That Daily Deal (www.thatdailydeal.com) has a 4.0 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 48% of negative reviews. Last updated 2026-08-10.
I am not techy and could not for the life of me get my led face mask to work but when i reached out and asked for a return authorization I heard back within 10 hours & they made it very easy to resolve my issue. Thank you-I wont be afraid to buy from this vendor.
Thank you for your review! I am glad we were able to get this resolved for you quickly.
I had previously gotten an item with no problem. But, totally different today. I selected to buy 2 items for $9.99 each+4.99 shipping. After putting in my credit card, purchase completed…..showing $54.95 charge on my card. It was NOT easy to cancel. And you better NAVIGATE QUICKLY !! It then tells you you have 30 minutes to cancel order. So you better read & research quickly at that time!!!! 😡
I am very sorry about the issue with this order. It looks like there was an upcharge that was advertised for that item that was included in your total. If there is ever an issue with an order, including cancelling, you can always reach out to us, and we can get that resolved for you.
I recommend this company to anyone seeking fantastic bargains, great customer service and quality products every day. You never know what the daily deals will be…do yourself a favor and support this amazing company!
Simon, I am happy that you have been able to find some great deals and that we have been able to provide help when needed! ~Susan
Horrible customer service. I ordered an item almost a month ago and it still hasn't shipped to even near my location. When I complained to Bailey in Customer Support, she refused to escalate my concerns and would not give me a refund. The worst online business to buy from is That Daily Deal.
I am sorry about the issue with your order. It looks like that was escalated and a refund was issued to your account for the package that was lost in shipping. ~Susan
I had an issue with an order. Customer Service is terrific!! They are friendly and very helpful. Even when I was a bit stressed they helped tremendously! I've been a customer for many years and intend to continue. Such a wonderful company with wonderful employees ❤️
They always have great products at excellent prices. I look up the price of items on Amazon before I buy and they are always at least half off of that. When I’m not satisfied with the product, I just email and they respond within a week and make it right. Great company.
That Daily Deal is 100% legit. They have Wednesday and Saturday YouTube videos you can watch, and win prizes, and I have won 4 times! Their products are great, with no obligation to buy anything to win. They're a great company, with great ppl running the biz. All of the products I've bought, are very good, n good ship time. They also have an app now, and you can sign up for text, which both shows great, cheap, not cheaply made, products. I would recommend joining their text list, watch the vids, and dl the app. I promise you won't regret it!
I am afraid to admit that I spend way too much money on this site. The deals are incredible and so many various products. They are quick to respond to email and will refund products that don't work, like the massager I purchased. Refunded, no questions asked and shipping included. Great customer service and great deals!
I had a problem with a defective product. They were very fast and efficient in rectifying the issue.
Wonderful experience! I had an issue but customer service was quick to respond and resolve the matter immediately!
The worst company ever. They use a low budget deliver service that left my package in the street if it was even delivered. They refuse to give me my money. They just ripping people off. Just like Temu CRAP
As per the email we sent you prior to this review being left, you were issued a refund to your account for this order. While we do understand your frustration, as we are not in charge of the delivery company, we immediately refunded your order.
Awesomely Awesome ✝️ staff. That ACTUALLY care for their guests/ customers. They Gooooo above and beyond, to help you, the customer. WOOOOOW
I placed two separate orders for items from the daily deal recently. In the past, when I had made purchases, I eventually received it. Very sluggish turnaround time with poor tracking of shipment.Because several days had gone by and still nothing I emailed CUSTOMER SERVICE and was told that there are only 20 people working there and they do their best. I should be patient and it would be received in about 8 to 10 days. Three. weeks later, still nothing. I inquired again and discovered that my orders were canceled and a refund sent without an explanation until I inquired why. I was told the stuff was probably lost and that was it. Maybe if you’re so busy you can afford to lose more customers until you are able to run the store effectively. Big disappointment.
I am sorry about the issue with your order, but there are numerous email communications from our Customer Support Team concerning your orders. Those orders were prepared and shipped within the time noted in our shipping policy. The tracking for that shipment did not continue to update, which is incredibly frustrating. Once you reached out to let us know you had not received that order, we immediately replied and issued a refund for that order.
They have quite a few things that I'm interested in, and have ordered quite a few times from them. Their prices are reasonable. Their shipping cost isn't bad considering the deals they are offering. The biggest issue is they are very slow to ship, at least in my experience. Multiple times it's taken over 2 weeks for items to be received. And when I've contacted customer support all I hear is crickets. I live in the same town there located in, and I've often been tempted just to show up at their offices to ask but I think that would be a bad idea.
Thatdailydeal.com is nothing more than a scam, with employees straight out lying to customers, I placed a order on 03/10/26, it is now 03/26/26 and I still have not received my purchase, and it has not even been given to the Post Office for delivery, I contacted them last week asking where my order was and someone named Bailey told me my order would ship last week, it is now Thursday of the next week and now they just refuse to even reply to my message, I have ordered from them in the past, but if this is how they do business and treat customers, I am done, just look at there feedback and you will see how this company has gone down by lying and stealing from customers.
As per our shipping policy, orders are shipped within 10 business days of the order being placed. Your order was placed on 3/10 and was picked up on 3/23, which is within that policy time frame. All of the emails you sent were replied to with information concerning your order and the tracking. In those emails containing your order information, your replies included: "I really do not understand how you even have a job being so incompetent" "I really feel sorry for someone like you that is so incompetent" All of the information was provided for the shipping and tracking of your order, and that order was delivered within the time frame listed on our site.
This company is a scam. Don't buy anything from here. It's supposed to come in about a week and I bought something on the second they overcharged me. I was supposed to have free shipping because of looking at Brad's list and seeing the offer and then I paid for it and I see that PayPal charged me 20 bucks for something that was supposed to be about $12 and it's been almost a month and they didn't send it anyway.
I am sorry there was an issue with your order. The Brad's Deals listings do require a coupon code to receive the advertised price. If you did not get that code entered, you can reach out to our Customer Support and we can always get that taken care of for you.
I had an order duplicate & as soon as I called, left voicemail, they immediately called me back and credited my account! No worries! Thank you!
We are so glad that our team got that taken care of for you. Thank you for taking the time to leave a review for us!
I guess I just don't get it. Enthusiastically dove right in and started placing orders. I was aware they are a local company in Tennessee so my assumption was a standard 7 to 10 day ship time being generous with a 10 day window for a company that's 100 miles away. So when I hadn't seen anything in 14 days I decided to follow their support protocol. They responded thst they would need additional time to respond. I was now at 4 active shipment with ZERO tracking info after 14 day. Order Status on all? Processing. I still don't have a response from support nor a viable tracking nunber. This is all OKAY???? wth.
I ordered a bracelet ( from Macys) They sent something entirely different. I contacted them and they said sorry we're not responsible . Told Macys also - no response . This co is getting less and less responsible .
I had an issue with an e-mail i did not receive to down load the product. the issue was resolved quickly and professionally.
Thank you for your review! I am glad to hear that your issue was resolved quickly.
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