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Media & Publishing

Terraboost Media

69 reviews

4.669 reviews
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About Terraboost Media

Data updated
Website
www.terraboost.com
Category
Media & Publishing
Location
United States · Naperville
Status
Unclaimed
Last 12 months
68 reviews
Replies to negative
0% (0/6)
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Is Terraboost Media legit?

Terraboost Media (www.terraboost.com) has a 4.6 out of 5 rating on OK.one, based on 69 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has not yet replied to negative reviews; 68 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

R
Ruben Aguilar · 1 review · Verified · Experienced 2026-06-10 ·

Had a great experience with customer…

Had a great experience with customer service and the whole process was easy and smooth!

Reply from Terraboost Media2026-06-25

Thank you for your review! We're so glad you had a great experience and found the process easy and smooth. We truly appreciate your support.

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Aishah Stanford · 1 review · Experienced 2026-06-11 ·

Terraboost provides fast response times…

Terraboost provides fast response times and delivers clean, professional looking kiosk. I think it's a great marketing strategy.

Reply from Terraboost Media2026-06-25

Thank you for your review! We're thrilled to hear you appreciate our responsiveness and the quality of our kiosks.

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Roxanne Haug · 1 review · Experienced 2026-06-11 ·

Ad sold but not delivered

They sold me an ad for the local grocery store. The Ad didn't go up when it was promised. Then the removed the ad and replaced with another company. Collected 12 full months of money from me but did NOT proved the promised ad. I will be taking them to court!

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Amanda Wallace · 1 review · Experienced 2026-06-10 ·

Great communication and design!

The process to design the artwork for our advertisement has been very easy! The customer service has been great as they are constantly in communication to make sure that everyone is on the same page as well as to make sure the design is exactly as we want it to be. We can't wait to see the final product and share it with our community!

Reply from Terraboost Media2026-06-25

Thank you for your kind words! We're so glad you've had a great experience so far. We appreciate the opportunity to work with you.

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Michael Liptak · 3 reviews · Experienced 2026-06-10 ·

Desere has been great at communicating…

Desere has been great at communicating on the status of the re-install of our kiosk.

Reply from Terraboost Media2026-06-25

Thank you for your review! We'll be sure to pass your kind words along. We truly appreciate your support.

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Krista Dittman · 3 reviews · Verified · Experienced 2026-06-02 ·

Easy to work with

Easy to work with, changes were made without hassle and the team waited until we were back from vacation to let me get started.

Reply from Terraboost Media2026-06-25

Thank you for your kind words! We appreciate the opportunity to work with you and are so glad you had a great experience. Thank you for your support.

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Alex Lam - The LAM Team · 1 review · Experienced 2026-06-08 ·

Great Campaign but NOT Reliable

We first signed up for a Terraboost campaign at our local Safeway back in 2020, and the first year was great. The display was consistently up, the process was smooth, and we were very happy with the exposure our business received. Unfortunately, things changed during 2024-2025. We experienced repeated issues with our campaign not being displayed or being moved. Despite numerous reports, the problems were never fully resolved, and we eventually decided to cancel. About a year later, I spoke with our sales representative, Mitch Weinstein, and shared my concerns about the reliability of the program. He reassured me that Terraboost had improved its processes and that these issues had been addressed. Based on that conversation, we signed up again in December 2025. Now, six months later (June 2026), we've only had the digital portion of the campaign running. The physical advertising panel that was supposed to be installed on the bottom of the kiosk has never been installed at all. In addition, there have been many occasions where the digital display itself was turned off and not displaying our advertisement. Since this is the Safeway where I regularly shop, I personally see these issues firsthand. I have sent multiple photos to Brandon Neumann, our Client Success Manager, every time I notice a problem. Brandon has always been courteous and responsive, usually letting me know he would look into it, but I have never received a clear follow-up or permanent resolution. The digital display may get turned back on, but eventually it ends up off again. I really want this program to work because I think it's a great local advertising concept, and our initial experience proved that it can be effective. However, the lack of consistency, the fact that half of our campaign has never even been installed, and the limited follow-through have been very disappointing. I also left a voicemail for Mitch regarding these ongoing concerns and have not received a return call. The concept itself is excellent, and when everything is working properly, it provides great local exposure. I simply hope the company can improve its execution and communication so that the service matches the product they are selling.

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Lisa Sobell · 1 review · Verified · Experienced 2026-05-29 ·

Visibility matters

Everyone entering the store, the entire community sees my kiosk.

