The simplicity of the sign up process…
The simplicity of the sign up process and the variety of ways to pay
About Hugo Insurance Services
Data updated- Website
- www.withhugo.com
- Category
- Money & Insurance
- Location
- United States · West Hollywood
- Status
- Unclaimed
- Last 12 months
- 215 reviews
- Replies to negative
- 100% (6/6)
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Is Hugo Insurance Services legit?
Hugo Insurance Services (www.withhugo.com) has a 4.8 out of 5 rating on OK.one, based on 215 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Easy
Easy. Fast. No bs. GREAT
Just like that. Good to go
Super easy process, truly. Price is solid as well
Payment,price and fast service
Easy and fast
Easy and fast! Flexible payment options as well
Great Service
Worth it!!!
It was easy to use and understand. and no deposit just pay for your plan. It's reasonable for today's times. Thanks.
Pretty easy no pressure of setting up…
Pretty easy no pressure of setting up in and out done
Fast Easy Reasonable
Thank you for all your help
They are good
Grateful Right On Time
Very quick and right on time right as I was getting a ticket I was able to get insurance at the same time. My car was not impounded and I’m grateful for Hugo. Thank you.
Awesome never seen this before not hogh…
Awesome never seen this before not hogh at all
It was an easy process and the prices…
It was an easy process and the prices are great
Easy to use
Easy to use awesome
Very easy and simple
Very easy and simple. Good price
Easy sign up
Easy sign up! Loving it so far!
Super quick service with great…
Super quick service with great prices!!! Love Hugo!
Great and very convenient
Easy quick fast set up and affordable
I did not receive my money back and my…
I did not receive my money back and my policy was canceled by you guys the same day for some reason
Reply from Hugo Insurance Services2026-08-04
Hi Travon, so sorry for the confusion or frustration – we see an agent was able to reply to your help request within 5 minutes. While we're unable to refund days of paid premium, we try to make refunding any leftover account balance as easy as possible – it all takes place right from inside your member account. We see our agent was able to assist with your refund, and you should see these funds back in your bank account within 5 - 10 business days. Unfortunately, we can't make this move any faster on our end. We're sorry about that! If you have any more questions about your refund, please reply to the agent assisting you – or email [email protected] at any time. Thanks again for your honest feedback, and thanks for checking out Hugo. Drive safe!