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Media & Publishing

Sideshow

ClaimedCollecting reviews

202 reviews

4.6202 reviews
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About Sideshow

Data updated
Website
www.sideshow.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
93% (14/15)
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About this business

Pop culture is our culture! Beautifully designed collectibles from movies & comics - something for every passionate Geek! Exclusive Hot Toys distributor. DC Comics, Star Wars, Marvel and more.

Written by the business, not verified by us.

Is Sideshow legit?

Sideshow (www.sideshow.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 89% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the incredible quality of the collectible statues and action figures, noting that all merchandise always arrives in secure and sturdy packaging. Happy buyers truly love the convenient payment plans and exciting rewards system, while also finding the customer support team to be extremely responsive and helpful whenever they have questions. However, some customers also noted that pre-ordered items can sometimes experience significant delivery delays extending several months beyond their original release dates. Additionally, international buyers mentioned dealing with very high customs clearance prices and expensive shipping costs when receiving their packages from abroad.

Auto-generated from all reviews of this business. For reference only.

What people say

…​I accidentally placed an order and canceled it within a few minutes

​I accidentally placed an order and canceled it within a few minutes. Sideshow's customer service was quick to confirm that everything was handled smoothly and that my $50 deposit would be fully refunded back to my account within a few business days. ​Due to the accidental order, my promo code was locked, and I'm currently waiting on a quick response from support to restore it so I can place a new order. ​Thank you so much for the fast, caring, and reliable customer service

Allegedly UPS could not deliver my…

Allegedly UPS could not deliver my order to my condo complex. UPS delivers here daily, but they sent a msg that they could not deliver my SIDESHOW item to me?What seems to be the issue?

Reply from Sideshow2026-08-06

Hello Michael, Thank you for taking the time to leave us a review. We're sorry to hear there was an issue with the delivery of your order. According to the tracking information, your package was delivered to the shipping address provided on August 4, 2026. Please keep an eye on your inbox, as a member of our team will be reaching out shortly to confirm that you've received your order and to discuss any next steps if needed. In the meantime, if you have any questions or need additional assistance, please don't hesitate to contact us at [email protected] or 805-214-2100 (1-855-SIDESHOW toll-free). We're always happy to help. Best regards, The Sideshow Team

Honestly this is a miss

Honestly this is a miss. I have a handful of statues from Iron Studios and they are good. The face absolutely does not look like the picture/character and is the statue is thinner. Looks nothing like King Pin from the show which I do not feel looks like King Pin from the comic. Translation - no one who looks at it knows it’s King Pin unless I tell them. $100 good price. At $205, not with it. I would pass.

Reply from Sideshow2026-08-11

Hello, Thank you for taking the time to share your feedback with us. We’re sorry to hear that you’re not completely satisfied with your King Pin statue, and we’d love the opportunity to help. Your order is covered by our 30-day warranty, so if you have any questions or concerns about your statue or would like to explore a return, our team is here for you. Please reach out to us at [email protected] or 805-214-2100 (1-855-SIDESHOW Toll-Free), and we’ll be happy to assist you with the next steps. Best regards, The Sideshow Team

Cons and pros

I disliked rhe fact that it took half a year since the moment I was supposed to get the item til the moment I actually got it. I understand that it was a matter of supply issued but still it was an inconvenience. Now this is not the first time I ordered an item, but it was the first time this happened so all previous orders and deliveries were spot on. On the other hand apparently even my following orders will have the same fate as the last one. I’m pre-ordering and paying in installments and the last installment keeps postponing from one month to another and I just hope this doesn’t become the norm for Sideshow. But overall, great way of doing business with the installments and all, very good customers care when you need something so👍👍👍

Reply from Sideshow2026-08-06

Hello George, Thank you for taking the time to leave us a review. We're so glad to hear you've had a great experience with our team and that you've been enjoying the flexibility of our payment plans. We're sorry that your most recent pre-order was delayed. We know it's disappointing when you're looking forward to adding a new collectible to your collection. While we do our best to provide the most accurate shipping estimates possible, those timelines can occasionally change. If you ever have questions about your pre-order status or your payment plan, we're always here to help. Feel free to reach out to us at [email protected] or 805-214-2100 (toll-free: 1-855-SIDESHOW). Best regards, The Sideshow Team

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