techsolutions.support.com (www.techsolutions.support.com) has a 5.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 1 of them were added in the last 12 months. Last updated 2026-08-10.
I had a bit of an odd request, I was really in need of a singular screw for an Nvme SSD and I popped in to ask if i could buy any. The store owner was kind enough to offer me a few different screws completely free to make sure I had what I needed, even though I had offered to pay. I got what I needed and was grateful.
Very professional and explained the whole process at my level.
I needed help getting my new computer system set up, support technician David was very polite and professional. Excellent service!
From the time I reported the problem until the Service Tech fixed it for me, I couldn't have asked for anything more. I'm very happy about how it was fixed.
Had many issues to resolve - took time to listen and work on anything that I needed to be fixed. Computer is working as a new computer! Issues fixed! Great Service!
John provided great customer service by remotely accessing my laptop to find the problem. He explained everything so I could understand & sent me an email to make sure I would let him know if the problem continued. John ROCKS!!!!
Very professional IT technician who took the time to satisfactorily resolve my issue and answer my questions.
It took a lot of steps but the techs stuck with me until we could get past all the trouble the virus was causing with remote connections. Once Kevin Green got things going, Jobelle took over with the remote support and appears that the virus is gone, and all the problems that went with it. Thank you, Jobelle and Kevin...and all the other techs that keep us going. MUCH APPRECIATED!!
The tech was patient and answered all my questions as she fixed my problem. Very professional.
Jeremy K was our technician. He was awesome!! Very patient, polite and easy to understand! Jeremy is a real asset to your company. My experience was stellar!!
Very good chat representative and also the technician who followed up the next day. Both were knowledgeable and definitely helpful. I'm retired, but I spent more than 20 years in mainframe & pc support and I can recognize quality support when I see it.
speed and effiecency in which my problem was fixed
Iolo is available 24/7, and even though some Support Technicians are in other countries because of the 24-hour time zones, I found them knowledgeable and professional and succinct. JOBELLE is the best!!! She very quickly solved my problem! I'm very happy with the service I received!
Pointed me to help with resolving issues and helped where he could.
His calmness and patience with me
Easy to get in touch with. The two techs I dealt with followed through with items they needed time to solve. Only issues is they are trained to cross sell other Iolo products. One rep kept trying to pitch services i told him I already had or did not need.
61 reviews matching