SPELAB (www.spelabautoparts.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-12.
What people say
D
Dan · 1 review · Experienced 2026-06-23 ·
★★★★★
Full down pipe back exhaust kit
I ordered a full down pipe back exhaust kit, shipping was fast and everything went together great. I appreciate the quick response when I reached out with a few questions! I’ll definitely be buying more stuff!
Reply from SPELAB2026-07-02
Hello Dan,
Thank you for your feedback!
We are delighted to hear that you are satisfied with the product quality and price.
We also appreciate your recognition of our service!
Have a good day.
Best regards,
spelabautopart Customer Support Team
[email protected]
Very good quality parts easy to install,do wish instructions came with and maybe a sticker but beside that great product.
Reply from SPELAB2026-07-02
Hello Austin Martz,
Thank you for your feedback!
We are delighted to hear that you are satisfied with the quality of the product.
Regarding the issues you mentioned concerning the instruction manual and stickers, we will pass this feedback on to the relevant department for improvement.
Thank you for your suggestions.
Have a good day.
Best regards,
spelabautopart Customer Support Team
[email protected]
K
Katlin · 1 review · Experienced 2026-06-24 ·
★★★★★
Fast shipping and easy installation
Fast shipping and easy installation. Was very straightforward for my brother and I.
Reply from SPELAB2026-07-02
Hello Katlin,
Thank you for your feedback!
We are delighted to hear that you are satisfied with the shipping and the easy installation.
Have a good day!
Best regards,
spelabautoparts Customer Support Team
[email protected]
L
L. Darby Bryant · 2 reviews · Experienced 2026-06-25 ·
★★★★★
I can’t get in touch with you by phone
Perfect wish I’d done it sooner
Reply from SPELAB2026-07-02
Hello L. Darby Bryant,
Thank you for your feedback!
We have verified that you need to return the item due to an incorrect purchase. A colleague from the relevant department has already sent you the return instructions via email; please check your inbox and reply to that message.
Have a wonderful day!
Best regards,
spelabautoparts Customer Support Team
[email protected]
B
Brad Cole · 1 review · Experienced 2026-06-08 ·
★★★★★
Nice results
Delivery was fast, product arrived flawless, very simple install, price vs quality is better than anyone in the industry. Thank you.
Reply from SPELAB2026-07-02
Hello Brad Cole,
Thank you for your feedback!
We are delighted to hear that you are satisfied with the shipping and the easy installation.
Have a good day!
Best regards,
spelabautoparts Customer Support Team
[email protected]
B
Blake Noack · 1 review · Experienced 2026-06-04 ·
★★★★★
Ordered over $4500 worth of parts
Ordered over $4500 worth of parts, they will send you tracking info and it isn’t for the correct parts. I have 6 items missing and when I email them it takes 2-3 days and they say the order is split. No communication, parts don’t come in when they say it’s delivered.
If I could redo this I would pay more from a different company to get all my stuff within a timely manner. I have waited 3 weeks for simple stuff that was never shipped for some unknown reason.
Reply from SPELAB2026-07-02
Dear Customer,
We sincerely regret the issue you encountered and apologize for any inconvenience this has caused.
We are continuing to track your shipment and will relay your feedback to the relevant department to help improve the completeness of our shipping notifications.
Thank you for sharing your candid feedback; it motivates us to provide even better service to every customer in the future.
Best regards,
Scarlett
spelabautoparts Customer Support Team
[email protected]
C
Ciara · 1 review · Experienced 2026-06-27 ·
★★★★★
The tuner took out my pcu unit on my…
The tuner took out my pcu unit on my ford. I dont recommend using this company!
Reply from SPELAB2026-07-02
Dear Customer,
We sincerely regret the issue you have encountered and apologize for any inconvenience this has caused.
We remain committed to resolving this matter for you.
Please provide your order number and email address so that we can promptly address the situation and ensure a smooth, hassle-free resolution.
Thank you for sharing your candid feedback; it motivates us to provide even better service to every customer in the future.
Best regards,
Scarlett
spelabautoparts Customer Support Team
[email protected]
It was great wish I would have known of SPELAB
Earlier I would have saved money
Reply from SPELAB2026-07-02
Hello Porfirio Rovira,
Thank you for your feedback!
We are delighted to hear that you are satisfied with the quality of the product.
Have a good day!
Best regards,
spelabautopart Customer Support Team
[email protected]
Everything was there everything fit well and worked as it should
Reply from SPELAB2026-07-02
Hello Joshua Meshell,
Thank you for your feedback!
We are delighted to hear that you are satisfied with the product.
Have a good day.
