Wine.com (www.wine.com) has a 4.4 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 80% of reviews are 4 stars or higher and 1% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
J
John · 2 reviews · Verified · Experienced 2026-08-01 ·
★★★★★
Promotional Bait and Switch
I find it annoying that after you offer some type of promotional offer when I go to checkout , I discover this was just a Bait and Switch tactic because I selected wones that end in $0.98 rather than $0.99 or some such distinction. Make me feel cheated and ripped off.
The MELT50 discount would not work even when my order was over $400 before shipping costs .... only the MELT20 worked. Per your own site MELT50 for Orders $400+
For a wine lover, great customer care is what I am looking for first as I do not ever need to worry about the return or any product damage during transit. I even pre ordered some wines and by the time I arrived at a new place in another state, I got my order the same day. It saved me the hustle getting my favorite wine through the airport. So 2 thumbs up for wine.com!!!
Reply from Wine.com2026-07-31
Thank you! We're honored to be part of your wine journey. Cheers! -The wine.com Team
I have been a customer of Wine.com for a few years and as an older person, the delivery and service is inestimabale. The variety and choices are many and various and I expect to remain a customer well into the future.
J
John · 1 review · Verified · Experienced 2026-07-22 ·
★★★★★
Kami was fantastic helping me modify a…
Kami was fantastic helping me modify a futures order I screwed up. She fixed it quickly and professionally and got my order right. Thanks you so much!!!
Reply from Wine.com2026-07-31
Thank you for sharing your experience. We will share your comments with Kami. Cheers! -The Wine.com Team
The check out process was a bit confusing.
I had to redo it for both orders a couple of times.
Nevertheless, all wound up be correct and sent to the right partiesl
Reply from Wine.com2026-07-31
Your feedback means a lot. Thanks for choosing us! -The Wine.com Team
Easy to order from great selections and prices
But I am disappointed. Your email to me advertised HEATWAVE code to save and when I checked out it said I was not eligible!!! Why??
Reply from Wine.com2026-07-27
Your feedback means a lot. Thanks for choosing us! Please note bottle price that end in 7 are not eligible for promo codes. We do have a wide variety of bottles that do apply. -The Wine.com Team