is fast and efficient for settlement in…
is fast and efficient for settlement in RMB. Highly recommended
About XTransfer
Data updated- Website
- www.xtransfer.com
- Category
- Money & Insurance
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 41 reviews
- Replies to negative
- 57% (4/7)
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About this business
XTransfer is a one-stop financial and risk management service provider committed to making cross-border payment effortless and cost-effective for SME traders. It connects large financial institutions with SMEs worldwide through technology so that SMEs may enjoy the same level of financial services as multinational groups.
Written by the business, not verified by us.Is XTransfer legit?
XTransfer (www.xtransfer.com) has a 4.4 out of 5 rating on OK.one, based on 53 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 87% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 57% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the secure online platform makes handling cross-border transactions, managing funds, and sending money to international suppliers extremely simple and fast. Business users are especially pleased with the quick transfer speeds, user-friendly digital tools, and the helpful guidance provided by dedicated account managers. Some reviewers were not happy with unexpected transaction restrictions, frequently bounced payments, and complicated verification demands required for international remittances. A few people also noted that navigating the digital service can feel initially confusing, stressful, and unreliable when dealing with strict compliance checks.
Auto-generated from all reviews of this business. For reference only.What people say
One of the best app for offshore…
One of the best app for offshore transactions
Ivan is the sales executive that i meet…
Ivan is the sales executive that i meet is full of caring and passion on he's job. He is willing to help me to know which should I learn the use the apps. Btw, he is handsome. ^^
Fast responds, friendly help any time.
Wonderful experience, Easy to navigate and I make payment any time of the day Also fast customer response and very happy to help customers
Excellence service
Excellence service, when you use first time its littke bit confused, but asisstant will help you, after that very usefull
One of the best app for offshore…
One of the best app for offshore transactions without any problems, great customer support, the best in the world.
Honestly I am a living testimony about…
Honestly I am a living testimony about this app it's safe, fast and reliable. Very easy to use and the rate is top notch. I can upload my successful transaction screenshot here if I can will be given the opportunity to do so
Do not employ this company for your business activities
We employed Xtransfer for our business in China. Before receiving the first payment from our client, we contacted Xtransfer's risk management department and provided the details of the client (and other related documents like invoice) to ensure a smooth transaction. We received the response from Xtransfer that there would be no issues with the transfer as the client passed the Xtransfers internal checking. But once the client wired the payment the troubles started. According to Xtransfer the client was now suspicious and therefore we could not receive payment unless we provided further information including Whatsapp messages (the only mode of communication that Xtransfer accepted) between us and the client, and alot of other information. We spent several days to provide the documentation and in the end they did not accept the tranaction. Needless to write that they of course deducted the transction fees (about 200 €) from the transferred amount. And needless to write that no apologies were provided. A more reputable and serious company would have definitely provided an apology and refunded the full amount. My advise is not to employ this company, as the information that is provided will likely not be correct. All they seem to be interested in to receive their commissions (based on the tranactions). Update 5/5/2026 Received the below general answer from Xtransfer, requesting further details for "assistance", despite me providing them when submitting my original review. As expected no apologies or offer for reimbursement was received, which further proves my point.
Reply from XTransfer2026-05-05
Hi Alex, Thank you for your feedback, and we’re sorry for the frustration this experience has caused. As a world's leading B2B cross-border payment platform, XTransfer follows strict compliance and risk control requirements. Transaction assessments may be updated based on new information to ensure security and regulatory compliance, which can sometimes require additional documentation. We understand this may impact your experience, and we would like to look into your case further. Please kindly contact our customer support team with more details so we can review the situation and provide assistance as soon as possible. Thank you for your understanding. Best regards, XTransfer Team
If I could give XTransfer zero stars
If I could give XTransfer zero stars, I absolutely would. This has been one of the most frustrating financial platforms I have ever dealt with. Payments are constantly getting bounced back for no clear reason, even when everything is submitted correctly. It feels like you can never rely on them to actually process a transaction smoothly. Every single time there is an issue, and there will be an issue, you are stuck waiting around for support to respond, which takes far longer than it should for something involving your money. Their platform itself is also incredibly unreliable. It is buggy, slow, and clearly not built to handle real business needs. You will think something has gone through, only to find out later that it has not, or that it has been rejected without proper explanation. Customer support is another nightmare. Instead of quick resolutions, you get delays, vague answers, and a lot of back and forth with no real outcome. Meanwhile, your funds are in limbo and your business operations are affected. Overall, XTransfer is stressful, unreliable, and a huge waste of time. There are far better alternatives out there. Save yourself the headache and avoid this platform completely.
Reply from XTransfer2026-03-25
Hi Aria, We’re very sorry to hear about your experience and understand how frustrating this must have been. At XTransfer, we take transaction reliability and customer support seriously, and we would like to investigate this further to help resolve any issues. Could you please provide more details about the transactions in question so our team can look into them and assist you promptly? Thank you for your patience, and we look forward to helping you. Best regards, XTransfer Team
Max Ooi Joo Chuan
Nice . Can get good rate
This platform makes it easy for us to…
This platform makes it easy for us to send large amount of money to Chinese suppliers. It is fast and easy to operate. Very credible payment platform.
Lucky to meet XT
It’s very lucky to meet XT. Very convenient to accept foreign money, transfer and make payments, which help my business a lot. I have recommended to many friends and will continue to use it.
My experience with XTransfer
My experience with XTransfer has been consistently excellent! The cross-border payment process is straightforward and hassle-free, with much faster processing times compared to other platforms. The fee is competitive and clearly displayed upfront, which is really reassuring. What impresses me most is the stable system and the warm, patient after-sales support—every detail makes me feel valued as a user, and I highly recommend it to anyone in need of cross-border financial services.
The choice of over 700,000 foreign…
XTransfer is the top choice for foreign trade payment collection! It offers fast local multi-currency collection with zero intermediary bank fees. The funds are managed by the bank and there is no limit on compliant foreign exchange settlement. The customer manager is also very responsible and can help with any collection issues immediately. It's really a great platform. I highly recommend it
Great efficiency using XT
Great efficiency using XT. Specially they have a professional service team online to help each moment. Every thing is so smooth to save a lot of efforts.
convenient method
good service，relatively convenient，is good for using in business，recommend to friend to use xtransfer，help us solve receiving payments problem
A Fintech Power House ! XTranfer Shines in Everway
I'm thoroughly impressed with XTransfer (1) Ligthning-Fast Transfers: Payments arrive in minutes, not days unlike some other Fintechs that took days to deliver (2) Unbeatsble Rates: Transparent fees, no surprises (3) Top-Notch Security: Bank grade protection + 24/7 expert customer care support. (4) Scalable and Simple : Perfect for businesses of any size . In everyway, XTranfer delivers excellence, reliability, speed and customer care support. Highly recommend for effortless global transactions 🌎👋 5/5 stars - keep pushing boundaries 😊
Excellent and convenient to use
very good good
Good serivce👍🏾
XTransfer has really made a big difference for my import business. I want to sincerely appreciate Will Wu from the Shanghai head office for his support. In the past I using a computer used to feel like a nightmare for me. But thanks to his patience, everything became much easier. Even though I faced some issues in the beginning, I can now confidently use my own international payment account. In today’s global market, this is truly one of the safest and most cost-effective payment platforms out there.
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