Best regards,
spelabautopart Customer Support Team
[email protected]
D
David Postell · 2 reviews · Experienced 2026-06-16 ·
★★★★★
Quality part for a great price
Quality part for a great price. Fast shipping except for fedx delivery to the wrong address 2 times. Neighbor a street over made the delivery.
Reply from SPELAB2026-06-24
Hello David,
Thank you for your feedback!
We're thrilled that you were satisfied with the quality and pricing.
We also appreciate the heads-up about the FedEx delivery errors. While we can't control courier mistakes once they're in transit, we take this seriously and will escalate it to our shipping team.
In the future, if you see any delivery issues, please contact us immediately—we'll personally track your package and do everything we can to resolve it quickly.
Thanks again for your patience and support!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
SPELAB rear differential cover is an excellent quality upgrade to my 2014 F150 XLT!
Reply from SPELAB2026-06-24
Hello GARRETT,
Thank you so much for the awesome review!
We're thrilled to hear that the SPELAB rear differential cover was an excellent quality upgrade for your car.
It means a lot to us that you chose our product for your truck—enjoy the upgrade and happy driving!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
j
jay · 1 review · Experienced 2026-06-04 ·
★★★★★
terrible customer service the ordered…
terrible customer service the ordered two delete kits both the tuners were defective exhaust was damaged. nothing but problems would never order from them. do your homework and go anywhere else but here do your self the favor. the mini max tuner is complete junk.
Reply from SPELAB2026-06-23
Dear Customer,
We were deeply concerned to read your feedback regarding that problematic order. It is clear that the shipment included two defective "delete kits," a damaged exhaust pipe, and a malfunctioning Mini Maxx tuner, all compounded by an unsatisfactory customer service experience. We offer our sincerest apologies for the significant inconvenience and disappointment this has caused you.
No customer should ever receive products that are defective right out of the box; we are currently conducting an internal review of our quality control and customer service procedures to fully address these issues.
While we do not expect you to shop with us again after such a poor experience, we still wish to take responsibility for the defective products you received.
Please provide your order number and email address so we can promptly handle this matter and ensure a smooth, hassle-free resolution.
Thank you for sharing your honest feedback; it motivates us to provide better service to every customer in the future.
Best Regards,
Scarlett
spelabautopart Customer Support
[email protected]
D
David Armitage · 1 review · Experienced 2026-06-21 ·
★★★★★
Took over a week to get all the parts
Took over a week to get all the parts, cut up videos on how to, suck. If I wasnt a mechanic Id have real trouble trying to figure out all this.
Reply from SPELAB2026-06-24
Hello David,
We apologize for the delayed shipping and the poor quality of our installation videos.
We completely agree that they should be easier to follow for non-mechanics, and we're currently updating them to be more detailed and user-friendly.
If you need any installation assistance, please reach out to our support team—we'd be happy to help personally.
Thank you for your feedback—it helps us improve.
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
M
Mike H · 1 review · Experienced 2026-06-16 ·
★★★★★
Shipping was Fast
Shipping was Fast
Install was easy and product was good quality
Reply from SPELAB2026-06-24
Hello Mike,
Thank you so much for your kind review!
We're thrilled to hear that you were pleased with the fast shipping, easy installation, and the quality of the product.
Your satisfaction means a lot to us, and we hope to serve you again in the future!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
T
Tyler Roden · 1 review · Experienced 2026-06-13 ·
★★★★★
So far so good!
Exhaust came with everything I ordered, bolted up pretty easily all has been well so far.
Initially the EGR kit only came with the two block off plates. Sent them a email and they sent out a complete kit, told me I didn’t need to send it back
As of today they have earned my business but we will see how everything holds up long term
Reply from SPELAB2026-06-24
Hello Tyler,
Thank you for your review!
We're pleased that your exhaust system arrived complete and installed without any issues.
We also want to thank you for your patience with the EGR kit—we're glad we could promptly send the full kit and make it right.
If you ever run into any issues down the road, please know that our support team is just an email away.
We appreciate your business and hope to earn your continued trust!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
W
William · 3 reviews · Experienced 2026-06-04 ·
★★★★★
Good Product and Customer Service; Needs Instructions
I wanted to get ahead of the known Coldside intercooler pipe weakness on my 2012 F-350 PowerStroke and saw an excellent deal on the combined Hot/Cold side pipes on SPELabs. The two sides arrived taped together as one package, all good thus far.
Neither box contained any parts breakdowns or installation instructions or tips, but how hard could it be? Consulting the usual suspects on YouTube, I realized that not all factory installs were the same. My OEM did not have a temperature sensor along the top, outer bend of the curved metal tube. Mine instead was located on the lower section on the similar plastic pipe, but offset by 35 degrees for clearance. After trial and error, I reversed the pipe to bring the temperature sensor to the top and fitted everything together correctly.
