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starbike.com

100 reviews

4.8100 reviews
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About starbike.com

Data updated
Website
www.starbike.com
Category
Sports
Location
United States
Status
Unclaimed
Last 12 months
38 reviews
Replies to negative
100% (3/3)
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Is starbike.com legit?

starbike.com (www.starbike.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 38 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

C
Chris · 1 review · Experienced 2025-01-09 ·

Great experience, would buy again.

I ordered a wheelset and endcaps through Starbike from the U.S. My experience was great. Everything was packaged carefully and tracked well. The only downside is I made a mistake with the endcaps that I ordered, but I will likely just eat that cost due to the cost and practicality of shipping or buying new ones. I recommend triple checking part numbers the best you can, as it was confusing as to which part was correct based on the website. I've ordered the part directly from the manufacturer to minimize the shipping/cost/logistics.

Reply from starbike.com2025-02-10

Thank you very much for your review. We really appreciate your feedback. If you have any questions on products or parts numbers, feel free to reach out to [email protected] and we will happily try to answer your questions. Your Starbike Support Team

s
steven · 27 reviews · Experienced 2025-01-27 ·

excellent service

excellent service. competitive prices.

Reply from starbike.com2025-02-10

Thank you very much for your review. We appreciate your feedback. Your Starbike Support Team

T
Thomas Goodman · 2 reviews · Experienced 2024-12-18 ·

I bought some Deda Alanera RS…

I bought some Deda Alanera RS handlebars. This was my second purchase. The prices are hard to beat. The shipping was overseas from Germany to USPS. Tracking updates were great. Shipping took a little longer due to the Christmas season, but the bars arrived safely. I will definitely consider Starbike for future purchases and can recommend them highly.

Reply from starbike.com2025-01-08

Thank you very much for your review. We appreciate your feedback and are glad that you liked our service! Your Starbike Support Team

K
Kiem · 1 review · Experienced 2024-12-31 ·

Highly recommend Starbike!

Starbike is great place to purchase bike accessories. I bought the TRP EVO DH-R brakes at the very best deal compared to all other places. I was a bit worried ordering anything from overseas. The communication is great. Lukas is very responsive and kept me update on shipment status. This is a trusty company and I highly recommend. I went back and purchased another set of TRPs for my other bike.

Reply from starbike.com2025-01-08

Thank you very much for your positive review, we really appreciate it. We give our best to deliver the best possible support and shipment! Your Starbike Support Team

B
Bmstar77 · 11 reviews · Experienced 2024-12-20 ·

The delivery to Australia takes a…

The delivery to Australia takes a little longer but that's not a problem for me, especially when you can track the items. Products are well-priced and, importantly, well packaged! Also, some high cost items (like wheels etc) mean I have to pay a local tax. DHL contacts me about this when my order arrives into Australia and it's all run very smoothly. I'll definitely keep using Starbike.

Reply from starbike.com2025-01-08

Thank you very much for your review. We appreciate your feedback and are glad that you liked our service. Your Starbike Support Team

K
Keke · 1 review · Experienced 2024-12-16 ·

Quick shipping to USA. Thanks!

TA Specialities chainring arrived as described. Shipping to California, USA, was quick! Thank you!

Reply from starbike.com2024-12-23

Thank you very much for your review. We appreciate your feedback. Your Starbike Support Team

E
Ellie Michelle · 3 reviews · Experienced 2024-12-16 ·

Awful service

Awful service. Extremely rude. Brought a bike in to get the tire pumped up and wanted to ask a simple question and his response was “ don’t even bother asking if you’ve bought the bike cheap offline and not in my store otherwise I will be charging £30 for me to look at it” all I wanted was to see if I had put the brake on the right way. Will never use this shop again and certainly will not recommend it to anyone Awful rude service

Reply from starbike.com2024-12-17

Hello, thank you for your review. Unfortunately we believe that this review isn't meant for us, since we don't have any local shop with a service point or similar. We're starbike.com, an online bicycle parts retailer. Best Regards, starbike.com

A
Anty Boyd · 1 review · Experienced 2024-12-05 ·

Cross Continent Purchase, Fast Shipping

Just want to leave my review for Starbike.com. I was skeptical from reading bad reviews. However, my actual purchase said different. Here is the actual timeline: Nov 22 which is Friday made a purchase . Since they don't ship on weekends and website said it take 1-3 business days to ship so the order was shipped on Wed Nov 27. Nov 29 shipped out of Germany. On Dec 2nd arrived in Shanghai, China. On Nov 4th got notify ready for pick up. Nov 5 go to post office and process take the package home. To be honest, the shipping is very fast consider it being shipped across Continent. The price included shipping and tax is cheaper than buying it domestically. The package is intact but I was expecting a thicker cardboard box considering international shipping. Overall, very satisfied with the purchase and speed of shipping.

Reply from starbike.com2024-12-06

Thank you very much for your review. We are glad that you liked our service, we do a a lot to deliver as fast as possible. Your Starbike Support Team

G
Guilherme Vasconcelos · 6 reviews · Experienced 2024-10-21 ·

Campagnolo wrls

Campagnolo wrls Excellent delivery time. Top post sale service. Fully recommended shop.

