I like (almost) everything about ThirdHome
I like everything about ThirdHome. Except the exchange fees. If the key system is meant to level the playing field, I fail to understand the logic of lumping huge exchange fees on some properties. Yes, I get you're in business to make money facilitating these exchanges, but your fees make me far less inclined to put my inventory in (which is expensive already), if I have to pay a lot to use my keys.
Thank you for sharing your thoughtful feedback. We’re so glad to hear you enjoy the overall ThirdHome experience, and we truly appreciate you taking the time to share your perspective on exchange fees. We understand your concerns, and we know exchange fees are an important consideration for our members. These fees vary by property and help support the platform, member services, and the overall exchange experience, but we recognize they can influence how members choose to use their keys. Your feedback is valuable, and we'll be sure to share it with our team as we continue to evaluate the member experience. We appreciate your honesty and thank you for being a valued member of the ThirdHome community.