About StrongVPN
Data updated- Website
- www.strongvpn.com
- Category
- Electronics & Technology
- Location
- United States · Los Angeles
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 88% (7/8)
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Is StrongVPN legit?
StrongVPN (www.strongvpn.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 88% of negative reviews; 65 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
It was great when I was living in…
It was great when I was living in Germany. I could switch to USA and all my internet searches and websites would be in English
Great service at a reasonable price
I have been a subscriber to StrongVPN for quite a while. Customer Service on the rare occasions that I needed to contact them, has been exceptional. The service has met all of my needs. I would highly recommend them.
Support is really good.
Support is really good.. Reliable and quick.. Product is solid.. and does what it advertised.. And the price is awesome..
Woks really well and their customer…
Woks really well and their customer service is excellent.
Lately it is working seamlessly
I am a strong believer in strongVPN…
I am a strong believer in strongVPN services as a user of their products for well over a decade. I’ve traveled the world and have used their connections with known security when needed, and I can’t speak highly enough of this company.
Poor technical support
Since the connection problem occured, they cannot solve the problem for a week time. It is very much annoying the customer. Hopefully, it could be solved in the comming week.
When Strong VPN wanted to nearly double…
After posting the review below, I was contacted by Strong VPN. The gentleman who called was very courteous. He explained that I had inadvertently created 2 accounts with different email addresses. He resolved the issue in a matter of minutes. My loyalty to Strong VPN has been restored. Only 4 stars because of the lack of response initially. Original review: When Strong VPN wanted to nearly double my annual subscription price, I decided to cancel and find another, less expensive provider. It was difficult to find the phone number and when I called, no one was available. I left message was never returned. I could not find a way to cancel on line, so I deleted my credit card information. I have an open ticket about this problem but they still are sending me overdue notices. I use Strong VPN for over 10 years but they have really gone down hill.
Reply from StrongVPN2025-04-29
It sounds frustrating to deal with unexpected price increases and difficulty canceling your service, especially after being a loyal customer for over ten years. We sincerely apologize that you've experienced this and that your attempts to contact us haven't been successful. That's certainly not the experience we want you to have. To help resolve this overdue notice issue and ensure your account is properly closed as quickly as possible, could you please email our management team directly at [email protected] from the email address associated with your StrongVPN account? This will allow us to look into your specific situation and get things sorted out for you right away. We appreciate you bringing this to our attention and hope to resolve this for you promptly.
always easy to log in
always easy to log in. Great, stable VPN.
Very efficient team work.
Very efficient to provide the team work support in the application.
Outstanding service
Easy to use
Easy to use, works well wherever I use the system
Always great service!
I can't use OpenVPN on ios17
I can't use OpenVPN on ios17, and I can't use it in China. Scam!
Reply from StrongVPN2025-04-08
We are very sorry to hear that you are experiencing issues with OpenVPN on iOS 17 and with using our service in China. We understand your frustration, and we want to assure you that we are here to help. To best assist you with these specific issues and explore potential solutions, we kindly ask that you reach out to our management team directly at [email protected]. Please provide them with details about the problems you are encountering, and they will be happy to investigate further and provide personalized support. We value your business and are committed to resolving this for you. Best Regards, The StrongVPN Team
Great!
great access from China。 technology and customer service react fast
StrongVPN is most concerned with my…
StrongVPN is most concerned with my privacy - Other competitors are compromised by corruption, data insecurity and governmental interference. TY, for many years of great service. StrongVPN is clearly the best, because I've never seen it advertised in the "fake news media"!!!
I was looking for assistance in…
I was looking for assistance in changing my payment method. I wrote a couple of emails to your billing department but never received a reply I resolved the issue on my own.
Reply from StrongVPN2025-03-31
Thank you for taking the time to leave your feedback on Trustpilot. We sincerely apologize that you haven't received a response to your emails regarding changing your payment method. We understand how frustrating it can be when you need assistance and don't receive a timely reply. We want to assure you that we value your business and want to resolve this issue for you as quickly as possible. To help us investigate what happened and ensure you get the support you need, could you please send an email to our management team directly at [email protected]? We appreciate your patience and look forward to hearing from you so we can make things right. Sincerely, The StrongVPN Team
Simple and easy to use!
Simple and easy to use, and does what I need into terms of protecting my privacy, especially when traveling. No frills, which I love!