Fast shipping
Fast shipping, quality flag. Which is exactly what I was hoping for, and expecting.
About united-states-flag.com
Data updated- Website
- www.united-states-flag.com
- Category
- Home & Garden
- Location
- United States · New Stanton
- Status
- Unclaimed
- Last 12 months
- 47 reviews
- Replies to negative
- 31% (10/32)
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Is united-states-flag.com legit?
united-states-flag.com (www.united-states-flag.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 82% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 31% of negative reviews; 47 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Everything was explained so I could understand it.
My agent really made it easy for me to understand.
I live in a brick house and always…
I live in a brick house and always wanted a flag to put on a 8 foot pole in a umbrella stand. I got this flag a year ago and it looks just as the day I put it up. Great quality, very little fading, no unrivaled seams. It has battle all storms, wind, sun and snow. One proud American.
Excellent company, excellent flag!
Excellent company. Beautiful flags and secure fast shipping. Will continue to order from united-states-flag.com All good, 5 stars. Thanks!
Great service
Great service - Great product
Quality of Product is Excellent
Great customer service and the what we order is priced right for our budget. Quality of the product is very good.
Reply from united-states-flag.com2025-09-02
Thank you for your kind review! We are delighted to hear that you are happy with your purchase. Your satisfaction is our top priority, and your feedback is greatly appreciated.
Flag still wraps around pole
The quality of the flag pole is great but my flag still wraps around the pole, and that is very disappointing, as that's the reason I purchased this flagpole😬 The flag is suppose to "twirl" so it does not wrap around pole. This does not occur and zI frequently have to unwrap the twisted flag😬
Reply from united-states-flag.com2025-08-21
Thank you for taking the time for the review. We appreciate your feedback and would like to assist you with the issue you are facing. To help us resolve this matter more effectively, could you please provide us with your order number, phone number, or email address? This information will allow us to assist you better. Thank you for your cooperation. We look forward to hearing from you soon.
The grommet fell off within a week
The grommet fell off within a week. I thought about returning it, but I did a much better job at replacing it.
Reply from united-states-flag.com2025-08-11
Thank you for taking the time to share your review with us. We sincerely apologize for the issue you experienced with our flag. A customer service representative will be reaching out to you shortly to assist you further. We appreciate your understanding and look forward to resolving this matter for you.
Warning: Poor quality & service
Flag was made in China. Displayed for only one month and the red stripes are very faded and white stripes have a pinkish hue. Company tells me I’m SOL and the US gov’t only expects flags to last 90 days without inclement weather. 🐂💩 This flag didn’t even last a few weeks. Save your money and buy from a company that makes 🇺🇸 in America and takes pride in their product and stands behind it.
Reply from united-states-flag.com2025-08-06
Thank you for taking the time to share your review with us. We sincerely apologize for the issue you experienced with our flag. A customer service representative will be reaching out to you shortly to assist you further. We appreciate your understanding and look forward to resolving this matter for you.
I purchased a United States flag store…
I purchased a United States flag store flag 2 months ago. It was there best Super Tough 15x20 American flag. I can't remember which oneline store i ordered it from? In the two months I had it flying it started falling apart on the corners not a little bit but very bad! I emailed Usfs and they told me because I didn't have an order number they couldn't do anything about it?? The box and everything has there name on it. The flag is new except for the damage. You would think they would stand by there product i mean they made it!! So I have nothing good to say about there product!!
Reply from united-states-flag.com2025-08-06
Thank you for taking the time to speak with us yesterday. We are glad that we were able to address and fix the issue with your order. Your satisfaction is important to us, and we appreciate your patience throughout the process.
Good Quality but Shipping Not Good!
Had same experience as review written by Tim Bennett; received notices that flag would be delivered every day by9:00 PM, but never received. Finally, after contacting company, amazingly a second flag was sent to me & arrived in record time! Go figure! I ordered a Tough Polyester 3x5 flag & other than shipping delay, so far am totally satisfied with purchase! Love the transparent super tough material that I’m hoping won’t fade in extreme FL sun. If it lasts well, I will purchase replacement from this company, when needed.
Reply from united-states-flag.com2025-08-05
We are thrilled to hear that, after reaching out to our company, a second flag was sent to you and arrived in record time! Your satisfaction is our top priority, and we are glad to know that you are completely satisfied with your purchase. We look forward to serving you again in the future should you need any replacements from our company. We truly appreciate you taking the time to share your positive experience with our company.
