The easiest, quickest, and most affordable way to create world-class fashion - one piece at a time.
Written by the business, not verified by us.Tapstitch (www.tapstitch.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 83% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fantastic product quality, noting that the fabric feels comfortable and the printing looks exceptionally clean, bright, and durable. Shoppers also find the website very intuitive and helpful, making the entire design and ordering process exceptionally smooth, fast, and enjoyable. However, some people mentioned that clothing sizing can occasionally run significantly smaller than expected, requiring extra care when ordering larger items. Some reviewers also experienced occasional unexpected delays with international shipments or expressed personal frustration regarding extended delivery times from the postal courier.
Auto-generated from all reviews of this business. For reference only.Hi Jeremy, Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you had an extraordinary experience with our customer service team. Your kind words mean a great deal to us and motivate our team to continue providing responsive, reliable, and exceptional support. We truly appreciate your support and look forward to assisting you again in the future! ✨ – The Tapstitch Team ❤️
Hi Rachael, Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you’re happy with the quality of our products and the speed of our service. Your support means a lot to us! We truly appreciate your trust in Tapstitch and look forward to serving you again soon. 🙏✨ – The Tapstitch Team ❤️
Disappointing experience so far. We placed a sample order to assess Tapstitch as a potential supplier, but had several quality and sizing issues. Support initially responded, but the complaint has now become slow to resolve and the proposed solution did not reflect the problems with the order. Unfortunately, the quality control and customer service so far have left us lacking confidence in placing a larger order.
Hi Max, We’re truly sorry that your first experience with Tapstitch has been disappointing, especially when this sample order was intended to help you evaluate us as a potential supplier. After reviewing the situation, we identified an internal issue with how the support case was assigned, which unfortunately caused an unnecessary delay in handling your concerns. We’ve already escalated and improved this process internally. We completely understand that experiencing product issues is frustrating enough — having to wait too long for proper after-sales support only makes that experience worse. This is not the level of service we expect to provide. We’ve now arranged for a dedicated manager to follow up with you directly regarding both the order issues and your outstanding questions, and to work toward an appropriate resolution. Thank you for bringing this to our attention. Your feedback helped us identify a gap in our process, and we sincerely apologize that you had to experience it firsthand. We hope we’ll have the opportunity to restore your confidence in Tapstitch. – The Tapstitch Team
I recently started my own clothing brand and decided to try Tapstitch’s DTG printing on an oversized T-shirt. When the shirts arrived, I was genuinely blown away by both the print quality and the quality of the shirts themselves. The colors and details came out beautifully, and the overall feel exceeded my expectations. Right now, I’m still exploring different GSM options to find the weight and feel that best suits my brand, but based on my first experience, I’m very impressed with Tapstitch and excited to continue trying more of their products. Edit: Aug. 30, 2026 After washing the shirt for only the second time, I noticed that the print had already started peeling. Unfortunately, it doesn’t seem to hold the DTG print very well, even when washed on a gentle cycle. I’m quite disappointed. ☹️ ⭐️⭐️⭐️
Hi Gan, Thank you so much for sharing your experience! 😊 We’re thrilled to hear that you were impressed with both the DTG print quality and the quality of our oversized T-shirts. It’s wonderful to know that the colors, details, and overall feel exceeded your expectations. ✨ We truly appreciate you choosing Tapstitch as you grow your clothing brand. We’re excited to be part of your journey and hope you find the perfect GSM and garment styles that best represent your brand. Thank you again for your trust and support. We look forward to seeing your brand grow and to serving you with more great products in the future! – The Tapstitch Team ❤️
Quick response from customer service and actual quality products
Hi There, Thank you so much for your kind feedback! 😊 We’re delighted to hear that you were pleased with the quick response from our Customer Service team and the quality of our products. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing Tapstitch! We look forward to serving you again and continuing to provide quality products and reliable support. 🙌✨ – The Tapstitch Team ❤️
The quality of the clothing is fantastic and it came much quicker than expected. We plan to do a couple test runs before releasing some for sale with our brand. So far we love them. As far as critiques, I haven’t found a particular jacket/hoodie thats thin for Florida weather wear. They’re all a little thicker. Great quality though!
