Horrible
Do not buy from them, horrible shipping times
TextbookRush (www.textbookrush.com) has a 3.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Education & Training and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 26% give 1 star; The business has not yet replied to negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
Do not buy from them, horrible shipping times
The book came like new! I wasn't expecting it to look this good! I wasn't sure if it was coming, though Sadly. I forgot to make an account with them. And that left me unable to see where the textbook was in the process of it being sent to me.
My order is currently 5 days late because my book chilled for a week (business days) in IN. Fedex can't tell me anything and the fault is with Fedex, but all textbookrush can offer is for me to return them. I can't find the books anywhere local and other shipping will put me back another two weeks. It sucks. I will not miss my reading requirements for my class.
Order ID: 30794940 I placed the order above on 1/4/2025 and have not received my order. I have received no updates from Textbookrush on this order until I emailed customer service. I am not happy and am going to start a dispute on the charges with my bank.
Super easy process. Had my money within a day of them receiving the book. They had a very competitive price, too. Highly recommend!
Great pricing on textbooks and shipping is timely
10 days since I placed, and paid my order, not shipped yet. This is bad
Great Book BUYER! Fair and honest in their assessment of the books and prompt payments! This was my second time selling books back and I had no issue, unlike other buyers. I will continue to go here to sell my books (and purchase books).
I have yet to receive my textbook after two weeks of placing my order.
Purchased over a week ago, still no shipping information.
Fast and safe! No surprises and no hassle! A great buyback experience
I have emailed about the shipment of my books and I have not received a reply :(
Quick and easy process to get $$ for my textbooks!
I was sent the wrong book. I emailed to report the mistake and have heard nothing back. Caution to anyone purchasing from this company.
Both of the books that I purchased were unavailable. I’m very disappointed that this happened and will not be using this website to purchase anything going forward.
Simple process and excellent communication!
My experience over the years have been very plesant.
better than some other book buyers. Paid what they said they would pay in a timely fashion.
No updates, can’t check order status, been over 10 days and still don’t have the book. Will never use this service again, definitely do not recommend.
The process to sell my book was very easy. I got a quote, printed a label, boxed up the book and shipped it off. Within a few days, I got an email that my book was received. It was checked in on the same day and my payment was processed. Great experience!
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