Justin was awesome - made me stay with Trendspider
Justin was awesome. He made me stay with Trendspider as I was seriously ready to bolt due to the high pricing compared to Tradingview.
TrendSpider (www.trendspider.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
Justin was awesome. He made me stay with Trendspider as I was seriously ready to bolt due to the high pricing compared to Tradingview.
has a nice customer service. justin is helpful.
very helpful service from Justin
Onboarding Review Just had an onboarding session with James - as I'm a fairly new trader he was very patient and ran through several aspects of what Trend Spider can do (which is incredible but as a Newbie there is a bit of a learning curve). Thoroughly recommend trying it out. Very impressed with customer service - James was fantastic.
Very quick help and response from Justin. Suggest right plan for my competence level, with very competitive pricing. Very happy with TrendSpider customer service.
Received very timely support & outstanding customer service by Justin. I work with a lot of service and product providers, and I can honestly say this one stands out above the rest — top-rated, bar none !
Justin replied quickly and answered all my question and got me what I needed. Top tier support!
Amazing support from people like Justin. You simply need to reach out for help. One of the best scanners, coding, and backtesting programs I’ve used. Behaves like nobody else on mobile. Love Trendspider.
Enjoyed my 1on1 session and intro to Trendspider. Incredibly powerful platform with heaps of choice regarding scans and indicators. Really looking forward to generating some positive results !
I appreciate the helpful and prompt responses from TrendSpider technicians and staff, especially Justin and James!!
This company is great when it comes to Customer Service and tries its best to help you succeed in Trading. Justin , at Trendspider , was a great help and reached out to schedule personalized training.
The 1on1 with Duwayne will change everything. Learned more in 30 minutes than I ever have trying to YouTube and TikTok.
Justin helped me figure out why I was not seeing a strategy under my subsc tab. Thanks Justin!
Updates on features that are available in the app and great support from Justin he was readily available to answer any questions I had about the platform.
Emailed me and sent a instant message and courteous and solved my problem. Thanks
I have been using this product regularly for 3 months and I have had an excellent experience. It really helps me to understand market movements and is an excellent tool for optimizing entry and exit strategies
I missed a deadline and emailed customer service. Justin responded quickly and took care of my issue promptly. Great customer service at this company.
I wanted to take a moment to express my sincere appreciation for Justin and the incredible support he provided. Learning a new platform can sometimes feel overwhelming, but Justin made the entire process much easier. He took the time to personally reach out, answer my questions, and guide me through TrendSpider in a way that was clear, patient, and easy to understand. At no point did I feel rushed. Instead, I felt like he genuinely cared about helping me succeed. What stood out most was his willingness to go above and beyond. It's rare to find someone who is not only highly knowledgeable but also genuinely invested in helping others get the most value possible. Justin has a remarkable ability to explain things clearly and build confidence in people who are still learning. Because of his guidance, I now have a much better understanding of TrendSpider and feel far more comfortable using the platform. That kind of support leaves a lasting impression and says a lot about the people behind the product. Justin's professionalism, patience, generosity with his time, and commitment to helping others succeed made this one of the best customer experiences I've had. In a world where many people do the minimum, Justin stands out by consistently doing more than expected. Thank you, Justin. Your help was greatly appreciated, and it made a real difference. TrendSpider is fortunate to have someone like you supporting its community.
I’ve had a very positive experience with TrendSpider so far. While I’m still learning how to fully leverage all of its powerful features, I’m genuinely excited about what I’ve seen and the potential it brings to my trading and investing workflow. The platform offers a unique combination of automation, market analysis, and workflow efficiency that stands out from other tools I’ve used. I also want to recognize Justin from the support team for his outstanding assistance in reactivating my account. He was responsive, professional, and made the process seamless. Great customer service and a promising platform make for an excellent first impression.
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