starbike.com (www.starbike.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 38 of them were added in the last 12 months. Last updated 2026-08-11.
I bought sulry sunrise handlebars for my Kona Unit. Great handlebars in a good price. Fast shipping without any problem.
Thank you very much for your review. We appreciate your feedback. Your Starbike Support Team
The entire purchase was transparent and fast. The store's communication was clear and complete. The shipping and tracking of the shipment was also fine. Thank you
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Ordered a Paul Klamper disc brake from Starbike in Germany. The process seemed flawless, and delivery time was quick considering it came from Germany to the UK. They were very clear about the details of importing goods to the UK, so there were no surprises. Product was excellent, and the description was detailed enough to make sure I bought the right variant. All round excellent, would use again. Recommend.
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Very helpful customer service through an international SON dynamo hub warranty claim. Would definitely shop with them again.
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very serious shop, great communication, great prices! a shame that the french shipping partner is la poste, worst company ever, full of lazy and inept employees
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Super price and quick delivery to Ireland for a wheelset
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I purchased a Rockshox rear shock for my son’s mountain bike. It was cheaper than buying in the UK. Delivery time was 4 days and I managed to get it before Christmas which was great. Unfortunately the import VAT, customs duty and handling fee (£94.93) bumped the overall cost up significantly so I would recommend calculating this before buying from outside the EU. However, I would definitely buy from Starbike again particularly if you’re searching for that hard to find component that isn’t available in your country.
Thank you very much for your positive review. We appreciate your feedback. If you need assistance with calculating the VAT you can always reach out to our customer support at [email protected]. Your Starbike Support Team
Fast delivery, best price, transparent process. All perfect!
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Great overall experience shopping with this company however one downside is i had to pay fees when I wasnt told I had to pay.
Thank you very much for your review. We appreciate your feedback. We are very sorry if there has been an error on our side, and we will gladly look into itto resolve this issue in the future. For this, please send an email to [email protected] with your order reference or invoice number and describe your case in detail. Your Starbike Support Team
Delivery a bit long but the process was totally smoothtand the product well received
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Great price, quickly delivered to Switzerland and well packed. Trustworthy shop.
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Star bike is an excellent choice for online ordering of bike parts to the US. I have ordered from them many times, the latest was a new set of Campagnolo disc wheels for my new road bike. The wheels came in perfect condition within about a week of ordering. I like the small gummy bear pack stapled to the receipt as a nice touch!
Thank you very much for your positive review. We appreciate your feedback and are glad that you like dour gummies :) Your Starbike Support Team
Prompt despatch, great price. item in stock when couldn't source in the uk. Communication great
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Excellent products, fair prices, and outstanding service 5 stars
Thank you very much for your review. We appreciate your feedback and are glad that you liked our service. Your Starbike Support Team
Thank you very much for your review. We appreciate your feedback. Your Starbike Support Team
I’m impressed by their excellent service. The team was very responsive, professional, and made the whole process smooth.
Thank you very much for your positive review. We appreciate your feedback. Your Starbike Support Team
Always have stuff in Stock which then is send within given time frame. Never deliver on time or cancel order
Thank you for your feedback. We would like to apologize for your experience with us. We will be happy to look at your case in detail and try to give you a quick and satisfying solution. Please send an email to [email protected] with your order reference or invoice number and describe your case in detail. Your Starbike Support Team
The Starbike team offer excellent customer service. There was a couple of issues with the forks I purchased and they addressed these very promptly and got it sorted. Would highly recommend
Thank you very much for your positive review. We appreciate your feedback and are glad that you liked our service. Your Starbike Support Team
The support team, especially Lukas, was very helpful in helping me select proper model of Rohloff speedhub for my need with quick response and follow up. The checkout process is also easy with good tracking of the shipment. The goods were received in good condition despite having been inspected by customs both in Germany and in Thailand. However, the process is quite long which had extended the transit time by more than a week.
Thank you very much for your positive review. We really appreciate your feedback. Sometimes international shipping can take a little longer, especially for bulky or heavy parcels. We hope you can understand this. Your Starbike Support Team
Despite this, there were hiccups with one of the order items, which lengthened the wait. The product did arrive eventually. DHL was becoming increasingly slower for overseas shipping.
Thank you very much for your review. We appreciate your feedback. We already know about the issues and are looking into fixes. If there are too long delays in the future, do not hesitate to contact us. Then we can look into the individual case. Your Starbike Support Team
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