The Pearl Source (www.thepearlsource.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-10.
Easy to order and swift delivery 👍 beautiful product and value for money 👏
Thank you for your kind feedback. We're delighted to hear you enjoyed an easy ordering experience, fast delivery, and beautiful quality. Thank you for choosing The Pearl Source.
I loved the quality of my pearls and the great customer service.
It's wonderful to know you were pleased with both the quality of your pearls and the customer service. Thank you for taking the time to leave a review.
Pearls broke first time putting them on. And to top it all off, I had to pay for the return shipping and insurance at $140 plus. Not a great experience so far. Still waiting for our refund.
Package never received, even if Fed Ex said it is been delivered. Package left outside door, no attempt to call to collect. Package disappeared
We're very sorry to hear your package wasn't received despite the delivery notification. We understand your frustration and are looking into this immediately. Please return our call so we can complete our lost package protocol and proceed with the next steps for you. Our number is 1-866-877-3275.
Quick delivery with tracking communication the entire time
Thank you for your feedback. We're pleased to hear your order arrived quickly and that the tracking updates kept you informed throughout the delivery process. We appreciate you choosing The Pearl Source.
Great service. Good value.
We appreciate your feedback. It's great to know you were happy with both our service and the value of your purchase. Thank you for your support.
I received my pearl necklace, but it is the wrong size. I ordered the 17 inch length. I received the 16 inch length instead. Also it has been three days since I sent you my first message. Please respond
We're truly sorry to hear your necklace arrived in the wrong length and that you weren't able to get the assistance you needed. We understand how disappointing that must have been. If this issue has not yet been resolved, please contact us at [email protected] with your order number so we can look into it and assist you. Thank you for bringing this to our attention.
Great beautiful bracelet. Was a 70th birthday gift and she loved it. Outstanding quality
Thank you for taking the time to share your feedback. It's wonderful to hear the bracelet was loved as a 70th birthday gift and that you were pleased with its outstanding quality. Thank you for choosing The Pearl Source.
Beautiful bracelet and sizing to match a ring I already had was easy.
Thank you for taking the time to share your feedback. It's wonderful to hear you found the bracelet beautiful and that finding the right size to match your ring was easy. We truly appreciate your support.
Great customer service. Fast shipping and fast processing of product returns. I shop with confidence!
Knowing you shop with confidence means so much to us. Thank you for recognizing our customer service, fast shipping, and return process. We truly appreciate your trust.
Easy to transact and the earrings are beautiful!
Thank you for your feedback. We're glad you had an easy shopping experience and love your earrings. We appreciate your support.
这是我第二次购买。 第一条是为我女儿 18 岁生日准备的传统珍珠项链。他们很可爱。 今年是我 60 岁了，所以我想给自己买一条传统的手链和传统的项圈。我并没有失望。 颜色、光泽和服务......*厨师之吻*
Thank you for your kind words. Knowing you've returned to The Pearl Source for another meaningful purchase means so much to us. We truly appreciate your continued trust.
I received the black pearl bracelet. I really like the look but the clasp is hard to use alone. I require help to get it fastened.
Thank you for your review. We're glad to hear you like the look of your black pearl bracelet, though we're sorry the clasp has been difficult to fasten on your own. We want you to be completely happy with your purchase, so if there's anything we can do to help, please don't hesitate to contact us at [email protected].
Arrived so fast, was shocked. Very impressed. Quality exceptional and boxed beautifully.
Thank you for your review. We're so pleased your order arrived so quickly and that the quality and presentation left such a positive impression. Thank you for choosing The Pearl Source.
Bought my daughter a pearl ring. She loved it! I am pleased at the quality and beauty.
Thank you for your kind review. It's wonderful to hear your daughter loved the pearl ring and that you were pleased with its quality and beauty. Thank you for choosing The Pearl Source.
我对珍珠源有一次很棒的经历。我第一次给我妈妈买了这条项链，交货很快而且顺利。接下来，我为自己购买了一枚戒指，但订购了错误的尺寸，不得不退货并购买另一个尺寸。一切都很顺利，客户支持也很棒。强烈推荐这家网上商店。珠宝看起来很漂亮！
We're pleased to hear both your purchases and your exchange experience went so smoothly. Thank you for recommending The Pearl Source, and we hope you enjoy your new ring.
The pearls are exquisite! and the ordering process was a breeze. I will definitely order from The Pearl Source again!
Thank you for your wonderful feedback. It's great to hear you loved the pearls and found the ordering process so easy. We look forward to welcoming you back to The Pearl Source.
Beautiful pearls as usual! Am 100% satisfied with all aspects of the pearl source.
We're so pleased to hear you're 100% satisfied with every aspect of your experience. Thank you for your continued trust and support.
Thirtieth anniversary is apparently pearls, great buy, my wife loves her necklace
Thank you for your review. We're so pleased to hear your wife loves her necklace. We hope it will be treasured for many years to come.
Great experience shopping. Beautiful products : )
We're so glad you had a great shopping experience and enjoyed our products. Thank you for your kind words.
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