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Travel & Vacation

Travelslake

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100 reviews

4.9100 reviews
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About Travelslake

Data updated
Website
www.travelslake.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Replies to negative
100% (4/4)
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About this business

Online Travel Company

Written by the business, not verified by us.

Is Travelslake legit?

Travelslake (www.travelslake.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-25.

What people say

My experience with Edward was the best…

I had the best experience with Edward. He was excellent in solving my problem. He went way and beyond in helping me. He demonstrates excellent customer service skills, he is so polite and professional. It was a pleasure to talk to him

Reply from Travelslake2022-09-07

Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS

Impeccable service

After finding out that my mother was diagnosed with covid, I immediately panicked since my flight was scheduled to depart tomorrow. My representative was able to assist me in changing my flight without any issues. Thank you so much spirit airlines.

Reply from Travelslake2022-09-08

Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS

I had a pleasant chap Justin help me…

I had a pleasant chap Justin help me finish booking a Spirit Airlines flight. He was helpful and explained everything.

Reply from Travelslake2022-09-06

Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS

An outstanding service

Would not recommended, very difficult to canceled the booking.

Reply from Travelslake2022-09-06

Hello Ms. Sour C Heng, We really apologize if you faced issues with our service. Although, we have checked your booking details; you booked with us on 09/05, you called us the same day to get the booking cancelled due to some family emergency. On 09/07, we issued a full refund, and you must have received it by now. We will still try to find out why you faced difficulties while cancelling the booking. -Team TS

Excellence

Edward, the representative, was patient, courteous, knowledgeable and professional. He did everything to get the best experience for me. I appreciate is relentless efforts to get this done.

Reply from Travelslake2022-08-30

Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS

The customer service I received on…

The customer service I received on Saturday the 13th was outstanding. Scarlett saved the day when my flight from Las Vegas was cancelled. Her quick work allowed me to make the rehearsal dinner and turned a catastrophe of epic proportions to a memorable weekend. I hope this review inspires other employees.1

Reply from Travelslake2022-08-19

Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS

The person attending us was so low…

The person attending us was so low understanding, neither spanish or english. We had a very dificult time adding another passenger in this fligh. we took more than an hour in this matter.

Reply from Travelslake2022-08-13

Dear Hilda, Please be assured that we will investigate this case, and will take best possible measures to fix this. -Team TS

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