Disappointed
I have ordered twice recently. With all books ‘like new’ or ‘very good’. in one order, a book had ballpoint underlinings on several pages. The second order one book had highlights all through the book. So, these are my last orders.
About ThriftBooks
Data updated- Website
- www.thriftbooks.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 275 reviews
- Replies to negative
- 11% (1/9)
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About this business
ThriftBooks Global LLC is the world’s largest independent online seller of used and new books, having sold more than 300 million used and new books since its inception. Founded in 2003, ThriftBooks.com strives to provide a best-in-class e-commerce shopping experience, as evidenced by its 2025 Best Online Shops recognition, its 2025 Best Customer Service award seven years in a row, and its 5-star "Excellent" Trustpilot score with more than 2.1 million customer reviews. Customers who shop at ThriftBooks.com enjoy everyday low prices shopping from over 19 million used and new books, the largest selection of any independent online bookseller. ThriftBooks provides a personalized recommendation engine for all customers with an account, where they can discover books recommended just for them. Customers earn free book rewards through the company’s much-loved loyalty program, ReadingRewards, where they earn points for purchases and redeem those points for free book awards. Customers can also earn free books through the company's Tell-a-Friend program, called ShareBookLove. ThriftBooks also offers a program for educators, called ThriftBooks 4 Teachers. Educators, librarians, and homeschoolers can join the program for free after verifying their status online. ThriftBooks 4 Teachers provides an everyday benefit of "Every 5th book free" plus an elevated status in the ReadingRewards program. For full circular economy impact, ThriftBooks provides a buyback program, called ThriftBooks BuyBack, where customers can sell back selected books for cash or store credit.
Written by the business, not verified by us.Is ThriftBooks legit?
ThriftBooks (www.thriftbooks.com) has a 4.8 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 11% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-10.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of books available at very affordable prices, often finding unique titles. Many people are consistently impressed with the quality and condition of the books received, often describing them as like new or exceeding expectations, and highlight the efficient and quick delivery service. However, some people mentioned receiving incorrect or missing items in their orders. A few other people also felt that the condition of some books was not accurately described, noting issues such as water damage, bent corners, or frayed bindings. Additionally, some reviewers experienced longer delivery times than anticipated.
Auto-generated from all reviews of this business. For reference only.What people say
Pages were cut out of this art book
Book was advertised as very good but several parts of pages were cut out. This was an art book.
Great price
Great price, fast delivery, good quality books
The books arrived in condition…
The books arrived in condition advertised, and quickly. I have ordered several times already, and always had a great experience.
LESS THAN EXPECTED: I have always been very happy with my…
I have always been very happy with my purchases from ThriftBooks. In this case, I was replacing one of my granddaughter’s books that was very worn and torn and the book I said was the it was in good condition, but it actually had a torn cover page and was very loose and I think it’s gonna fall apart pretty quickly. That was a little disappointing because that’s the whole reason I bought another one is to replace a hers that she has just worn out over the years. It’s the noise book. I have had to tape it to hold it together in two places. But again, this is the first time I’ve had a bad experience. I’m usually very happy with my purchases.
The service you provide is great
The service you provide is great. No suggestions on trying to fix something that not broken.
The Best!
The Best!! As always!!!
Just as described, thank you
Got my book yesterday and was just in the condition as described. Thank you
Great shipping on the book
Great shipping on the book. Arrived in good shape and I love the App. Its so easy to use. ThriftBooks is always on Top of their game. Awesome shopping experience too.
Books are great quality and come…
Books are great quality and come quickly. Such fun to be able to buy more for the money I spend.
Looked
Looked Like it was set of encyclopedias. Only one ok with small print. Picture in ad had set. No additional pictures misrepresented item
Love the choice and how quicly the…
Love the choice and how quicly the books come. and free shipping thanks
Quick and efficient
I found a book I have been looking for
I found and received a book I have been looking for. I was notified by this team it was back in stock. I ordered and it arrived very well packaged and exactly as the company has stated. I am ordering more from them.
Just reviewed within the last 30 days.
It makes buying a good book very easy
It makes buying a good book very easy. There really aren’t any bookstores near me so this really works and I love it. The orders come very quickly
Failed miserably on the book Corvette
Excellent on Corvette from the Inside; you failed miserably on the book Corvette; it was received with a broken spine and many loose pages. I threw it in the thrash and reordered a replacement. I'm hoping you'll get it right the second time. Len
Great service
My book didn't take too long to arrive. Trustable site too. Thanks.
Perfect in everything I expected
Thriftbooks has become my go to for…
Thriftbooks has become my go to for books . Love the selection and great prices.
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