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Electronics & Technology

Solentro - make your own photo book or poster

61 reviews

4.561 reviews
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About Solentro - make your own photo book or poster

Data updated
Website
www.solentro.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
27 reviews
Replies to negative
83% (5/6)
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Is Solentro - make your own photo book or poster legit?

Solentro - make your own photo book or poster (www.solentro.com) has a 4.5 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 87% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 83% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Ben · 6 reviews · Experienced 2025-11-29 ·

Perfect match between Custom and Standard

Is the real custom made photobook. If you need good customization while keeping some standardization this is the platform for sure. I´ve been using it for around 5 years.

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Suzanne Stauffer · 1 review · Verified · Experienced 2025-11-04 ·

Very happy with the book

Very happy with the final Product.

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John Austin · 2 reviews · Verified · Experienced 2025-09-22 ·

Great Product

Great Product, I have created two books on the system and printed many copies. Very nice company and very responsive.

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Jazz · 1 review · Verified · Experienced 2025-09-12 ·

Sent me someone else’s order

Sent me someone else’s order. My book was for a birthday and it was ruined.

Reply from Solentro - make your own photo book or poster2025-10-07

Dear Jazzlyn, we are truly sorry for this inconvenience and as far as I know a customer service representative has contacted you and rectified the issue and you have now received your order. We are of course very sorry for the delay but we are also sure of that the gift is highly appreciated even though it's delivered a bit late. Best regards/Hampus - Customer Service /The Solentro Team

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Alejandro Padilla · 3 reviews · Verified · Experienced 2025-08-08 ·

Not the first time I order from them

Not the first time I order from them. I have never had any issues. Excellent books.

Reply from Solentro - make your own photo book or poster2025-09-10

Hi Alejando! Thank you for your feedback, we hight appreciate it! Best regards/Hampus - Customer Service /The Solentro Team

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Customer · 12 reviews · Verified · Experienced 2025-08-02 ·

Amazing Quality and Customer Service

Old review: Fairly easy to use interface and quality was good. Just a star off because first page was glued oddly. I am amending this review to give Solentro 5 stars. After I posted the above review, Solentro contacted me and asked I send a photo of the construction flaw, which I did. They then immediately contacted me to let me know they would be sending a new book, which arrived very quickly. Their books are excellent quality and customer service is amazing.

Reply from Solentro - make your own photo book or poster2025-08-26

Dear Anne! Thank you for your feedback. A customer representative has contacted you via email regarding this matter. Best regards/Hampus - Customer Service /The Solentro Team

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BH · 2 reviews · Verified · Experienced 2025-07-14 ·

My order arrived damaged, and short counted

My order arrived poorly packed, and so very damaged. Also there were only 26 of the 30 books I ordered. The order needed to be completely reprinted, and so I missed the opportunity to sell the book at a fundraising event. Solentro reprinted my order, but did not expedite shipping and it was a rather nail-biting experience waiting for the order to arrive in good condition before my credit card payment was due. The books did eventually arrive in good condition.

Reply from Solentro - make your own photo book or poster2025-08-19

Dear Bonnie! As a representative you have been in contact with informed me you have been both reimbursed half the cost of the books and also received new ones as you mentioned in the review. Hence you received 30 books for half the cost. "Bonnie Halvorsen Aug 10, 2025, 6:57 PM (9 days ago) Okay. The credit was posted today, and the books arrived yesterday (surprisingly) and in good condition. We’re all settled. Bonnie" Anything can happen with an order and we always try to solve an issue in the best way possible. Hopefully this solution was one of those ways. And we also hope the amount of stars doesn't reflect the way we solved your issue but merely the fact that the order wasn't 100% correct in the first place. We wish you a great week! Kind regards, Klara /The Solentro Team

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Gisel Merrifield · 2 reviews · Verified · Experienced 2025-07-07 ·

Loved my photo book from Solentro

Loved my photo book from Solentro! I tried so many different websites and none could do what Solentro did. You can customize your own pages meaning you can add photo and text boxes, as many as you want, as big or small as you’d like, you can drag and paste text from one page to another etc. I loved the end result and shipping time was not terrible given the fact it came all the way from Sweden. It took 10 days since I ordered to arrive. My husband loved loved his book for his 40th bday. Will definitely be using Solentro again!

