Sourgum (www.sourgum.com) has a 4.4 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Fast reliable also call to change date and it was changed right away with no problem.
Hi Anthony, Thanks so much for your feedback! We're so glad that our team was able to quickly accommodate your scheduling change — making things easy and seamless for our customers is always a top priority. Thanks again for your vote of confidence in our service!
Company did not listen to our instructions, also were quite over priced
Hi Pete, Thank you for taking the time to share your experience -- we regret that we missed the mark, and that you were surprised by the final cost of your rental. We strive to provide transparent pricing, and your feedback is valuable as we continue to improve our communication and overall experience.
Gio, Thanks so much for sharing this positive review. Reliable, on-time service is what we strive for, and we're thrilled to learn that this resonated with your experience.
Hi Kirby, Thank you so much for sharing your positive review. We're thrilled that you had a great experience with us!
Reliable, dependable experience each time we have used their services.
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a reliable and pleasant experience with us each time. Consistency is something we take great pride in, and your feedback means a lot to our team. We value your continued business and look forward to working with you again!
The team is responsive and follows directive always they go above and beyond to accommodate requests
Hi Upenda, Thanks so much for your positive feedback! We're thrilled to hear our team has been responsive and attentive with you. Taking an anticipatory approach with our customers is core to our values, so it’s great to hear that came through in your experience. We value the opportunity to work with you and appreciate your continued partnership.
On time and driver was very helpful
Hi Greg, Thanks so much for your positive review and for your vote of confidence in our service standards! We look forward to assisting you again in the future.
Poor communication. Late pick up. Not happy at all
Thank you for your feedback, Lonnie. I’m sorry to hear that your experience didn’t meet expectations. I reached out to you directly to better understand where we may have missed the mark, and I look forward to learning more about your experience. Your insights are incredibly valuable as we continue working to improve our customer experience. Thank you again for taking the time to share your feedback.
Pretty straight forward and quick. And the pricing is nice as well. Cant beat that.
Hi Rick, Thank you for your great review. We're thrilled to hear you had a positive experience with us! We appreciate your business and hope to have the opportunity to support you in your future projects.
Great service
Hi Terry, Thanks so much for sharing your feedback. It's great to hear that our commitment to reliable, on-time service came through in your experience.
Easy to order, easy return. Great price
Hi Beverly, Thanks so much for your positive review and vote of confidence in our service standards and competitive pricing!
Schedule. On time. Price.
Hi Paul, Thanks for the 5-star review! It's great to hear that our commitment to competitive pricing and reliable, on-time service resonated with your experience.
Sourgum is the best dumpster company in Irvington They work with me excellent arriving in time and olso with price I recommend to use Sourgun
Hi Jose, Thank you so much for sharing such a strong vote of confidence in Sourgum! It's wonderful to know that our commitment to competitive pricing and reliable, on-time service stood out in your experience.
They were very communicative. We got to keep the dumpster 2 weeks, they picked up when they said they would. That part was great. I made the above review prior to finding out they charged me for being 2.5 tons over on weight. My pick up truck holds 2 tons so having a 15 yard container (4 of my pick up trucks volume wise) filled below the line with mostly wood and paper to be be that much over was crazy. They put a weight limit of 1.5 ton (less than what my pick up truck can hold), then give a lower price than competition b/c they make it up on the over weight charge. I feel taken. My bad for not comparing weight limits with other vendors. So they ended up costing more. But the service was good as stated in the beginning. Who knew paper and scraps of wood would weigh that much.
Hi Joanne, Thank you for your feedback—we’re glad to hear you had a positive experience with our communication, flexibility, and pickup. I'm sorry to hear about your frustration around the weight charges. Materials like wood and paper can be heavier than they appear, but we understand how this can feel unexpected. We’ll continue working to make weight limits and pricing clearer upfront to avoid surprises.
Fast and easy service. This was the first time needing this service and they made it easy with no stress.
Hi Herb, Thanks so much for sharing this positive review! We're so glad you had a positive experience with us. Providing on-time and hassle-free service is incredibly important to us, and we're thrilled to know that came through in your experience.
Great service, communication, and timely!!! I would use this company again.
Hi Amado, Thank you so much for your sharing this review. We're thrilled to hear you had a positive experience with us. We look forward to working with you again in the future!
Everything was good just a pain not to have monthly payment option
Hi Julie — thank you for your feedback! We’re so glad to hear that your overall experience was positive. We understand that not having a standard monthly payment option can be inconvenient, and we appreciate you calling that out. We’re always looking for ways to enhance the customer experience, and insights like yours play an important role in shaping those improvements. Thanks again for taking the time to share your thoughts.
Great experience, easy to work
I had a very disappointing experience with this company. Their service was consistently not on time, which caused unnecessary inconvenience. I had already paid the agreed amount, and there should have only been one charge, but they overcharged me and took extra money without proper explanation. On top of that, when I tried to contact them to resolve the issue, they would not answer the phone or return calls. Very unprofessional and frustrating experience. I would advise others to be cautious before using this company.
Hi Jeffrey, Thank you for your candid feedback. I’m sorry to hear that your rental didn’t go as smoothly as expected, and understand how frustrating that must have been. I tried connecting with you by phone and email to discuss your experience in greater detail. We always aim to provide clear communication and and a seamless process, and I'd love to better understand from you where we fell short. We welcome the opportunity to connect directly and make this right. Please feel free to get in touch at your convenience.
Very reliable communication and will get you a great and competitive price. Very happy to have found them,
Hi Dan — thank you so much for taking the time to share your positive experience! Reliable communication and competitive pricing are things we take a lot of pride in, so it means a lot to see that reflected in your feedback.
63 reviews matching