Hi Julia, Thank you so much for your wonderful feedback! 😊✨ We’re thrilled to hear that you’re impressed with the quality of our garments and that your order arrived sooner than expected. We’re also excited to know that you’re planning to test the products before launching them with your brand. We truly appreciate your feedback regarding lighter jacket and hoodie options for warmer climates such as Florida. We’ll be sure to take your suggestion into consideration as we continue expanding and improving our product selection. Thank you for choosing Tapstitch, and we wish you the best with your upcoming brand launch! 🙌✨ – The Tapstitch Team ❤️
I have spent close to $10,000 with Tapstitch, so I am not writing this after one bad order. I use them regularly for my business, place larger orders, pay for express shipping when needed, and genuinely wanted them to be a long-term production partner. I actually really like their products. My issue is inventory and customer service. I have dealt with stock problems well over 15 times. Most of my current orders are only around 10–25 pieces, yet I repeatedly run into products, sizes, or colors becoming unavailable after the order has already been placed. At the same time, I have customers asking me for 100+ pieces, and I have had to turn down larger opportunities because I cannot confidently tell them the inventory will actually be available. If I cannot reliably fulfill 10–25 pieces, how am I supposed to accept an order for 100 or several hundred? The biggest problem is that the website allows you to place and pay for an order as if the products are available. The order then waits to be reviewed, and apparently the stock is not necessarily secured. I have even been told that inventory can be handled on a “first come, first served” basis. If something is unavailable, show it as unavailable. If stock is low, show that it is low. Limit the quantity that can be ordered. I do not expect unlimited inventory. I expect accurate inventory before I accept an order from my own customer. Express orders make this even more frustrating. On my larger orders, express shipping can cost $200–$300. Before placing time-sensitive orders, I specifically contact support, explain the deadline, and confirm that the items are in stock. Yet several times I have waited 3–4 days while production barely moved, contacted support again myself, and then been told, “We’re sorry, the items are out of stock. Restock takes one to two weeks. You can wait or cancel.” By then, valuable days have already been lost and the entire reason for paying hundreds of dollars for express shipping has been compromised. I am dealing with this exact situation right now. On August 12, I placed two orders that need to be delivered by August 20 and paid for express shipping. One order was printed quickly and has already shipped. The second order contains 25 pieces and, as of August 15, only ONE item has been printed. I noticed that production was not moving and contacted support myself. For three days straight I have been assured that the products are in stock, everything is fine, and the order will be printed and shipped as soon as possible. It is now August 15 and 24 pieces still have not progressed. I genuinely do not understand how those pieces are supposed to be printed, shipped, and delivered by August 20. I also currently have several other orders sitting partially completed, and based on dealing with this exact situation repeatedly, I am concerned that some of those items are also out of stock. Nobody has contacted me. That is another major problem: you often have to discover the issue yourself. Production stops moving, you contact support, wait for a response, and only then find out what happened. Customer service can take several days to respond. I currently have an escalated case where I was told I would receive a response within 1–2 days. It has now been four days without a proper response. The worst part is that these problems affect MY business reputation. My customers do not know that I checked inventory, contacted Tapstitch, or was assured their items were available. They ordered from me. If an order is delayed, I am the one who looks unreliable and has to apologize. With the busy season approaching, this is extremely concerning. Tapstitch is being promoted heavily across social media, but inventory and customer support need to grow along with the number of customers being attracted to the platform. I like Tapstitch’s products and I genuinely want to continue using them. But after spending close to $10,000, I need to be able to trust the inventory shown on the website and receive timely communication when something goes wrong. Accurate inventory, adequate stock, responsive support, and proper handling of urgent express orders are basic requirements for a fulfillment company.
