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Hobbies & Crafts

Troll And Toad

103 reviews

3.7103 reviews
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About Troll And Toad

Data updated
Website
www.trollandtoad.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
7 reviews
Replies to negative
0% (0/28)
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Is Troll And Toad legit?

Troll And Toad (www.trollandtoad.com) has a 3.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-11.

What people say

B
Bra Dro · 1 review · Experienced 2026-06-12 ·

It's a scam

It's a scam. Lying in their title and showing inaccurate pictures. Way to lie to children.

B
Bretlirn Bret · 1 review · Experienced 2026-03-10 ·

Still waiting on a buylist payment....

Sent a buy list on ~October-December 2024.. Still have yet to receive my payment. It's a small buy list ~$200 worth of bulk, so it's not going kill me, but it still stings. At first, they still responded back to me, albeit slowly.. But now, I can't reach them. Why give a review now? I normally don't give reviews to companies, but I was compelled to do so because my friends were talking about this website.

B
Blake M · 1 review · Experienced 2025-12-01 ·

Awful company - Stolen Cards / Money

Awful company. Used their feature to sell cards to which they accepted and provided the store credit for. However, I've been unable to use the credit at checkout. After emailing them for months asking for help and a solution, I've been ignored and offered no help or replied. Company has taken my cards and money. Avoid at all costs, unless you want to be stuck with your cards stolen and no way to use the credit they provide to buy from their site.

J
Jimmy Myers · 2 reviews · Experienced 2025-08-06 ·

They messed up after migration

I've been a customer for almost 10 years, and this is the first time I got an issue with them. I placed an order during August, then few days later their site went offline, and I receive an email confirmation that my order is on the way with a tracking number. It's been more than 3 months since then, my package never arrived, the tracking number from USPS never updated its status, and they are not replying to my emails. I've been sending them to different support emails on their website, none of that have responded... I'll leave this review until my situation is properly addressed.

M
Mal · 1 review · Verified · Experienced 2025-08-27 ·

Everything was in perfect condition

D
Dave · 2 reviews · Experienced 2025-08-18 ·

Month to ship, wrong items.

Recently purchased Heroclix singles. After 10 days of no order activity I tried calling their Customer line- Disconnected. I filled out their contact form. No response. Messaged them on social... no response. Almost 4 weeks later my order shipped. It was missing one of the figures, and included the wrong version of another. Won't be coming back.

J
Jack Johnson · 1 review · Verified · Experienced 2025-07-25 ·

No Contact, No Shipping, Not Worth It

All I wanted was an idea of when the cards and Edge of Eternities box I pre-ordered, and despite multiple messages they never reached out. The only thing they did was change the date of my order for some reason. Their Customer Service line was impossible to get through on, sometimes showing as Disconnected or instantly hanging up on the call. Ultimately I had to use a chargeback with Paypal in order to get my money back, which I warned them I would do if they didn't reply.

o
odinson · 3 reviews · Experienced 2025-07-21 ·

Scammers

Bought three boxes of product from them totaling almost $400. Product still hasn't shipped. No responses to emails from them. All phone and fax numbers are disconnected. I feel powerless to get what I am owed. Business like this are what is wrong with the US right now.

G
Gary Wheeler Jr · 1 review · Verified · Experienced 2025-07-26 ·

Buying cards singles with no hassle

Was able to get some cards I needed for a commander deck I’m building.

J
James E. · 1 review · Verified · Experienced 2025-06-25 ·

Pretty Good First Time Experience.

Package arrived a lot sooner than I expected. Was packed neatly and there was no issue with the product I ordered. 10/10 will look forward to ordering again when I see stuff in stock that I absolutely need. Thank you so much!

R
Richard · 4 reviews · Verified · Experienced 2025-06-24 ·

Great service and fast delivery

A
Alex Sherman · 1 review · Verified · Experienced 2025-06-24 ·

Always a great place to order from

S
Samuel Garza · 2 reviews · Verified · Experienced 2025-05-26 ·

Good

Good good good

D
Daniel Grisales Tamayo · 1 review · Experienced 2025-05-06 ·

I had a very disappointing experience…

I had a very disappointing experience with this business. I requested to cancel an order before it was processed or shipped, and they attempted to charge me a 20% restocking fee—nearly $70—for essentially doing nothing. I found this policy to be unreasonable and felt it was a way to discourage cancellations rather than provide fair customer service. When I questioned the charge, I received no flexibility or understanding. Ultimately, I decided to continue with the order just to avoid the fee, but I will not be purchasing from this company again. Buyers beware: read the fine print carefully, and don't expect customer-friendly policies if you change your mind.

R
Roberto · 2 reviews · Verified · Experienced 2025-04-24 ·

I purchased 38 holo cards

I purchased 38 holo cards, and they didn’t even care to sleeve them or protect them, sent them to me wrap on plastic hard af and they are all warp and scratched af

E
EDGardo ROCHA UGALDE · 1 review · Verified · Experienced 2025-03-25 ·

I havent received my cards yet

I havent received my cards yet. It was suppoused to arrive las friday

A
Alan Anderson · 1 review · Verified · Experienced 2025-02-22 ·

Ease and Price

j
john lobocchiaro · 1 review · Verified · Experienced 2025-02-22 ·

great company

Cards were in perfect condition and had every card I wanted

J
Jake Saefong · 2 reviews · Verified · Experienced 2024-12-25 ·

Great prices

Great prices, good shipping costs, was a bit slow on the shipping time, and no tracking but still made it here, all cards came as described.

C
Critical Miss · 2 reviews · Verified · Experienced 2024-12-25 ·

My go to for MTG and Heroclix

Great place, my go to for MTG and Heroclix! Love the buylist program too! Thank you T&T!!!