Great actions
Great actions, easy to install with clear instructions on how to do so.
Reply from The Luxe Lens2025-10-20
Wonderful to hear! Ease is always our goal!
About The Luxe Lens
Data updated- Website
- www.theluxelens.com
- Category
- Media & Publishing
- Location
- United States · Los Gatos
- Status
- Unclaimed
- Last 12 months
- 54 reviews
- Replies to negative
- 100% (14/14)
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Is The Luxe Lens legit?
The Luxe Lens (www.theluxelens.com) has a 4.0 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 73% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; 54 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Cozy brushes
Beautiful and easy to use overlays!
Reply from The Luxe Lens2025-10-18
We are so glad to hear it! We hope you have so much fun editing!
Excellent Customer Service
While having issues running the new overlays that were created, I simply commented on a post that was advertised. I said that my Lightroom was barely working. I immediately got a reply in my inbox and from there the support I received was unmatched. We were able to find that my M4 chip computer was unable to figure out how to get the overlays to run smoothly so I was given a replacement that were what I was looking for while keeping my Lightroom running properly. After deleting the original overlay files my Lightroom works again and I have the beautiful snow presets I was after! I definitely recommend The Luxe Lens. These aren’t my first presets from them and I love what they create!
Reply from The Luxe Lens2025-10-17
It was such an absolute pleasure working with you, Miranda! I am so glad we could find the perfect solution for you!
Good product…
Reply from The Luxe Lens2025-10-16
So glad to hear you were pleased!
Time saver
Great! Love all of them.
Reply from The Luxe Lens2025-10-16
Phenomenal to hear! We're so thankful to be a part of your workflow!
They're presets
They're presets, what more can be said about them?
Reply from The Luxe Lens2025-10-16
It looks like you've purchased some LUTs with us! We'd love to know how we might better improve the experience for you. We're also here to help with 1:1 support and workflow recommendations as needed!
Great product was super easy to install
Reply from The Luxe Lens2025-10-14
So glad to hear this! This is certainly our goal!
Great
Great, quick, and easy
Reply from The Luxe Lens2025-10-14
Fabulous to hear! Ease is our goal!
Once installed the effects just make my photos look worse.
Too complicated to install with different instructions for different versions. Once installed the effects just make my photos look worse. I am old school I want to be in control so this is not for me.
Reply from The Luxe Lens2025-10-13
Oh no! I am so sorry to hear this! Quick Fix should import whole .zip in all compatible software via "Import Presets" following the process designed by Adobe! I so wish you had reached out to our support team if there was any confusion about the process, as there should be no extra steps involved! Now, there are a variety of creative and corrective tools in this collection, all of which are listed on the product page and are discussed and previewed in the full collection walkthrough we have linked from the product page - were you able to review this prior to purchase? We also include a recipe guide and complementary 1:1 support! This collection is stackable, adjustable, and fully customizable to taste - we'd love to work with you to get things better suited to your personal workflow!
Luxe Lens presets, actions and AI actions are some of the best.
These are some of the best photography actions and presets, I now have 2 sets wedding pro 2, and the fashion and editorial set. I use them all the time saving hours of time. These are good for any style of photography.
Reply from The Luxe Lens2025-10-11
How awesome to hear! Saving you time is always our goal! Thank you so much for sharing! We are honored to be a trusted part of your workflow!
Great response
Great response to my question. Easy to follow answers. Thankyou
Reply from The Luxe Lens2025-10-10
Thank you, Neil! It was a pleasure assisting you!
So easy to install and easy to use
So easy to install and easy to use. Thank you for the simplicity
Reply from The Luxe Lens2025-10-08
This is what we like to hear! So glad things went smoothly for you! Thank you for taking the time to share with us!
Amazing catalog of presets
Great presets and an amazing deal to help newcomers to photography editing.
Reply from The Luxe Lens2025-10-08
This is so fantastic to hear! We are grateful to be a part of your photography journey!
I only bought Oak and Ivy preset…
I only bought Oak and Ivy preset package, but it came in four different folders. I guess you get what you pay for, but I’ve spent similar money and received much better presets. I couldn’t start with a single preset as a base and go from there.
Reply from The Luxe Lens2025-09-26
Hey Kristy! There seems to be some confusion! This collection includes 25 presets that apply a full image edit in just a click! It also includes optional toolkits, but these aren't necessary to get the advertised looks! Can you reach out to our team at [email protected] so we can get to the bottom of this with you?
Great tool great value
Reply from The Luxe Lens2025-07-01
So glad to hear it! Thank you for taking the time to leave feedback, John!
didnt get my presets
i did a order for Some presets but i didnt get an email with the presets so i waste my money
Reply from The Luxe Lens2025-06-12
Hello Dagmar! The downloads are available immediately at time of purchase! A confirmation email and download link were also sent to the email you provided at checkout, and we have sent an additional copy of your download link over email! Your downloads are available and our team is in communication with you!
I wasted my three downloads and was…
I wasted my three downloads and was unable to download to my iPhone.
Reply from The Luxe Lens2025-06-01
Hello Jill, We refreshed these downloads for you and you have access to download as needed until the issue on your device is resolved! Our support team is more than happy to assist with this! We have sent a follow-up email but have yet to hear back from you! We are dedicated to seeing this solved for you, as this is not a typical or expected experience! Warmly, The Luxe Lens Team
Value for Money & Simple Install
Great presets provided with clear instructions on how to install. Was a simple and straightforward process, even for someone as rusty as myself.
Reply from The Luxe Lens2025-03-10
How wonderful to hear! We're so glad things went smoothly! Thank you for trusting Luxe with your workflow!
Quick and easy process
Quick and easy process. The presets came with directions, which were very helpful for brain farts.
Reply from The Luxe Lens2025-03-01
We love to hear this! Thank you so much for sharing! We hope you love your new presets!
First purchases from Luxe Lens
The whole buying process is straight forward and easy.
Reply from The Luxe Lens2024-12-03
Awesome to hear! Thank you for trying Luxe! We are so glad to hear the process was seamless for you!