Satisfied, I moved on to replacing the Hotside pipe but found the metal pipe off the turbo side to be too long for my vehicle. With it in place, there was no clearance to fit the longer pipe between there and the intercooler inlet.
After sending several pictures and explanations of the problem, SPELabs technical support asked for pictures of the hotside parts to ensure undamaged for resale. As I only dry-fitted parts to determine incompatibility, I was able to wipe everything down, repackage in original wrapping and box and sent them pictures of all. Whereupon the gave me an RM number and I USPS shipped that part back.
The only other note I have is that the outlet of the turbo side requires a sealing ring that other vendors supplied that was not included with the SPELabs assembly. Their online pictures do not show or mention this part. During the installation I must have misplaced mine such that the truck started showing a P0299 DTC, Low turbo boost. The Ford dealer wants $92 at desk, $56 online but you can find for less through other Ford dealers or eBay.
Overall, both parts assemblies are well manufactured and appear durable, taking the worry of losing boost and operability due to coldside pipe failure. All of my emails were responded to within 24 hours and advice was reasonable given disparities between the same motor/model year, which I suspect is due to supply chain issues, parts substitutions on end of year parts changes. Don't believe me? Check out the CCV history for this 6.7L Diesel and you'll understand parts improvements is a continuous process.
Reply from SPELAB2026-06-24
Hello William,
Thank you for your detailed and honest review!
We're glad you're happy with the quality of our pipes and our responsive support team.
We appreciate the feedback on installation instructions and the turbo sealing ring—we'll take that into consideration for future improvements.
Sorry for the fitment confusion, but we're glad our team could help with the return.
Thanks for choosing SPELAB!
Best Regards,
Mina
spelabautopart Customer Support
[email protected]
W
WILL · 1 review · Experienced 2026-06-09 ·
★★★★★
STAY AWAY!
Absolutely no customer service whatsoever. They don't stand behind their return policy. They will ignore email after email. When you call to ask about starting a return they tell you that they will have a supervisor call you, but the supervisor never calls. I paid for a complete tune and delete kit for powerstroke. Got all the parts but never received the tune. Cheap Chinese garbage.
Reply from SPELAB2026-06-18
Dear Customer,
We are very sorry to hear about this.
Could you please provide your email address or order number here so that we can verify the situation?
We look forward to hearing from you.
Best Regards,
Scarlett
spelabautopart Customer Support
[email protected]
R
Ron Flake · 1 review · Experienced 2026-06-13 ·
★★★★★
Great kit
The kit arrived 4 days after the order complete, in good shape and with excellent instructions. Installation was straightforward except that there wasn’t enough clearance so little clearance under my car (64 Vette) that I had to extend the outlet to just in front of the back axle. It works as advertised and looks and sounds great!
Reply from SPELAB2026-06-18
Dear Customer,
Thanks a ton for sharing your install experience with your 64 Vette!
So happy the package arrived fast undamaged with easy-to-follow instructions.
Tight ground clearance on old-school Corvettes can be tricky, we’re glad you sorted out the outlet extension smoothly.
Love that you’re satisfied with its performance, appearance and exhaust sound!
Best Regards,
Scarlett
spelabautopart Customer Support
[email protected]
Have used SPELABs for both my personal vehicles and for customer vehicles and have never been disappointed. Easy, fast and quality for the price.
Reply from SPELAB2026-06-18
Dear Customer,
Thanks for this wonderful review!
Glad our products perform perfectly on your personal and customer vehicles.
We’re proud to offer easy, high-quality parts at reasonable prices and appreciate your continuous trust in SPELAB!
Best Regards,
Scarlett
spelabautopart Customer Support
[email protected]
g
gearhead gooroo Walter · 1 review · Experienced 2026-06-13 ·
★★★★★
Great down pipe
I purchased the spelab down pipe for my 05 Duramax and wow what a difference it made for me. This down pipe decreased my Egt's by almost 500 degrees when under heavy load as well as my turbo will spool quicker for almost instant power that was not present before. I totally recommend this down pipe for Duramax.
Reply from SPELAB2026-06-18
Dear Customer,
Thanks a lot for sharing your great results with our Duramax downpipe!
Seeing a huge EGT drop and way snappier turbo spool is what we aim for every build.
We’re stoked you’re satisfied and happy you’d recommend our SPELAB pipe to other 05 Duramax owners!
Best Regards,
Scarlett
spelabautopart Customer Support
[email protected]