Hi AS, Thank you for taking the time to write such a detailed review — and especially for continuing to trust Tapstitch with your business after spending nearly $10,000 with us. We’ve read every point you raised carefully. While we’re grateful that you continue to value our products, we completely understand why the inventory and communication issues you described have made it difficult for you to rely on us as a long-term production partner. You’re right about something very important: as a fulfillment partner, it isn’t enough for us to simply resolve an out-of-stock issue after it happens. You need reliable inventory information before accepting orders from your customers, proactive communication when production encounters an exception, and much stronger visibility when an express order is working against a deadline. We also recognize that repeatedly having to contact us yourself to discover why production has stopped is not the experience we should be providing. And when our team confirms inventory or provides an escalation timeframe, you should be able to rely on that information. We are taking your feedback seriously, particularly around inventory visibility, proactive order alerts, express-order handling, and escalation response times. These are areas we know we need to continue improving as Tapstitch grows. For your current time-sensitive orders, we’re also arranging dedicated follow-up rather than asking you to continue chasing updates through regular support. Our team will review the outstanding orders and communicate directly with you regarding their status and available solutions. Most importantly, thank you for being candid with us. The fact that you still want Tapstitch to work as a long-term partner despite these experiences means a great deal to us. We don’t take that trust — or the impact our fulfillment has on your own customers and reputation — lightly. We hope our actions from here can earn back the confidence that these repeated issues have affected. – The Tapstitch Team ❤️
Top notch design experience, super intuitive and order fulfillment was swift
Hi Rotimi, Thank you so much for your wonderful feedback! 😊 We’re delighted to hear that you had a top-notch experience with our design platform and found it intuitive and easy to use. We’re also glad to know that your order was fulfilled quickly.✨ We truly appreciate your support and trust in Tapstitch. We look forward to continuing to provide you with a smooth and reliable experience for your future orders! 🙌 – The Tapstitch Team ❤️
The reliability of the system is mind blowing. My designs came out perfectly, and there are so many garments to choose from with various fabrics. Going to use TapStitch as long as I can!
Hi There, Thank you so much for giving Tapstitch a try and for sharing your wonderful feedback! 😊 We’re thrilled to hear that you’re satisfied with the reliability of our platform and that your designs turned out perfectly. We’re also glad you’re enjoying the variety of garments and fabric options available. ✨ Your continued support means a lot to us, and we’re excited to be part of your journey for many years to come. Thank you for choosing Tapstitch! 🙌✨ – The Tapstitch Team ❤️
This was my first time ordering from Tapstitch and I have to say I am thoroughly impressed! The shirts that I ordered for my business actually exceeded my expectation. Not only was the print fantastic but the fit and designs of the different shirts that I ordered were so amazing that I honestly think I would order them just to wear without my logo on them. I normally would order from Vistaprint and while they got the job done I have to say that tap switch the quality of the product is next level. I feel like it's going to elevate my work uniforms and I am so excited! I highly recommend to others and I will definitely be a customer for life!
Hi Jamie, Wow, what an incredible first experience to hear about! 🤩 We love that the shirts didn’t just meet your expectations — they exceeded them. Hearing that you enjoyed the print, fit, and styles so much that you’d happily wear the blanks on their own is a huge compliment to our team. 👕✨ And knowing Tapstitch will be helping elevate your business uniforms makes this even more exciting. Thank you for taking a chance on us for your first order, for recommending us to others, and especially for saying you’ll be a customer for life — that truly means a lot! 🙌 Here’s to many more orders (and some seriously good-looking work uniforms) ahead! 🚀 – The Tapstitch Team ❤️
great experiences every time, been using this site for over a year
Hi Dyl, Thank you so much for your continued support! 😊 We’re delighted to hear that you’ve consistently had great experiences with Tapstitch over the past year. Your trust and loyalty truly mean a lot to us and motivate our team to continue providing high-quality products and reliable service. We look forward to serving you for many more years! ✨🙌 – The Tapstitch Team ❤️
Hi There, Thank you so much for the amazing feedback! 🙌✨ We’re truly honored to hear that you consider Tapstitch to have the best garments in the POD industry. Your trust and support mean a lot to us, and we’re grateful to be part of your brand’s journey. We look forward to continuing to provide high-quality garments and excellent service! – The Tapstitch Team ❤️
this is great company the shirts are it and love the appearance of the tee
Hi Juan, Thank you so much for the fantastic feedback! 😊 We’re truly delighted to hear that you consider Tapstitch the best in the POD industry. Your support and trust mean a lot to us, and we’re grateful to be part of your brand’s journey. We look forward to continuing to provide you with high-quality garments and reliable service! 🙌✨ – The Tapstitch Team ❤️
The whole process was great. It was intuitive, easy, and the product arrived earlier than expected.
