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Hobbies & Crafts

Stone Mania

60 reviews

4.960 reviews
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About Stone Mania

Data updated
Website
www.stonemania.co.uk
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
100% (1/1)
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Is Stone Mania legit?

Stone Mania (www.stonemania.co.uk) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

R
Rev.Mark Petitt · 2 reviews · Experienced 2023-01-27 ·

HIGHLY RECOMMEND!

Bought some copper from StoneMania. Their communication is excellent!! I was impressed by the honesty and integrity shown - they were able to post my order at a cheaper option and instead of pocketing the extra cash they refunded me the money saved. I would highly recommend Lawrence and the team!!

Reply from Stone Mania2023-02-07

Thanks for taking the time to leave us a review Mark. I hope the bracelet is looking good. With best wishes, Laurence

C
Candle Lion · 19 reviews · Verified · Experienced 2022-11-10 ·

A real gem

Stone Mania is a real gem amongst crystal sellers. The owner of the business always provides stellar customer service and the website is full of scientific and accurate information on the subject of rocks and crystals. Make sure you give them a follow on social media.

Reply from Stone Mania2023-01-24

Thanks Aggie for your kind words. It's greatly appreciated. Your new candles are beautiful. It's clear you've put in a considerable amount of work. Best wishes, Laurence

C
Christine Kelly · 3 reviews · Verified · Experienced 2022-12-28 ·

Excellent personal service and speedy…

Excellent personal service and speedy delivery. I'm delighted with my purchases!!

Reply from Stone Mania2022-12-28

Hi Christine, thank you for taking the time to leave us a review. I'm so pleased to hear you were happy with the pieces you purchased. It's great to know that we're meeting the needs and expectations of our customers. Best wishes, Laurence

e
elaine chamberlain · 7 reviews · Verified · Experienced 2022-09-26 ·

Don't hesitate to buy

Customer service is Excellent...I was contacted regarding my order to make it cheaper for me. The stones are lovely..a very personal touch Thankyou Laurence

Reply from Stone Mania2022-10-03

Hi Elaine, I'm so pleased you liked the stones. Thank you for taking the time to leave a review, it's really appreciated. If you need us again we're always here. Feel free to get in touch at any time. Best wishes, Laurence

J
Jackie Margarson · 2 reviews · Verified · Experienced 2022-09-14 ·

Happy crystal customer

My crystals arrived the next day - sent by first class mail, although I hadn't paid for that! They are lovely, very good quality, and with little bags. My only niggle is the amount of packaging material - they aren't that delicate!

Reply from Stone Mania2022-09-27

Hi Jackie, Thank you for taking the time to leave us a review. I'm pleased to hear you were happy with the service and with your crystals. We try not to use more packaging than necessary but have had stones break in the past when a parcel hasn't been handled carefully. As a result we do tend to be a little more cautious We re-use as much packaging as possible for padding purposes and only use recycled materials which can in turn be recycled. We will absolutely take onboard your comment and will try to use less padding where possible. Thank you once again for shopping online with Stone Mania and for taking the time to leave us a review. Warm regards, Laurence

k
katherine · 31 reviews · Verified ·

Good crystals happy customer

First time in using this company and couldn't be happier.lots of correspondence and my crystals were lovely

Reply from Stone Mania2022-06-21

Hi Katherine, Thank you for taking the time to leave us a review. I'm so happy to hear you were pleased with the service and even more importantly with your crystals. With best wishes, Laurence

c
customer · 3 reviews · Verified ·

I am delighted with my pendant

I am delighted with my pendant. It is perfect

Reply from Stone Mania2022-04-05

I'm so pleased to hear you're happy with your pendant. I'm just sorry it took so long to reach you in Canada. Royal Mail is usually very reliable. Enjoy wearing it and thank you for taking the time to leave us a review. Regards, Laurence

c
customer · 3 reviews · Verified ·

Fast excellent service

Fast excellent service. Ordered on the afternoon, arrived by 8.30 next day.

Reply from Stone Mania2022-02-26

Thank you for taking the time to leave us review. I'm glad you were happy with the service and also your purchase. With kind regards, Laurence

M
Mr James Brown · 17 reviews · Verified ·

Great value

Great value. Prompt delivery. Excellent

Reply from Stone Mania2022-02-10

Thank you Mr Brown for taking the time to leave a review. I'm very happy to hear you're pleased with your purchase and the service you received. Best wishes, Laurence

S
Sue · 2 reviews · Verified ·

Beautiful pendant and excellent customer support

Beautiful pendant. Excellent, prompt and reassuring customer support.

