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Money & Insurance

WEEX

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222 reviews

1.3222 reviews
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About WEEX

Data updated
Website
www.weex.com
Category
Money & Insurance
Location
Singapore
Status
Unclaimed
Last 12 months
69 reviews
Replies to negative
29% (59/204)
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About this business

Founded in 2018, WEEX is a fast-growing crypto exchange committed to secure, high-liquidity trading. Serving millions of users across 130+ countries, WEEX offers deep liquidity for futures trading, up to 400x leverage on altcoins, over 1500 futures trading pairs.With a 1,000 BTC Proof of Reserves fund, WEEX prioritizes security and transparency, ensuring user assets are fully protected. Its innovative copy trading feature allows users to follow top traders effortlessly, making it a go-to platform for beginners and professionals.WEEX’s user base has surged to 6.2M, reflecting growing trust in the platform. With deep liquidity, robust security, and user-focused innovations, WEEX is shaping the future of crypto trading worldwide.

Written by the business, not verified by us.

Is WEEX legit?

WEEX (www.weex.com) has a 1.3 out of 5 rating on OK.one, based on 222 user reviews collected here. It is listed under Money & Insurance and its reputation is poor. 90% of reviews are 1 star, a relatively high share; The business has replied to 29% of negative reviews; 69 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

I deposited 350 USDT.

I deposited 350 USDT. My KYC was completed..after password reset my old account disappeared. I have TXID proof. I contact support multiple times via email, live chat and telegram but got no proper response. This is very unprofessional. I want my account and fund recovered urgently.

Forcibly closed my position, said assets unaffected, then denied $4,273 compensation

In 2024 I opened a long-term futures position on Weex. I wasn't actively trading. I was holding long term and checked the account infrequently. One day I logged in and my position was gone. On 04/27/2026 at 3:19 AM, Weex's system forcibly closed my DEGEN/USDT long position confirmed by my own order history labeled explicitly as 'System order.' I did not close this position. Their own published delisting announcement stated 'your account assets will not be affected.' My account lost $4,273.6965. Weex claims push notifications are their standard alert channel. I received none. They had my email address and only used it to respond to my dispute but never sent a single email warning me about a delisting that would forcibly close my position. Their announcement stated position opening suspension at 1:00 PM UTC+8. My position was closed at 3:00 AM UTC+8, 10 hours ahead of their own published schedule. After weeks of correspondence and a formal dispute with full documentation, Weex denied compensation. I issued a final formal demand with a 5-day response window. They did not respond. This is not just about $4,273. This is about an unregulated exchange that presents itself as a professional platform while taking zero accountability for the consequences of their own system decisions. This is not the first time Weex has impacted users through platform instability and refused to take ownership. Full documentation available.

Poor P2P Support and Delayed Dispute Resolution

I had a poor experience with the P2P service. Appeals for unreleased payments take an excessively long time, often remaining pending for weeks without updates. Support is uncoordinated, live chat redirects to the P2P team, but responses are delayed and repetitive, requesting the same information multiple times. Overall, the dispute resolution process needs significant improvement.

I was finally winning trading an…

I was finally winning trading an airdrop when they instantly flagged me for suspicious activity. The only thing suspicious was that I was actually winning. This is why I will always use the CVE Capital framework. I am never locked out the second I start seeing results, I have total control over my exits.

Deposit Misappropriation and Personal Data Extortion

Warning! This platform is extorting personal data. I deposited $30, traded up to $120, and requested a withdrawal of $50—my $30 and $20 in profit. WEEX then blocked my account, blocked withdrawals, and blocked the trading process itself. They demanded a full set of personal information: passport, residential address, a selfie with my passport, and a video of the text being read. For a withdrawal of $30–$50, such demands are excessive and inappropriate. The exchange refuses to return even my personal deposit of $30 without these documents. There are no such requirements for deposits or withdrawals. They are not currently listed on their website, but if you make a profit and want to withdraw it, they immediately find any excuse not to give it back to you, including in this case, even my deposit. This looks like they're collecting a database of real users for dubious purposes. In fact, my money was simply stolen, and to get it back, they're demanding I "sell" my identity. Think very carefully and read real user reviews before trusting them with your money and confidential information. Just imagine what they could do with your data. I have all the evidence and correspondence with them. UID 9718018493

I had a very disappointing and…

I had a very disappointing and frustrating experience with Weex.com exchange. Due to serious issues on their platform, my entire account got wiped out, and I am extremely dissatisfied with how they handled the situation. I had placed a proper stop-loss (SL) to manage my risk, but when the market moved, the stop-loss simply did not execute. Because of this failure, my position kept running into loss until my account was completely washed out. This is not a small glitch—this is a major failure in a trading system that users rely on to protect their funds. What’s even more frustrating is their support response. After reporting the issue, I expected at least a proper investigation or compensation. Instead, I received no meaningful help, no accountability, and no compensation for the loss I suffered due to what appears to be a system failure on their side. For any trader, risk management tools like stop-loss are critical. If those tools don’t work reliably, then the platform itself becomes unsafe. Based on my experience, I cannot trust this exchange with my funds. I strongly advise others to be cautious when using Weex.com. Make sure you understand the risks, because if something goes wrong, you may not get any support or compensation.

Don't deserve for 1 star

Bad exchange. If you do P2P trading and someone doesn’t release the payment, when you file an appeal it stays pending for months. The P2P team works like volunteers—no proper response, no live chat support. When you contact live chat, the support team says it’s not their responsibility and tells you to email the P2P team, saying they will respond. But the P2P team doesn’t reply for at least a month. And when they finally respond, it’s just a copy-paste message asking again for the same details you already provided in your emails.

I was trading an airdrop position and…

I was trading an airdrop position and finally started seeing some profit. Then my account got flagged for suspicious activity. The only thing that changed was I was actually winning. They are punishing me the moment things started going right. It's honestly a good thing I only stick to real investing with #GoIdbIoom io, now. They've been transparent the whole time and not once have the rules changed the moment I started earning.

Scam platform

Scam platform, be aware!!! Platform made by Russian scammers, they have blogger agents, those who act like a pro traders, attract people with fake gains and signals, requesting to open account, deposit minimum 100$ USDT and accept their copy trading. Once you do it, they they gonna open and close couple positions within a seconds. In that scenario your entire deposit will be ripped of by fees, not gain or lose, by FEES. I got scammed like that. Deposited 100$ and accepted copy trading and within a second they ripped me off. Left me 8$ which is unable to withdraw because limit is over 10$. Classic russian scammers.