Reply from Terraboost Media2026-06-25

Thank you for your review! We're thrilled to be part of helping your business reach the community. We truly appreciate your support.

K
Keith Christie · 1 review · Experienced 2026-06-01 ·

Overall the process was good

Overall the process was good. We liked the art rendering, but it took a while to get specifics right.

Reply from Terraboost Media2026-06-25

Thank you for your feedback! We appreciate your patience throughout the process and are glad you were happy with the final design. Thanks for choosing Terraboost.

J
Janet Amores · 1 review · Experienced 2026-06-01 ·

Highly Recommend!

Brianna was kind and so helpful in helping me get everything set up! She went above and beyond for me! All I needed to provide was my art and logos and Terraboost took care of the rest!

Reply from Terraboost Media2026-06-03

Thanks so much for your kind words! We’re glad you had a great experience.

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Miller, Paula · 4 reviews · Experienced 2026-05-29 ·

Brianna was efficient and understood…

Brianna was efficient and understood exactly what I wanted to achieve!

Reply from Terraboost Media2026-06-03

We’ll make sure to share this with the team—they’ll be glad to hear it!

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Thipkaran Craycraft · 1 review · Verified · Experienced 2026-05-29 ·

Alexia and the team doing a great job

Alexia and the team doing a great job. And the company is on point with the paper work and the payment. I love the artwork your team provide, In the future I’ll use your company again. Thank you.

Reply from Terraboost Media2026-06-03

We're thrilled to hear that! It means a lot to us to know you’re satisfied. Thanks for taking the time to share it!

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Ryan McLear · 2 reviews · Experienced 2026-05-27 ·

Super easy process

Super easy process, everything looked great and was well designed!

Reply from Terraboost Media2026-06-03

Thanks so much for your kind words! We’re glad you had a great experience.

E
Ellie Mental Health CNW Austin · 1 review · Experienced 2026-05-27 ·

Easy from start to finish

Easy from start to finish! Great communication and attention to detail.

Reply from Terraboost Media2026-06-03

It’s great to know you’re satisfied. We truly value your feedback!

M
Mary Hayes-Olubadewo · 1 review · Experienced 2026-05-26 ·

Lamour is highly knowledgeable and…

Lamour is highly knowledgeable and great to work with. This is my first time doing a marketing campaign like this. Lamour and Daniel provided me with the insight I needed to execute on this campaign. The process has been straight-forward and customer service is excellent. I am grateful for their help and eager to see my business grow as a result of this campaign.

Reply from Terraboost Media2026-06-03

That really means a lot. Thanks for taking the time to leave such a thoughtful review!

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Ramon Pardo · 1 review · Experienced 2026-05-21 ·

Great Job!

I recently engaged Terraboost for advertising at a local grocery store. First, I have already gotten positive feedback from the public & friends about it. Second, although I had a slight issue with the installation, Terraboost team member, Desré MacKinnon was prompt and professional to address the issue to my satisfaction. I would recommend this company and Desré to any of my colleagues without hesitation. Great Job!

Reply from Terraboost Media2026-06-03

We’re thrilled the kiosks are making a difference. That’s exactly what we aim for!

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Theresa Perea · 2 reviews · Experienced 2026-05-21 ·

Lamour was very helpful and walked me…

Lamour was very helpful and walked me through the process. I'm looking forward to working with your company

Reply from Terraboost Media2026-06-03

We’re so happy our team could make your experience a good one. We’ll pass this along, they’ll love to hear it!

D
Darwin - Keller Williams Capit · 3 reviews · Experienced 2026-05-19 ·

Good All Around

No complaints. Very simple and easy to understand.

Reply from Terraboost Media2026-06-03

Thanks so much for your kind words! We’re glad you had a great experience.

C
Cathie H · 3 reviews · Verified · Experienced 2026-05-14 ·

They created a beautiful ad for me and…

They created a beautiful ad for me and I have many people in my network comment on how they see me and even take pictures with it and text it to me.

Reply from Terraboost Media2026-06-03

We are thrilled our kiosks have made a positive impression! It’s our goal to bring value and wellness to every store experience.

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Addie Huber · 3 reviews · Experienced 2026-05-13 ·

It was a very easy and efficient…

It was a very easy and efficient process.

Reply from Terraboost Media2026-06-03

Thanks so much for your kind words! We’re glad you had a great experience.