Rose Mytha Lovencin
Información Reglamentaria Preventiva transitoria
Reply from united-states-flag.com2025-07-24
Thank you for your review! Your satisfaction is our top priority, and your feedback is greatly appreciated.
Great product and quick shipping. Love to see it flying on my 30' pole.
Great product and quick shipping.
Reply from united-states-flag.com2025-07-22
Thank you for your kind review! We are delighted to hear that you are happy with your flag and that your order arrived on time. Your satisfaction is our top priority, and your feedback is greatly appreciated.
Great product and service!
I purchased the 7’ flag pole and the outdoor 3x5 flag. both are of excellent quality. Great price and delivery was fast!
Reply from united-states-flag.com2025-07-21
Thank you for your kind review. We are thrilled to hear that you like the quality of the flagpole and flag that you have ordered. We truly appreciate you taking the time to share your positive experience with our company.
High quality and great customer service
I initially made a purchase, waited on tracking info; when it was time for my flag to show up it said it had been delivered by the USPS. Unfortunately the flag was not delivered, idk where it was or went to but I reached out to customer service showed them screenshots of the delivery, also screenshots of our cameras showing it was never delivered, they were very abrupt about getting me another flag (5x9 super tough highspun polyester) it was delivered UPS 3 days later. The quality is absolutely 💯 def recommend this store for quality and customer service!!!
Reply from united-states-flag.com2025-07-07
Thank you for your kind review! We are thrilled to hear that the flag was delivered and that our customer service team was able to assist you effectively.
I purchased 2 porch type flagpoles Item…
I purchased 2 porch type flagpoles Item number 60731. A standard flag is typically 3' X 5'. However, the clips in these poles are only spaced at approximately 30" apart. This is very odd and unacceptable. They can be used but I have to modify them. I did write to customer service but have not heard back yet and unfortunately based on other comment reply it seems I will probably get an answer saying they are sorry with no further information. Very disappointed in Valley Forge as they state they are the greatest name in flags. Not really
Reply from united-states-flag.com2025-07-08
Thank you for your prompt response and for providing your email address. I apologize for any confusion. I’m not seeing an order associated with this email in your system. Could you please clarify if you are looking for information regarding Valley Forge Company? We United States Flag Store can be reached at 877-732-2458
Extremely durable
I have no idea where I got this flag from but it lasted a whole year flying in the bed of my truck. I am on this website getting another one. By far the only flag I've had that lasted as long as it has. Freeway speeds are no problem for it
Reply from united-states-flag.com2025-06-20
Thank you very much for your kind review! We truly appreciate you taking the time to share your positive experience with our company.
An AirForce Airman should never be forgotten.
I find peace in visisitn the cemetary during Flag and Memorial days when the veterans are remembered and gifted with memorial flags. I was devestated when on veteran's day his grave was missed. The grave has both a traditional stone and veterans memorial foot plate. I vowed to not let it happen again. It was difficult to find an AirForce grave side flag holder until I stumbled across united-states-flag.com. I was a little skeptical but found product to be a quality stand that was easy for an artheretic older gal to install. The colors are beautiful and I'm hoping to enjoy seeing it during my visits. Thank you for helping me make sure my favorite US Air Force angel veteran is never forgotten.
Reply from united-states-flag.com2025-06-20
Thank you very much for your kind review! We truly appreciate you taking the time to share your positive experience with our company.
Flag purchased was not as described on…
Flag purchased was not as described on website. Inferior quality as stars on flag were printed on fabric and not a true white (a superimposed white star over deep blue fabric lending more to a grey color. This as opposed to a true white or embroidered white star). Description made no reference to product/make specifics. Requested to return for refund and told returns not accepted on clearance sale products. Nowhere on the website did I see this mentioned and the price I paid is higher than the sale price currently listed. I can only assume this company isn't transparent with their policies and moreso, the quality and craftsmanship of their products. No more business from me.
Reply from united-states-flag.com2025-06-20
Thank you for taking the time to speak with us today. We are glad that we were able to address and fix the issue with your order. Your satisfaction is important to us, and we appreciate your patience throughout the process. If you have any further questions or need assistance, please don’t hesitate to reach out.
Flags are thick and well made
Flags are thick and well made. Shipping was quick, packaging was secure & responsible, and communication was helpful. My flag is in a potted plant, under a balcony overhang. It's been there since April 1st and will stay there until Oct 31st. Glad I bought 6 - I already shared the rest with friends & family.
Reply from united-states-flag.com2025-06-20
Thank you very much for your kind review! We truly appreciate you taking the time to share your positive experience with our company.