Do not employ this company for your business activities
We employed Xtransfer for our business in China. Before receiving the first payment from our client, we contacted Xtransfer's risk management department and provided the details of the client (and other related documents like invoice) to ensure a smooth transaction. We received the response from Xtransfer that there would be no issues with the transfer as the client passed the Xtransfers internal checking. But once the client wired the payment the troubles started. According to Xtransfer the client was now suspicious and therefore we could not receive payment unless we provided further information including Whatsapp messages (the only mode of communication that Xtransfer accepted) between us and the client, and alot of other information. We spent several days to provide the documentation and in the end they did not accept the tranaction. Needless to write that they of course deducted the transction fees (about 200 €) from the transferred amount. And needless to write that no apologies were provided. A more reputable and serious company would have definitely provided an apology and refunded the full amount. My advise is not to employ this company, as the information that is provided will likely not be correct. All they seem to be interested in to receive their commissions (based on the tranactions). Update 5/5/2026 Received the below general answer from Xtransfer, requesting further details for "assistance", despite me providing them when submitting my original review. As expected no apologies or offer for reimbursement was received, which further proves my point.