USA Vein Clinics

Legs don’t swell love the friendly staff

Margaret Galloway was thorough and…

Margaret Galloway was thorough and experienced in her treatment of my veins. She made me feel comfortable and confident that I was in great hands in her care.

Amazing experience

Amazing experience. The staff is so helpful and kind, they accommodated my requested scheduling time. The location was pristine and in highly clean condition. The doctors are very knowledgeable and truly informative. I highly recommend USA Vein Clinics.

The care I received was wonderful

The care I received was wonderful, everyone from office personnel to tech and the Doctor were very welcoming and explaining everything to me.

Doctor and staff are wonderful

Doctor and staff are wonderful. Very professional and compassionate.

Dr Galloway was awesome

Dr Galloway was awesome. She was warm, kind and gave me the best explanation I have had in 30 years of vein treatment. This is the place to go

I had an amazing experience here

I had an amazing experience here. The staff was amazing. Idalmy was so friendly and welcoming. Paola was gentle scanning my veins. Elienai was great taking personal history. Dr. Nahmias was personable and knowledgeable. He guided me through the best treatment options for me. I’m happy I picked this clinic!

Everyone were very nice

Everyone were very nice, polite and professional..

Absolutely horrible to deal with.

Absolutely horrible to deal with - a scam! They claim that their procedure is covered by your insurance. Get you in for the preliminary work and expenses, and then tell you that you are not covered. This is a scam.

GOOD VISIT

Dr. Ramirez and his staff Ana,Judith,Stephanie ,Roslyn and Kyrian are great. They always make me feel comfortable during my procedure. I'm feeling better with the treatment.

Doctor was great at explaining the…

Doctor was great at explaining the process of the procedure.

Team and Doctor are professional and…

Team and Doctor are professional and friendly,and answered my questions thoroughly.

Very good nice

Good service with ruthless billing department and practices

The doctors are great, but the billing department is inflexible. With them, it feels "Tony Soprano" personal. Each of my 6 appointments (within 30 days) billed my insurance for about $18,000+ a pop for Sclerotherapy. This is then adjusted down to a negotiated rate between the insurer and USA Vein Clinics, minus the yearly deductible. My insurance pays 80%, and I pay 20% (plus a $11,400 yearly premium) and co-pays... In any case, normally, when the job is done, which is mostly paid by insurance already, you get a final responsibility bill. Then you work out a payment plan, if needed; in my case, about $1,500 total for 30 days; this averages to $267 per appointment out of pocket. After the insurer paid the greater share. Within 30 days, and by my 4th appointment, I was getting enough phone calls and emails you would think it had been 6 months that no one paid anything. My final appointment was canceled by the Billing Dept when I showed up to my actual appointment with my wife (they could have saved us the trip). After I paid my copay today, I was told they would not see me. My wife was a patient I brought too; she walked out and canceled hers; it was just the treatment. It is a strange business model, but be aware that the billing dept is pretty aggressive, and the billing guy treated me like a deadbeat. Talk about throwing out the baby with the bathwater. This happened today at the Queens Blvd office. By the way, I have been a patient since late 2024. I was treated with laser ablation back then, and I had paid all my bills 100%. Make what you will of it.

Good service

Good service. Professional service.

All staff is fantastic!!

Corporate Billing Hassle When Non-insured

The staff and Dr. Johnson whom I interacted with directly over 4 separate appointments in the past 6 weeks at USA Vein Clinics on N 44th Street in Phoenix, Arizona were kind, professional, and genuinely pleasant to deal with. Unfortunately, that is only one half of the overall experience. The corporate management, billing structure, and oversight side of the organization has been extremely inefficient and disconnected from patient concerns. Dealing with centralized call centers was frustrating, follow-up was poor, emails to billing went unanswered, and there appeared to be little practical advocacy available once payment had already been collected from a non-insured patient. I willingly prepaid, as per corporate policy, for bilateral full-leg laser vein treatment (EVLT). The first concern arose when I was verbally quoted $1,900 per leg by the physician but invoiced $1,950 per leg at the front desk. As I was not provided with a superbill — only a credit card receipt — I initially assumed the additional $100 total may have related to the two single-leg thigh-high compression garments I received but later I was informed that they were included in initial fee. It took multiple attempts both on the offices part & then myself to obtain a super bill for my first 2 appointments. I have yet to receive one from my 3rd so more follow up required again on my part.  During that third visit, once on the procedure table, Dr. Johnson first confirmed the scheduled treatment using ultrasound. Throughout the assessment there was open discussion between the doctor, assistant, and myself regarding the findings. At the same time, the assistant completed the corporation’s required recorded verbal acknowledgment of the scheduled procedure on a tablet. During that ultrasound assessment, Dr. Johnson confirmed that the previously treated primary vein on my right leg from years prior remained successfully closed, as I had disclosed during my consultation. This meant portions of the originally anticipated treatment were no longer required. Instead, accessory branches near the ankle were identified. Treatment of those branches was offered, and I accepted the modified approach for both preventative and wellness purposes. During the procedure, some veins were also determined to be too small for the standard catheter-based laser approach, and foam sclerotherapy was used in certain areas instead. This was explained to me in real time, and I appreciated the professionalism and adaptability of the medical team. My care providers acted appropriately and in my best medical interests throughout the procedure. Unfortunately, when I later respectfully requested a billing review given the altered treatment scope, I encountered significant red tape, repeated failures to respond, and very little meaningful transparency from the billing department. Additionally, the corporation’s own hold messaging advertises self-pay discounts for non-insured patients, yet despite discussions with multiple billing representatives and a supervisor, no one meaningfully addressed this discrepancy or advocated toward any reasonable resolution. Again, the in-clinic staff themselves were professional, and that is ultimately the most important aspect of any medical experience. However, my billing concerns with USA Vein Clinics remain unresolved. The corporation’s billing practices, communication failures, and lack of responsive patient advocacy once payment has been secured from non-insured patients leave me unable to recommend them with confidence and would encourage others to carefully explore alternative provider options for overall peace of mind. UPDATE May 27, 2026 Thank you for the response referring to HIPAA. Not sure corporate billing & administration policies fall within its jurisdiction? However as documented I took steps to have a productive discussion directly utilizing in person, via phone, email as well as your websites online chat forum prior & is exactly why I chose to share experience.

Great experience

Great experience getting EVLT done at North KC clinic. Dr Horng and all the staff provided excellent care with all my ultrasounds, surgery and post-op visits. Highly recommend!

Very kind and professional staff

Very kind and professional staff. They listen to me and address any questions. I've had this procedure done in the past with great results.

The staff and doctor at this location…

The staff and doctor at this location are wonderful! They talked me through everything before and during the procedures. They also allayed my fears when I arrived.