Society6 (www.society6.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 64% rate it 4 stars or higher while 28% give 1 star; The business has replied to 70% of negative reviews. Last updated 2026-08-10.
Thank you for your wonderful review! We're delighted to hear you found a great deal on your three wall art pieces and that they arrived earlier than expected. It's fantastic to know they matched the photos perfectly and were packaged with care. We hope they bring beauty to your space for years to come! – S6 Team
It took several weeks to arrive. Once it arrived only half my order was in the package, even though the delivery tracker showed all items were shipped.
Thank you for sharing your experience. We're very sorry to hear about the delay in receiving your order and that only part of it arrived despite the tracking indicating everything had been delivered. We understand how frustrating that must have been. Someone from our Customer Support team will reach out to review your order and help resolve the missing item(s) as quickly as possible. Thank you for your patience and for bringing this to our attention. – S6 Team
i really appreciate the time you took to listen to my concerns and find a solution with me. i think your website has the most unusual and beautiful items. ..
Thank you so much for your thoughtful review! We're truly grateful for your kind words and are delighted to hear that our team took the time to listen to your concerns and work with you toward a solution. It also means so much to know you appreciate the unique and beautiful designs we offer. Thank you for your support—we look forward to serving you again! – S6 Team
Thank you for your kind review! We're so glad to hear you're happy with the quality and design of your purchase. Your support means a lot to us, and we hope you continue enjoying it for years to come! – S6 Team
the magsafe was not completely glued down and is very weak
Thank you for sharing your feedback. We're sorry to hear that the MagSafe component was not securely attached and didn't perform as expected. We understand how disappointing that can be. Someone from our Customer Support team will reach out to review your order and help find a resolution. We appreciate you bringing this to our attention. – S6 Team
Very poor quality. Photo on website did not match product delivered. I donated the item due to the return policy.
Thank you for sharing your feedback. We're very sorry to hear that the product you received did not match the photos on our website and that the quality fell short of your expectations. We understand how disappointing that must have been. We appreciate you taking the time to let us know about your experience. Someone from our Customer Support team will reach out to review your concerns and see how we can help. – S6 Team
Update: Society6 support did contact me and help to resolve the issue. The order was reprocessed and I received phone cases that fit perfectly. It turns out that the defect was in the black liner of the cases I originally received. I appreciate the resolution to my issue, but hope they make it easier to contact support if there is an issue with the order. Original review: I received cell phone cases that did not fit my phone. I know I ordered the correct case because the black liner inside fits and is labeled correctly. But the printed plastic outside part does not fit. I went to initiate a return but was told that my return window expired even though today is the 30th day since I received my delivery email. This has been a very disappointing experience.
Thank you for sharing your experience. We're very sorry to hear that the outer shell of your phone cases did not fit correctly despite ordering the correct model, and we understand how frustrating it must have been to encounter an issue with the return window as well. Someone from our Customer Support team will review your case, including the fitment issue and the return eligibility, and reach out to assist you as soon as possible. We appreciate the opportunity to make this right. – S6 Team
Horrible quality!! Totally disappointed!! I just returned from a 2 month vacation, and I guess my return time frame has expired!! Totally unhappy, I’ll never recommend your site!!☹️
Thank you for sharing your feedback. We're truly sorry to hear that the quality of your order didn't meet your expectations and that your travel affected your ability to return it within the return window. We understand how frustrating and disappointing that must have been. We'd like the opportunity to review your situation and see how we can help. Someone from our Customer Support team will reach out to you to take a closer look at your order and discuss possible next steps. – S6 Team
Thank you for your kind review! We're so glad to hear you had a great experience with our quick and easy email support. Providing timely and helpful service is important to us, and we truly appreciate your feedback. Thanks for choosing Society6! – S6 Team
Prompt responses. Quick service. Very fun throw pillows!!!
Thank you for the wonderful review! We're delighted to hear you enjoyed our prompt responses, quick service, and, of course, your fun throw pillows! We hope they bring a pop of personality and comfort to your space. Thanks for choosing Society6! – S6 Team
The customer service was very professional. I am greatly pleased with the attention to my issue.
Thank you for your kind words! We're so happy to hear that our Customer Support team provided professional service and gave your issue the attention it deserved. Your feedback means a lot to us, and we're grateful you took the time to share your experience. We appreciate your support and hope to serve you again soon! – S6 Team
Hi...it's me, again...Valerie Herbold. I emailed asking for a label in order to return the shower curtain(Order# S6380418 ($65.10) - William Morris Vintage Blackthorn Indigo-on June 22nd. Never heard from you..I decided to go ahead sending it back to you and it cost me $19.45 on Friday, July 17, 2026 and I have not received the refund...