Reply from Stone Mania2022-02-06

Thank you for taking the time to leave us a review Sue. It's rare for deliveries with Royal Mail to be delayed but it does happen occasionally. I'm very pleased to hear your pendant arrived albeit later than it should have. Enjoy wearing it. Best wishes, Laurence

L
Lee · 4 reviews · Verified ·

Excellent customer service

Reply from Stone Mania2022-01-05

Thank you for your comment Lee. I’m pleased you were happy with the service you received. With kind regards, Laurence

P
Paula · 3 reviews · Verified ·

Great customer services and…

Great customer services and communication and be back for more stuff shortly.

Reply from Stone Mania2022-01-05

Thank you for the feedback Paula. I'm glad you were pleased with the service and your purchase. I look forward to being able to help you again whenever you're ready. Best wishes, Laurence

P
Pheona Thomas · 2 reviews · Verified ·

Amethyst stone

Great service and gorgeous product. Thank you.

Reply from Stone Mania2021-12-17

Thanks for leaving us a review Pheona. I’m so pleased you liked your purchase, it’s an amazing piece of amethyst. I was sad to see it go! Try to keep it away from direct sunlight to preserve the colour of the crystals. Best wishes, Laurence

Y
Yvonne Fisher · 15 reviews · Verified ·

Gorgeous stones & great service

I have bought two beautiful items from Stone Mania. I am very happy with the service provided, the customer service and emails from Laurence. I will be a regular customer. Thank you so much 🙏🏼. I also like to support British companies. 10/10 🌟🌟🌟🌟🌟

Reply from Stone Mania2021-12-10

Thank you for your lovely review Yvonne. I'm so pleased you're happy with your purchases and the service you received. And thank you as well for supporting a small business and British company. With warm regards, Laurence

A
Anthony Porter · 5 reviews ·

Great customer service

Super business and first class service from Laurence. Not only did he save me money on my postage he added a lovely little soft bag to put the nuggets I ordered in. Everything is well packaged and superbly presented. I wish every business gave service like Stone Mania.

Reply from Stone Mania2021-12-09

Hi Anthony, Thanks for taking the time to leave us a review. I’m very happy to hear you were pleased with your order and the standard of service. Sending you our best wishes for the holiday season. With warm regards, Laurence

E
EILEEN BLUCK · 2 reviews · Verified ·

Lovely stones and excellent ser ice

Reply from Stone Mania2021-10-25

Thank you Eileen for taking the time to leave a review for Stone Mania. I'm pleased you were happy with the service and with the stones. Best wishes, Laurence

J
Joanna · 65 reviews ·

Great product. Great service.

Beautiful clear quartz with delicate fluorescent colours on the inside. Promptly despatched and very carefully packed. Great customer service. Thank you Laurence. Ania 🙏

Reply from Stone Mania2021-09-30

Thank you Ania for taking the time to leave us a review. I'm very happy to hear you were happy with the service and your purchase. Best wishes, Laurence

j
judy · 7 reviews · Verified ·

Speedy delivery and beautiful stone.

Speedy delivery and beautiful stone. Will be ordering again in the future

Reply from Stone Mania2021-09-19

Hi Judy, Many thanks for taking the time to leave us a review. I'm glad you and Alexander liked the stone. Shana tova. Regards, Laurence

M
Ms sheila quinn · 16 reviews ·

Excellent customer service

Excellent customer service and quick dispatch. Seller provides excellent description of items for sale and I was impressed by the beauty and fair price of the gemstone pendant I bought. Highly recommended and this will be my first port of call for my next purchase of gemstones.

Reply from Stone Mania2021-09-10

Hi Ms Q, Thank you for taking the time to leave us a review. Feedback from customers is always greatly appreciated. Enjoy wearing your lovely piece of amethyst and we look forward to being of service to you again at some point in the future. Best wishes, Laurence

A
Anna · 12 reviews ·

Very pleased with the purchase and service

I was looking for a lapis lazuri cabochon for my mum's 85th birthday present for a long time and could not find the quality-price balance anywhere until I accidentally stumbled across StoneMania. The pictures are very clear and large enough to see the stone and when mine arrived I could see that they were a true representation of the colour and pattern. The customer service is exemplary, I was notified of the item dispatch through Watssap and email and the item arrived safely packed. It took a bit longer that your usual amazon-prime-type delivery, but I was happy to wait, as I felt my custom is important to them and my order is looked after. I will definitely check them in the future for more beautiful stones!

Reply from Stone Mania2021-07-09

Thank you so much for your review Anna. I’m very pleased to hear you were happy with the stone you purchased and the service you received from us. I hope your mum had a wonderful birthday. With kind regards, Laurence