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Christopher Blough · 1 review · Verified · Experienced 2025-06-12 ·

Great experience- the book came out…

Great experience- the book came out beautiful! i made it as a gift to my wife of our recent family vacation and will definitely use Solentro again in the future

E
Evan · 2 reviews · Verified · Experienced 2025-06-06 ·

would use again!

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Jessica Williamson · 1 review · Verified · Experienced 2025-05-31 ·

Great Experience, Great Quality!

I have created three poetry/short story books using Solentro over the past five years. I love how the finished products have turned out! They are of incredible quality! I would recommend them to anyone looking for a reputable company to print a book.

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Apryl Williams · 1 review · Experienced 2025-06-14 ·

If I could give them no stars I would

If I could give them no stars I would. What others have said is true. Obviously when someone makes a personalized book/gift it is needed as such and has no other value to anyone else. Well whenever my shipment is delivered it's going straight in the trash because I not only was told that I should have been aware than it takes 1-2 weeks to be made, but also that paying for expedited shipping only means that it will be shipped, after said completion of book. Once told this I paid another company to create my books and got them done and bound as a same day service for 10x less the amount of money that I paid. When asked for order to be cancelled and refunded, magically my order had now a tracking number, wait I thought it would take 1-2 weeks to be created, now it was created in 2 days. These guys are a complete rip off and look the other way before purchasing, this was gift for my husband's donor family which was meant to be given on Father's day. If the book you are creating is important to you and has meaning, go with a different company, this company acts as if it's hard up for money with little to no care about customer service or support.

Reply from Solentro - make your own photo book or poster2025-06-14

Dear Apryl, thank you for your feedback and a customer representative has responded to all your emails and questions. Here is our latest reply: We've been doing this for almost 20 years now and we try to be as transparent as possible when it comes to shipping, hence the many places where you can read about our delivery times. Then of course, also, things can happen in production and there are Holidays to take into account for longer production times sometimes. We do deeply apologize for the delay you are experiencing. However, we received your order on the 5th of June and began the process on the 6th to produce your order, now, as the distributor states it should reach you any day now (hopefully). This is only 10-12 days after purchase, which is within the "about 1-2 weeks" that we state. Best regards/Hampus - Customer Service /The Solentro Team

D
David Peoples · 1 review · Verified · Experienced 2025-05-12 ·

Will use Solentro again.

Easy to use. Good print quality. Quick delivery.

J
Jack · 2 reviews · Verified · Experienced 2025-05-09 ·

Easy…

Solentro's program makes it easy to compose both photos and text so the end result doesn't look disjointed.

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Laura Arnold · 4 reviews · Verified · Experienced 2025-05-08 ·

Solentro is so easy to use while…

Solentro is so easy to use while putting together my blogs and photography. This is my 5th book with Solentro and I am always super happy with how beautiful they turn out. They have a pretty quick turn around for delivery and they are careful to be sure my images are a great quality!!!

R
Rachel · 2 reviews · Experienced 2025-05-06 ·

Really pleased with the books

Really pleased with the books. The process is pretty easy to follow, I was able to make the book look how I wanted. Could do with some more font options but I liked having a framework of layouts to choose from and a preview function to see what I was doing. Delivery communications good and books delivered on time. Thanks!

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Antonella Goulding · 2 reviews · Experienced 2025-04-09 ·

Excellent service

A very helpful, professional and timely service. Thank you

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Alexis Sanzalone · 1 review · Experienced 2025-04-11 ·

First Time Writing

Great website to use if it's your first time writing a book!

D
Deb · 7 reviews · Verified · Experienced 2025-03-16 ·

Beautiful product

Beautiful product, easy to use.

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Anne Caswell · 1 review · Verified · Experienced 2025-02-28 ·

Very satisfied

Creating the book was fairly easy with a bit of trial and error. I was very happy with the quality of the finished product!