Online Travel Company
Written by the business, not verified by us.Travelslake (www.travelslake.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-25.
We made travel plans with Justin Hall and he is a pleasant, wonderful guy to deal with. So friendly and so helpful. Responds right away. Made our experience a pleasure!
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
Juan was very helpful and kind. Very thorough and patient with me.
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
The service from juan was excellent and very fast. I appreciate his service. Thank you
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
Over all I'm happy with the person on the phone. She was perfect at handling my situation. I was disappointed that when I changed my flight back to the original date the company did not refund the first change. The operator was so nice and accommodating. Kudos to her. GREAT SERVICE.
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
Elena did her very best to resolve my issue with excellent communication and great customer service! Thank you Elena.
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
Gracias por tus amables comentarios. Nos aseguramos de brindarle los mismos servicios siempre. -Equipo TS
Joy was very helpful with my flight and I changed my mind SEVERAL TIMES! Thank you for being patient with my indecisiveness! Speaking with you WAS A JOY!!
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
Gracias por tus amables comentarios. Nos aseguramos de brindarle los mismos servicios siempre. -Equipo TS
Gracias por tus amables comentarios. Nos aseguramos de brindarle los mismos servicios siempre. -Equipo TS
Excellent great actitud ❤️ Santiago
Gracias por tus amables comentarios. Nos aseguramos de brindarle los mismos servicios siempre. -Equipo TS
Rachel was so kind and attentive.😊 Thank you very much👍
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
Very satisfied with the help of the representative. Very profesional. Resolved all my issues I had. Thank you, Nancy
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
Exelent service customer service gavi thanks
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
Mrs Elli was amazing so helpful and patience. I wish I could remember her last name. I hope her name is actually Elli lol she was wonderful. We started talking at 2:02 pm July 01/2022
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
JUAN PÉREZ THIS PERSON HAS BEEN VERY COURTEOUS PERFORMING OUR BOOKING TO EL SALVADOR ON DECEMBER 1, 2022. I THINK MR PEREZ IS AN ASSET FOR YOUR CORPORATION, MISS JOY. MR. PEREZ KEPT GIVING ME INFORMATION IN REGARDS OF A GOOD BOOKING FLIGHTS, AND HE WAS VERY HELPFUL.
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
This is an internet scam website. They likely wrote their own positive reviews. They posed as legitimate partners of a major airlines and messed up my booking. Claimed to be able to help me get a luggage bundle, instead they asked me all my personal information, accessed my booking, and bought name single bags, which are more expensive and give a lower weight allowance. In the process they have obtained my personal data... If you've had any interactions with this company, I strongly recommend that you cancel your card details. Be very careful! Avoid! Avoid! Avoid!!! Update... Travelslake claim that my review isn't legitimate because they haven't been able to verify me. I sent a copy of my invoice from Travelslake to Trustpilot and they have now verified the legitimacy of my review.
Hi Sanaka, we tried to search for your records, but couldn't find anything. Can you please help us with your booking number or confirmation code so that we can look into the issue? Edit: 5th July Dear Sanaka, since we did not receive any response from you and since we do not hold any records under your name, it cannot be considered a legit review. We have closed the case at our end. Edit: 6th July Dear Concern - If something wrong has happened with your card, we strongly recommend to raise a dispute with your bank. No merchant can forcibly take out money from your card. If you still don't get help, file a complaint in local authorities. -- Team TS
Marvin was great he went over and beyond very patient great customer service
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
Miss Elena Gomez helped me beyond my expectations. She has a very excellent customer service , she did her best to gave me better options for my tickets and your agency should have trained all of your associates the way Miss Elena was with me. She also asked me if my elderly mom need help ,Which is very nice of her. I will gave Miss Elena Gomez her 100 🌟 ⭐ star. I do have a big complaint about a guy that I originally purchased my ticket back in May 20 for giving me false information about bundling my flight with hotel and car and he gave me basically phone numbers that didn't exist. He didn't informed me about all of discount and promotions that it could have save me extra money and I bought them almost 1 months ago. I am very disappointed with him and his knowledge. And I don't appreciate that because I lost my money and he didn't even care. Please train all your employees the way that Miss Elena Gomez is your agency should be proud that has her in your team. Thank you so much.
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
Excellent customer service! Much appreciation for this employees careful and thoughtful attention to my issue and resolving it in such an effective manner. Thank you so much for offering such a thoughtful level of service!
Thanks for your kind feedback. We ensure to provide you with the same services always. -Team TS
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