Vegas.com (www.vegas.com) has a 4.7 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I had purchased tickets to a show which was then canceled. I was called by a person from Vegas.com who was obviously in the U.S. and told that the show had been canceled. They would refund what I had spent. The credit came the next day. I will always use a company that treats their customers like this. No surprises or hidden fees.
Booking Process
This purchase was so easy and the total cost was up front right away. No hidden fees at checkout. Will buy from here again.
Maureen was so friendly, supportive and helpful. I appreciated the easy process.
i use vegas,com allot , sometimes they offer discounts which are nice too , thanks
I was not allowed to purchase my tickets without getting the insurance
I worked with Jessica R - she was fantastic to deal with and scored me some great tickets/price
Maria Hannah and the rest of her team have been MIRACLE WORKERS on our behalf! In December of 2025, we had issues with our vehicle; most of the software equipment did not work. The dealer tried month after month to fix it...Six months later, when it still wasn't fixed, we called Lemon Law. Because of Maria and all the hard work of her team, the issue was resolved in less than 30 days. The dealer made us a priority, and after giving us the runaround for six month, they fixed the software issues, and we had no more problems. Whatever Maria was able to do caused a fire to be lit and the issues were resolved! Thank you, Maria, and your entire team for getting the best results for us! Sincerely, Robert and Mattie White
Excellent price, great seat.
I talked with Maureen and she was knowledgeable, informed and delightful.
Web booking was easy . But , check in at Mandalay Bay was a nightmare. Literally had to check in twice and wait over 5 to 8 hrs . Literally lost a whole day
I need information how to cancel ticket if it would be necessary.
Excellent customer service Tracy was great today. I spoke with Nancy the other day who was also great.
Nancy Adams That's who. At Vegas.com. She was kind professional,Knowledgeable a pleasure to work with. She helped me out numerous times in helping me get the best seats for myself and young daughter. She recommended the best seats and the best day to go along with a discount because I'm a Nevada resident
Vegas.com truly went above and beyond for me. My friend Rachel was unexpectedly denied entry into the United States and sent back to Australia, which meant she was unable to join us for our Las Vegas trip. Although our show tickets were originally nonrefundable, Vegas.com listened to what had happened, treated me with genuine compassion, and refunded my money. Their kindness and understanding during an extremely upsetting situation meant more to me than I can adequately express. This is the kind of exceptional customer service that builds lasting loyalty. I will absolutely use Vegas.com again and highly recommend them.
Jessica Roesner was very helpful when I called in she helped me change a comedy club showtime that we were not able to attend and switch it for a new time she seemed to know a lot about the shows as she is from Vegas a good person to speak with if you are new to booking shows. Thanks Jessica!
The customer service agent was very helpful and quick to resolve the issue
I mis-scheduled a show. Maureen fixed it all up in 5 minutes. My cousins and I are VERY appreciative of her efforts, and her courteous, professional manner. This is at the end of a Rt 66 drive so she saved the vacation!!
Easy to access. Good prices.
205 reviews matching