My 2nd rolex from these guys
My 2nd rolex from these guys, absolutely perfect and a pleasure to do business with them, ill be getting a 3rd one from them next
About Watch Chest
Data updated- Website
- www.watchchest.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 4 reviews
- Replies to negative
- 100% (2/2)
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About this business
Founded in 2002, Watch Chest is a family-owned and operated luxury watch shop located in Dallas, Texas specializing in certified authentic Rolex, Cartier, Audemars Piguet, Patek Philippe, Tudor, Panerai, and more. Our mission is to help watch enthusiasts build a collection they love. Whether you're a seasoned collector or just starting out, we'll help you find the perfect gift or build a collection that retains its value and can be passed down for generations. Our curated selection of rare and unique high-end timepieces is one of the largest in the world, offering pieces you won't find anywhere else. Visit our website to shop, visit our Dallas showroom for a private appointment, or request the timepiece you seek, along with professional repair services and options to sell or trade.
Written by the business, not verified by us.Is Watch Chest legit?
Watch Chest (www.watchchest.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-09-07.
What people say
Great purchasing experience
I was in search of a specific ladies Rolex no longer in production and found exactly what I was looking for at Watch Chest. The online buying process was very easy and unpressured. The pictures and descriptions were accurate. I took the item to a Rolex Jeweler for appraisal and was very pleased with the outcome. Cody was a pleasure to deal with. Don't hesitate to shop with Watch Chest.
Exceeds all expectations
I have purchased 2 Rolex watches from Watch Chest and both buying experiences have exceeded all my expectations. Chris and Cody put the customer experience as their centerpiece of their business. The watches I acquired through them were just as described and in Brand New Condition. I couldn't be happier. Have ZERO hesitations in buying your next timepiece with them.
Second transaction and won't be the last!
Great communication from start to finish. It was my second transaction with Watch Chest and I won't hesitate to use them again. Smooth, simple, and straight forward.
Fantastic watch dealer
Fantastic watch dealer. Purchased a gorgeous Daytona at an excellent price. Will definitely be doing business with them again. Honesty goes a long way! They live by that motto.
Fourth Rolex transaction
I just completed my fourth transaction with Chris Wiley at WatchChest. First was the purchase of a 16710 in 2016, followed by a 16610 in 2020, the sale of my wife’s 268622 in 2021 and just now, the purchase of a 18238 to replace it. Chris is likely to be able to source the best quality (mint with papers) of any model you are looking for at prices that are fair. There are a ton of Rolex sellers out there, but I wouldn’t seriously consider working with anyone else.
Cody is very knowledgeable.and…
Cody is very knowledgeable.and trustworthy -great selection great prices easy transactions
The problem here is ...
The problem here is .... if they sell a great product and are easy to work with... then I will keep buying and buying Rolex. Cody was very professional and did not miss a beat. His follow up and consideration thru entire process was impeccable. The watch was better than described. I recommend this business! Chris
Great service, great experience, 5 Star
Cody did a fine job. Very eager to help and his follow up was very timely. Quality was impeccable.
Unparalleled Service
Cody and the team at Watch Chest were unparalleled in their service both prior and during the watch purchasing process. When I had questions regarding different pieces I was comparing, Cody was prompt and thorough in addressing each question clearly with ample detail. Once I came to a decision, I received my watch within the week as it was overnighted. Cody even ensured the watch was properly sized to my wrist with the dimensions I gave him. 5 star experience. I will be doing business with Watch Chest again in the future!
Great watch buying experience!
Great watch buying experience. I worked with Cody who was very easy to work with and answered all my questions thoroughly. The whole process was seamless. The watch I received was exactly as advertised and I will be using WatchChest when purchasing my next watch.
Excellent
This was the most pleasant online purchase experience I’ve ever had. I purchased my Rolex after many years of wanting one. The watch is absolutely flawless and even better than the description. A small detail that really impressed me was that my watch was already set to my time zone upon arrival, all I had to do was put it on! I received a call about an hour after delivery to make sure everything was as expected. Cody and his team went above and beyond to make this a pleasant transaction. I will definitely purchase another one in the future once I meet some more life goals.
