written by the business, not verified by us.

Is Sideshow legit?

Sideshow (www.sideshow.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 89% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the incredible quality of the collectible statues and action figures, noting that all merchandise always arrives in secure and sturdy packaging. Happy buyers truly love the convenient payment plans and exciting rewards system, while also finding the customer support team to be extremely responsive and helpful whenever they have questions. However, some customers also noted that pre-ordered items can sometimes experience significant delivery delays extending several months beyond their original release dates. Additionally, international buyers mentioned dealing with very high customs clearance prices and expensive shipping costs when receiving their packages from abroad.

Auto-generated from all reviews of this business. For reference only.

What people say

I did not realize it was not Barbie dolls size :-(

I did not realize, he was so tiny :-( He is still in the box.

Reply from Sideshow2026-08-06

Hello Elmira, Thank you for taking the time to share your feedback. We're sorry to hear that your order did not meet your expectations. The product page includes the item's scale and dimensions to help provide a better idea of its size before purchase. If you ever have questions about the size or scale of a figure, we're always happy to help clarify. If you have any questions about your order or need any assistance, please don't hesitate to contact us at [email protected] or 805-214-2100 (toll-free: 1-855-SIDESHOW). Best regards, The Sideshow Team

Beware Your Shipping Address

After waiting for the customary 7 days, I find that the delivery was to the wrong address. Customer Service instructed me to go (all the way) back to said address & see about retrieving it. From a place I haven't been to in 8 years? Basically, 10 days after the fact? The end of the email was punctuated with telling me (paraphrased) they're not doing anything, so eat it (hyperbolic, but you get the idea). So, I'm out a lot of money & frustrated. Hell, I should have gone to a strip bar. At least there I could see it front & live. Not to mention being within a whisp of air of touching it. Now I'm scared to death the 2 other (EXPENSIVE) preordered items are going to get the same treatment. I'm starting to think I should go back to eBay & take my chances with that lottery win. At least there I know I'll receive "something" in the mail.

Reply from Sideshow2026-08-11

Hello, Thank you for taking the time to share your feedback with us. We’re sorry to hear about your experience and completely understand your disappointment. Orders are shipped to the address provided in your order details, and once the carrier confirms that a package has been successfully delivered, we unfortunately have limited options available to us. That said, we’d be happy to help make sure your other orders are going to the correct address. If you’d like assistance updating your shipping information, please reach out to us at [email protected] or 805-214-2100 (1-855-SIDESHOW Toll-Free), and our team will be happy to help. Best regards, The Sideshow Team

Hot Toys Killed It!

Hot Toys, once again, has knocked it out of the park! This figure is stunning! The paint on the head is spectacular! The clothing feels lush and the fit and finish is tight! I love this figure! Nice to be getting more of the Jedi Council! Keep it up Hot Toys!

I ordered the QS018 for a birthday gift…

I ordered the QS018 for a birthday gift for my Nephew, you guys,shipped me a TMS043 instead , when I contacted Sideshow they told me I have to send photos ( like I would lie about it) and they will not ship out until they get the return. Missed birthday deadline! Thank you for not caring about you long-time customers. Very disappointed. They didn't even offer anything for this major inconvenience.

Reply from Sideshow2026-07-31

Hello Roger, Thank you for taking the time to leave a review. We're very sorry for the mix-up with your order and that it caused you to miss the deadline for such an important event. We understand how disappointing that must have been. We request photos of the shipping label and packaging so we can investigate what happened with our shipping team and identify ways to help prevent similar issues in the future. We're glad we were able to arrange a replacement order, and it's currently on its way to you. If you experience any issues once it arrives, please don't hesitate to reach back out. We'll be happy to assist however we can. Best regards, The Sideshow Team

This will be the 12th Side Show Poster…

This will be the 12th Side Show Poster I have Purchased and this is the Best Poster yet. It came well packaged shipped on time. The poster just POP's. It is so Bright and the colors are fantastic. I would recommend this to everyone. But there is only 500 copies I think

Sideshow is awesome, total fail for Hiya

Sideshow is awesome. The figure arrived in excellent condition and packaged perfectly. Hiya though had a total miss. The face print and sculpts are flat and awful. The paint applications were terrible. For a $130.00 figure the expectation is higher. Hiya totally failed.

Reply from Sideshow2026-07-31

Hello Jose, Thank you for taking the time to leave a review. We're so glad to hear you had a great experience with us, though we're sorry that your figure wasn't everything you had hoped for. If you have any questions about your collectible or would like assistance with the return process, our Product Support team is here to help. Please don't hesitate to reach out to us at [email protected] or call 805-214-2100 (or toll-free at 1-855-SIDESHOW). Best regards, The Sideshow Team

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