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Beauty & Well-being

The Pool Centers

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101 reviews

4.5101 reviews
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About The Pool Centers

Data updated
Website
www.thepoolcenters.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Replies to negative
0% (0/7)
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About this business

Being a leader and an expert in the swimming pool industry for over thirty years in the wholesale and retail trade, our company’s online objective was to offer specialty web stores in products that we do the best. What do we do best? We offer great selections, quality brands, competitive low prices, uncompromising customer service, and in-stock same day shipping! What could be better? With years of experience in purchasing and selling we far exceed any of our competition! We know what you want-shop us now and see for yourself.

Is The Pool Centers legit?

The Pool Centers (www.thepoolcenters.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 87% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-09-07.

What people say

Great service and product

Ordered the cover and used my debit card to pay. Turns out that Mastercard was having a glitch and was declining all online purchases due to billing address errors within their system. Pool Center called and emailed right away to get it straight, and still had the pool shipped out within a few hours. Product was very sturdy and looks like it will last for years.

Pool Cover & Pool Pillow

Item #351632-4 Imperial Blue 16' x 32' Oval Solid Winter Cover (8 yr warranty) and Item #1-3748 4' x 8' Pool Pillow. Both items arrived in timely manner. Pool cover has solidly mounted eyelets. Surprised by the cable tie down system, I did not see this in the description. Cannot comment on it's use as I have a clip system already that holds the cover in place. 5 stars on the cover. The pillow must have missed something on the assembly line, as only one of the four corners had a rubber eyelet on it. I made my own as I did not have the time to wait for a replacement, so I cannot comment on the customer service aspect. 3 stars for "quality control check" on the pillow, but otherwise the pillow is durable and the seams are well made. Yes I would purchase items from them again only I would do so with enough time to give their customer service dept a chance to help me.

Great product and super fast shipment!!

Every winter cover I have bought up to this point has been the bare minimum length to extend beyond the edge of the pool, and was quickly destroyed in a two year timespan. When I received my new cover, I quickly became aware that the cover is high quality and extends about a foot beyond which will mean less pulling when the snow load comes. Additionally, the scrim seems like it will hold up much longer than any other cover that I have bought previously!

Garbage product and waiting on a response from customer service

Purchased 15 sets of water bags for tying down an in-ground pool cover and they are made of the flimsiest plastic imaginable. More than half of the water bags already had splits or pin sized holes in them upon arrival. Absolutely garbage. Sent an email to customer service requesting a refund and am waiting on a response.

AWESOME experiance, top quality good products at 1/2 the price!

Always skeptical about online purchasing. The pool center staff very knowledgeable and helpful. The staff was able to answer questions the local pool stores could or would not. The products I purchased met all my high expectations. The 8.95 packaging fee with free shipping was not a limiting factor.

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