Took my money
Took my money, didn’t send my order and ignored me when I asked for a refund. Stole from me like a common thief. Avoid these fraudulent thieving criminal clowns.
About Vapebox
Data updated- Website
- www.vape-box.com
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 6% (1/18)
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Is Vapebox legit?
Vapebox (www.vape-box.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 75% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 6% of negative reviews. Last updated 2026-08-10.
What people say
Several attemps trying to make payment…
Several attempts trying to make payment and card declined, Contacted bank who insist not a problem with my account. Complete waste of time.
Got my products just as described
Got my products just as described. no issues
I signed up for the subscription box…
I signed up for the subscription box over a month ago paid for the box and ive got nothing. I've emailed and tried to contact the company and still no reply so at this rate I don't know what to do. Do I seek legal now as they took my money. I'd like to know what's going in but I don't see that happening..
Signed up like 2 months made an order…
Signed up like 2 months made an order and still haven't been able to get hold of anyone to figure out what going on. I will never be ordering from this company again
BUYER BEWARE: Charge then Disappear
BUYER BEWARE: Signed up for subscription on 3/22, they charged my card on 3/24. Never heard from them on my order despite trying to contact them 3 or 4 times. Today, it seems the website is updated/different; I just tried logging into my account today to check on the order again and they're saying I don't have an account. I tried signing up again to see if it recognized my credentials and they're saying they don't even service my area. Needless to say, I'm disputing this payment with my bank.
Fastest delivery ever
Fastest delivery ever, I ordered on Monday from NZ and received my parcel on Thursday in PNG. My first purchase from Vape Box and I will definitely be back.
Best in the Game!
Hands down one of the best services in the vaping industry. If you struggle to find a juice or device, the random picks they send out are always on par! Customer service is better than any face to face company out there as well. If I could, I'd already be working for them!
Ryan is the man
Ryan is the man. He is always very helpful everytime we talk and tries to go above and beyond to satisfy me as a customer. Hope you guys can stay on even with this BS ass vape ban coming on. Been subscribed for quite a few years now. Hate to see ya'll go. LOVE THIS SUBSCRIPTION!
Awesome Support!
Another great dealing with the helpful customer support.
Great customer service
I had an issue with a manufacturing defected product the Vapebox team helped solve the problem and were very helpful
I was very disappointed to be charged 8…
I was very disappointed to be charged 8 days before my billing date. The only notification that was given was on their website which I do not visit on daily basis. I have tried to notify the company and cannot get a response back. I have canceled my subscription and will not be back. I did not agree to have my account charged whenever they feel like it!!
February 2021 vape box disappointments
Got my February 2021 vape box and was very disappointed! I paid $57.30 and got a vape pen from 2018! A 3 YEAR OLD PEN! The site states that they give out new products... Yet how on earth is this a new system??? It is almost next to impossible to get replacement pods for this pen due to how old it is!!! DO NOT WASTE YOUR TIME OR MONEY on this subscription based website! They are a SCAM!!!!
I'm new to the Vape world
I'm new to the Vape world. I found. Vape-box.com while searching for buttered rum vape juice. After checking other monthly subscriptions and sample boxes I chose Vape-box.com for the pure savings and delightful surprise each month. My only hope is that they start to offer four 30 ml bottles in an exchange for the two 60 ml bottles because there are so many juices to try. Thank you Vape-box.com RLS.
Great February 2021 Nic Salt Box
Great February 2021 Nic Salt Box. Came with Coastal Clouds Blueberry Lemonade 35mg Kilo Jungle Berries 35mg Sad Boy Rainbow Ice 28mg Fast service and most importantly great box.
Sad boy strawberry blood
What's up guys I'm back with another review if you guys may know that I reviewed the vape box little by little and now I'll be reviewing the juices and start off with the brand sad boy and I got to say I got two flavors from it which I will be reviewing the other one later it's get started with strawberry blood got to say right off the bat smells good taste good it's not too sweet it's not too unsweet it's just right in the bottle you get with it it's a pretty big bottle I like the whole design of the bottle the colors they use for the lettering and design overall I'm impressed with this flavor and I would like to keep receiving more of these different flavors that's all I got to say guys have a great day stay blessed
Reply from Vapebox2021-02-08
Hey thanks Litos! Glad you like everything, hope to see more of these in the future
Great support team always there to help…
Great support team always there to help you
Reply from Vapebox2021-02-08
Thanks Marisa!
After not receiving one of my orders
After not receiving one of my orders, I contacted Ryan. He was quickly able to track my order and had a replacement sent out the same day. I have been shopping with them for a little while now and I have always received my orders within days of ordering.
Reply from Vapebox2021-02-08
Thanks Akayo :)
Thanks Ryan!! Great help when I needed to replace an…
Great help when I needed to replace an order that was out of stock. Thanks Ryan!
Reply from Vapebox2021-02-08
No problem Mark! Always here to help
Pleased
I've had this subscription for a while now. Really never had any issues till now. This past month's box had a bottle that had leaked. I wrote into the company got a fairly quick response and they immediately sent a replacement bottle.