Hi Kirby, This made our day — thank you for the lovely feedback! 😊 We’re so glad everything felt easy and smooth from designing to delivery. Seeing customers enjoy the process (and getting their orders earlier than expected!) is exactly the kind of experience we hope to create. 📦 Thanks for giving Tapstitch a try and sharing your experience with us. We’ll keep working behind the scenes to make the whole journey even better. 🙌 – The Tapstitch Team ❤️
Emailed this company loads of times delivery been waiting since July no reply no order no communication no replies young lad trying make some money and these have ripped him off delivery changed twice was meant be delivered on 10-20 July for second time out for delivery on the 13th guess what no delivery disgrace £100 he has lost and they won’t answer emails
Hi Helen, We’re very sorry to hear about the frustration and disappointment this situation has caused, especially after such a long wait and the impact it has had on your customer. Thank you for bringing this to our attention. Your feedback has helped us identify a gap in our delivery tracking communication process, and we have already started reviewing and improving how we handle similar situations to provide clearer updates when shipping exceptions occur. We also want to sincerely apologize that our communication during this process was not proactive enough. After reviewing the case, we can confirm that our support team has been following up and working on a resolution, including providing after-sales assistance and compensation options. We kindly suggest checking your spam/junk folder as our previous emails may have been filtered there. We understand how important timely delivery and clear communication are, especially when you are fulfilling orders for your own customers. We truly regret the inconvenience this caused and appreciate your patience while we work to improve this experience. Thank you again for your feedback and for giving us the opportunity to improve. – The Tapstitch Team
the product itself is great everything is great
Hi There, Thank you so much for your wonderful feedback! 🌟 We're delighted to hear that you're happy with your experience and that you found the product to be great. Your kind words mean a lot to us and motivate our team to continue delivering high-quality products and excellent service. We truly appreciate your support and look forward to serving you again in the future. Thank you for choosing Tapstitch! – The Tapstitch Team ❤️
Everything turned out as expected. It was a little small but in all it was a great buy.
Hi Ashley, Thank you so much for your kind feedback! 😊 We're delighted to hear that everything turned out as expected and that you were happy with your purchase. We also appreciate you mentioning the sizing. Your feedback is valuable to us, and we'll continue working to provide clear sizing information to help our customers choose the best fit. We truly appreciate your support and look forward to serving you again soon. Have a wonderful day! – The Tapstitch Team ❤️
To sum it all this company is a dream come true.
Hi There, Thank you so much for your wonderful feedback! 🌟 We're truly honored to hear that Tapstitch has been a dream come true for you. Your kind words and support mean a great deal to our team. We're committed to continuing to provide high-quality products and reliable service to help bring your ideas to life. Thank you for choosing Tapstitch, we look forward to supporting you on many more projects in the future!✨ – The Tapstitch Team ❤️
Order fulfilled quickly. Product quality is fantastic and price simply unbeatable when taking quality into consideration. Will definitely be a returning client!
Hi Krystian, Thank you so much for your wonderful review! 🌟 We're delighted to hear that you're happy with the product quality, fast fulfillment, and competitive pricing. Knowing that you found great value in both the quality and the overall experience truly means a lot to us. Your support and trust inspire us to continue delivering the best products and service possible. We look forward to fulfilling many more orders for you in the future. Thank you for choosing Tapstitch! – The Tapstitch Team ❤️
what a great company! fast and reliable, we definitely recommend!
Hi Julia, Thank you so much for your kind words! 🌟 We're thrilled to hear that you had a great experience with Tapstitch. Providing fast, reliable service and high-quality products is always our goal, so it's wonderful to know we met your expectations. Your recommendation truly means a lot to us. Thank you for choosing Tapstitch, we look forward to supporting you again on your next order! – The Tapstitch Team ❤️
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