10 year Patron…….
I have been buying Rolexes from The Watchchest for 10 years now and have never had a bad experience. I highly recommend them and they are very fair when trading in your old watches as well!!!
EXCELLENCE AT THE WATCH CHEST
1000003807,1000004333,1000004654 order #'S I have made three purchases in the last 3 years. I have been assisted by multiple associates and the owner on almost all transactions. They truly work together as a team working to completely take care of my needs and concerns when buying my time pieces. They always are friendly, straightforward and honest with information I have had questions about. The website is very user friendly for easy transactions. Should the transaction be a little more involved, they will assist and handle quickly and efficiently. the watches I have bought have always surpassed my expectations. I always shop at Rolex stores when I travel. I have not received the caliber of service from any other store vs the service I have received from The Watch Chest. If you are looking for a one time purchase or if you are a collector, you can not go wrong investing your time and money with The Watch Chest and the dedicated staff. I will be back for more!
This was my First purchase and I was blown away!
This was my first watch purchase made on-line and not in person. The watch was delivered with great communication. The box and presentation was perfect and the watch was in "Excellent condition". For a 30 year old vintage watch it looks like it was in a time capsule. The band is tight and feels brand new. There's not one scratch on it. The watch is barely polished and done right to a Rolex standard. I was so excited for that! So many of these gold watches are over polished and done incorrectly. The team at Watch Chest over delivered and made this gift a memorable one. They will not waste your time or theirs!
You will be very displeased with Cody
You will be very displeased with Cody, had no idea what a watch(Rolex) was worth on trade(they had one on website) and told me “they would get back with me after they scanned the market.” Never heard back. Unprofessional.
Reply from Watch Chest2023-06-27
Dear Christopher Martin, Thank you for your feedback. We'd like to clarify that at Watch Chest, we follow a meticulous process to appraise trades, which includes a detailed review of the items in question. This process ensures we provide fair and accurate quotes, typically within three business days. In your case, we were in the midst of this process when we received an email from you that contained disrespectful and verbally abusive language towards our team member for no reason. We strongly believe in maintaining open, respectful, and professional communication with our clients, which is fundamental to our business. We will not tolerate abusive or disrespectful behavior, and as a result, we discontinued our interaction. While we are disappointed that our interaction ended as it did, we stand by our commitment to professionalism, respect, and fairness in all our client dealings. Best Regards, Corey Wiley
I’ve been using Chris for over a…
I’ve been using Chris for over a decade. Great guy. Great service. Great experience. Every time. Highly recommended.👍👍
Love my new rolex watch
Love my new rolex watch! Great customer service and they are very attentive! Will buy next watch from them.
Exceeded Expectations
The quality of the watch I purchased and superb customer service exceeded all expectations. This was my first "real" watch purchase, and Corey and the team really made it a pleasure. Their professionalism removed any hesitation I had from making the purchase of a per-owned watch. I plan to stay a Watch Chest customer.
I was looking around for a watch
I was looking around for a watch. Came across this store on a Google search and they were advertising the watch I desired. Good price, good Pictures,etc. went online ad researched the Co as well as checking some of the watch forums. Everything looked good. Contacted Cory and asked a bunch of Questions which he answered politely ,patiently, and professionally. So far so good. He directed me to the checkout page and I pulled the trigger for over $12,000. Called Cory atv12:00 at his lunch and he quickly verified my payment went through. He stated that he would overnight my watch after lunch. That was yesterday. Today at 11:00 I am wearing a Beautiful, authentic Rolex. I am more than satisfied and feel I got a great deal! I have found my go to place for luxury watches. I also spoke to Corys father Chris the founder of the company over20 years ago. Chris was the same as Cory A-1 all the way. If you are thinking about purchasing from these guys don't hesitate. Also wanted to state the packaging and presentation was beautiful. Thanks Chris and Cory I really appreciate all you did!!!!
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