Reply from starbike.com2024-12-01

Thank you very much for your positive review. We appreciate your feedback. Your Starbike Support Team

D
Denis Strelar · 2 reviews · Experienced 2024-11-01 ·

Everything was fine

Reply from starbike.com2024-11-13

Thank you very much for your review. We appreciate your feedback. Your Starbike Support Team

S
Stan Podobnik · 1 review · Experienced 2024-11-01 ·

Good prompt delivery and excellent…

Good prompt delivery and excellent communication from the start of my purchase

Reply from starbike.com2024-11-01

Vielen Dank für Ihre Bewertung. Wir schätzen Ihr Feedback sehr. Ihr Starbike Support Team

J
John M. · 66 reviews · Experienced 2024-10-30 ·

Good price, quick delivery

Good price, quick delivery. If you're ordering from the UK, beware of HMRC overcharging you for Customs Duty. I was overcharged ~£80 for a chainset, and I will now have to claim it back from HMRC. No criticism of Starbike though, who classified the item correctly (Commodity Code). Even with the Customs Duty, the item was cheaper than I could get it anywhere in the UK.

Reply from starbike.com2024-10-30

Thank you very much for your review. We appreciate your feedback. For future reference please let us know before ordering to the UK, so we can have a look into the customs charges. You can also use the Tariff Calculator from the UK government to get an eastimate for the charges: https://www.gov.uk/trade-tariff. Your Starbike Support Team

M
Marcus Looft · 5 reviews · Experienced 2024-10-24 ·

I made a mistake chosing the wrong item…

I made a mistake chosing the wrong item and had to order another one. Not only was my wrong order quickly cleared and my money returned but also the correct item was delivered on the day. This was a fantastic experience. Great service!

Reply from starbike.com2024-10-30

Thank you very much for your review. We try to deliver the items as fast as possible and are glad that you appreciate our service. Your Starbike Support Team

T
Tony in provence · 11 reviews · Experienced 2024-09-16 ·

Roues Mavic Ksyrium SL

J'ai commandé des roues Mavic Ksyrium SL chez Starbike. Les roues sont comme prévu de Mavic, de bonne qualité à un prix raisonnable. La commande a été émise rapidement de l'Allemagne vers la France. Une fois arrivé en France, le courrier était La Poste (Colissimo), ce qui est une organisation désastreuse. La livraison a fini par être retardée suite à l'incompétence de Colissimo. Si Starbike ne pouvait pas utiliser La Poste (Colissimo.) cela serait apprécié. Ordered Mavic Ksyrium SL wheels from Starbike. Wheels are as expected from Mavic, good quality at a reasonable price. Order was issued promptly from Germany to France. Once it arrived in France the courier was La Poste (Colissimo) which is a disaster of an organisation. The delivery ended up being delayed due to Colissimo's incompetence. If Starbike could not use La Poste (Colissimo.) it would be appreciated.

Reply from starbike.com2024-10-02

Merci beaucoup pour votre avis, nous apprécions votre retour. Nous examinerons les améliorations possibles suite à vos suggestions. Votre équipe de support Starbike

D
Daniel Coote · 27 reviews · Experienced 2024-09-18 ·

UK Order over £135 - ⚠️ DONT !

If you order is over 135 pounds and you are ordering from the UK don't order through Starbike. What looked like a promising saving on the component turned into a £71.98 custom charge agony..... and it would have been 30/40 quid cheaper overall just getting it from a UK supplier Orders under this value in GBP MAY be ok aka may avoid custom charge's Delivery time was 1.5 weeks which is fine. Part is great. Just the ⏫️ You've been warned

Reply from starbike.com2024-09-26

Thank you very much for your review. This helps us to improve our service in the future. For future reference please send an email to [email protected] with your order reference or invoice number and we will look into avoiding this problem. Your Starbike Support Team

T
Teresa Tinsley · 1 review · Experienced 2024-09-14 ·

Excellent company shipped my whiskey…

Excellent company shipped my whiskey for to US tracking was spot on and amazingly quick delivery. Highly recommend this shop. Thank you

Reply from starbike.com2024-09-26

Thank you very much for your review. We appreciate your feedback. Your Starbike Support Team

W
Wilhelm Steindl · 1 review · Experienced 2024-09-06 ·

Top business

Top business, my recommendation!

Reply from starbike.com2024-09-26

Thank you very much for your review. We appreciate your feedback. Your Starbike Support Team

J
Johnathon Wilson · 7 reviews · Experienced 2024-09-13 ·

Ordered a rockshox super deluxe…

Ordered a rockshox super deluxe ultimate. I am extremely happy with the service and parts that I have received and at a great price including the customs charges. Thank you to all the team at Starbike.

Reply from starbike.com2024-09-26

Thank you very much for your review. We appreciate your feedback. Your Starbike Support Team

N
Ned Costello · 2 reviews · Experienced 2024-08-30 ·

Great shop

Great shop - excellent selection and fair prices. Repeat customer and service is always great.

Reply from starbike.com2024-09-26

Thank you very much for your review. We appreciate your feedback. Your Starbike Support Team

S
Steven · 8 reviews · Experienced 2024-09-02 ·

Love Starbike

Love Starbike. High end products. Super service - including to the UK. Thanks

Reply from starbike.com2024-09-26

Thank you very much for your review. We appreciate your feedback. Your Starbike Support Team