Professional, caring, positive attitudes
Very professional while truly concerned about the comfort of the patient
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USA Vein Clinics (www.usaveinclinics.com) has a 4.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Very professional while truly concerned about the comfort of the patient
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The doctor and the staff was very polite they were helpful and they were very nice
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Excellent customer service, they made me feel so comfortable and the installation was very clean and organized and the doctor is really good and friendly.
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Great doctor and staff!! However, who ever is in charge of the referrals does not send the gift certificates for referrals and this is false advertisement!
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The care and professionalism is what I liked the most.
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Wonderful staff. MA Raeda very pleasant. 2 Ultrasound tech, very knowledgeable, explained everything. Dr. Morris, excellent Explained everything in fine detail. Great bedside manner. Terry was able to get everything scheduled for next visit. Would recommend clinic to friends.
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The smooth office visit & procedure today. The kindness of everyone & tenderness of Dr. Jennifer Snavely to explain the whole procedure as she was doing it!
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I have amazing experience with USA veins clinic. The care which I received from all stuff is priceless. Thank you so much🫂
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Irs and all around good experience !! Love that their communication is great !! And that they care!! They have water available there and hard candy!! Wait time has been little to none!! Dr. Nicolas, tells me when he is getting started and what to expect, during the procedure!! Seems very knowledgeable about all the procedures!! Nice gentle and caring Dr which is very refreshing in this day and age!! Not rushed !!
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Great experience with Dr Mubarak and all the staff, including receptionists and assistants. I felt comfortable and everyone has addressed all my concerns. The appointment did not feel rushed
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My biggest complaint was with their billing. A call center filled with people, most who barely speak or understand English tried to bill me for thousands of dollars. I tried calling, but was repeatedly disconnected sometimes over and over in the same day. I turned to my insurance company and they told me that the same thing happened to them. I contacted the BBB in Baltimore and in Illinois. I thought the problem had finally been settled when I got a call from them about a year later saying I still owed them $1200. After more time on the phone trying to get it settled I was told that I could disregard the bill, that it was an error and I owed nothing. Wouldn't you know 3 more years have gone by and I got a phone call last week telling me that I still owed them $41.48. Today an actual bill came from a collection agency. I should have written this review 3 or 4 years ago when i was going thru this horrible experience. Hearing from a collection agency was the last straw! I would never recommend USA Vein Clinics! I went to the clinic in Baltimore and I will say that the doctor and staff treated me in a very mannerly way, but they couldn't make up for the poor treatment from their billing department.
Thank you for bringing these concerns to our attention. Due to HIPAA regulations, we prefer to handle these situations in a more personal manner. Please email us at [email protected]. We appreciate you contacting us and look forward to connecting with you soon
Very happy with the service and my treatment. I would recommended to my family members.
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If i could give negative reviews I would. Can't speak to the doctor as i left before i saw him. I was there for the first time. First impression looked liked it had not been swept, dusted or mopped for weeks. Was escorted to a room and told to change. The exam table had no paper on itmy first thought was that the roll had run out. Asked for paper and was told none of there tables ever have paper. I asked how they thought that was ok. Was told patients usually not always sit in chair. I looked in 2 rooms which didn't have closed doors and saw 2 patients on the table. Disgusting and total unhygenic
Thank you for bringing these concerns to our attention. Due to HIPAA regulations, we prefer to handle these situations in a more personal manner. Please email us at [email protected]. We appreciate you contacting us and look forward to connecting with you soon
The office is very well run and the Doctor did an excellent and professional job on my varicose veins. The procedure was painless.
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Dr Ball is a great listener, took his time with me and is a very caring doctor. I really appreciate that about him.
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The staff, plus the doctor was very thorough.
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I'm very pleased with the care and professionalism of Dr. Malcynski, Leticia, Jacky, Adriana, Jennifer & Yailian. I have no regrets and I'm glad I chose this specific location. Whoever has issues with their veins etc, to come in and get a diagnosis. Thank you!
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If you are having vein issues I highly recommend usa vein clinic. The Mooresville office is a great facility. Sabrina and her team are awesome.
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Thank you for leaving your feedback! We are happy to have met your expectations. Thanks again and have a wonderful day!
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