Hi Valerie! Thank you for reaching out again, Valerie. We're truly sorry for the frustration and delays you've experienced. We apologize that you didn't receive a response to your request for a return label and understand how disappointing it must have been to pay out of pocket to return the shower curtain. We'd like to look into the status of your return and refund for Order S6380418. Someone from our Customer Support team will review your case, confirm receipt of the returned item, and provide an update on your refund as soon as possible. We appreciate your patience and the opportunity to make this right. – S6 Team
I ordered a coffee cup that arrived broken. Society6 reached out to me and replaced it for free. Thanks for making it right! Am happy with my purchase.
Hello! Thanks so much for sharing your experience! We're sorry your coffee mug arrived damaged, but we're glad we could make it right with a replacement. It's wonderful to hear you're happy with your purchase, and we truly appreciate your support. We hope you enjoy your new mug for years to come! – S6 Team
1.) I expected shipping to be free & didn’t realize the charge until my order was placed. 2.) After thinking about it, I attempted to cancel the order (through their chat line) less than 24 hours later. 3.) I was informed by support that it was too late & the process had begun (less than 24 hours after placing the order?) 4.) I accepted it. 5.) Then my order was delayed before sending it to my former address (different city & state). 6.) I tried multiple times to reach someone & correct the mistake. 7.) The link for HELP led me to a defunct page. 8.) The phone number on their site led me to a recording (during business hours) saying that nobody was there to take the call. 9.) Tried sending emails to know avail. 10.) Item was delivered ultimately…..to my former address. 11.) Had to call on my credit card dispute division. 12.) Then I received an email from support, saying that they understood & are replacing the bedspread, sending it to my correct address with no additional charges. (I still don’t know what they want to do about the mis-sent package, which is now in the hands of a former neighbor!) I can’t ask for more than that. It turned out that their solution was fair & honest. The reason they only get a 3 rating is because it’s so difficult to reach them. I suggest that they fix their website, so that the Help Button gets customers help; & that if they’re going to have phones, there should be method to answer them!
Hello! Thank you for taking the time to share such detailed feedback. We're sorry to hear about the difficulties you experienced, from the cancellation request and shipping issues to the trouble reaching our support team. We understand how frustrating that must have been. That said, we're glad we were able to provide a replacement and reach a resolution that you felt was fair. Your feedback about improving our website and support accessibility is invaluable, and we'll be sure to share it with the appropriate teams as we continue working to improve the customer experience. — S6 Team
I had put the wrong delivery address on my order and they were quick to respond to my email and get it resolved!
Hi Carter! Thank you for your wonderful review! We're so glad we could quickly help update your delivery address and get everything sorted out. We truly appreciate your kind words and are happy we could make the process easy for you! — S6 Team
Very responsive customer service when I needed help with an order!
Hi Melinda! Thank you for your kind review! We're so glad to hear our customer service team was able to assist you quickly when you needed help with your order. We truly appreciate your support and look forward to serving you again! — S6 Team
I used to love these phone cases. I ordered a mag safe case, and it arrived damaged, the mag-safe magnets all out of place making it unusable. They did promptly refund my order. I still need a case, so I made a replacement order. The second one arrived with the same defect. This one also had defects in the artwork part of the case as well. I asked customer service to problem solve so I could get a functional case. They just gave me another refund. Which is fine, but I no longer have trust in the quality of their products. And they don't seem keen to fix the issue.
Hi Kelsey! Thank you for taking the time to share your experience. We're truly sorry to hear that you received two defective phone cases, especially after giving us another chance. While we're glad we were able to process your refunds promptly, we understand that this didn't resolve the underlying issue or restore your confidence in our products. Your feedback is important to us, and we'll be sharing it with our team as we continue working to improve the quality of our products and overall customer experience. — S6 Team
I ordered an iPhone case for my iPhone 25 pro max phone. When it came the design was completely different than what had been shown on the website. I wrote to the company and they did everything possibly to make it right, unfortunately it would take too long to be replaced so they refunded me. No questions, no fights, nothing. They were understanding, sympathetic to the issue and went out of their way to make me satisfied. I will definitely be purchasing from them in the future.
Hi Rena! Thank you for sharing your experience! While we're sorry the phone case you received wasn't as expected, we're glad our team was able to make things right and provide a smooth resolution. Your kind words about our customer service mean so much to us, and we're grateful for your understanding. We truly appreciate your support and look forward to serving you again in the future! — S6 Team
Hello Jamie! Thank you for your wonderful review! We're so happy to hear you love the artwork and quality of your purchase. Your support means a lot to us, and we hope you continue to find designs you love at Society6! — S6 Team
I had a wonderful experience thanks to the outstanding customer service from Lady. All the staff were patient, professional, and genuinely cared about helping me. Their friendliness and willingness to help really made a big difference.
Thank you for your wonderful review! We're delighted to hear that Lady and the rest of our team provided you with such a positive experience. Your kind words about their patience, professionalism, and genuine care mean a great deal to us. We truly appreciate your support and look forward to serving you again! — S6 Team
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