Taylor & Francis (www.tandfonline.com) has a 1.4 out of 5 rating on OK.one, based on 22 user reviews collected here. It is listed under Media & Publishing and its reputation is poor. 86% of reviews are 1 star, a relatively high share; The business has replied to 37% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-10-24.
I am a PhD student, in my last year, and I paid online for a 48 hour access of an important paper that I need to reference. The money was taken from my account but I am still waiting for access 24 hours later. I have emailed the company twice and messaged them via Twitter but nothing! Not impressed! Not only is this an inconvenience but it has been a valuable waste of research time trying to find this paper elsewhere. Disappointing and unprofessional.
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