Priced themselves out of a customer
They just had a price increase and their service is now unaffordable. I will not be parking here again, even though I have used this company for over 5 years, maybe more.
Z Airport Parking (www.zairportparking.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-30.
They just had a price increase and their service is now unaffordable. I will not be parking here again, even though I have used this company for over 5 years, maybe more.
My car, which is an exotic, was damaged during its stay at Z Parking. I can't prove it, but it seems that someone took it for a joy ride. During this alleged joy ride, the compressor for the AC system blew up. It exploded internally, like nothing I'd ever heard of before, sending metal chips into the AC system. The repair will be expensive, but I don't know how much yet. When I first ran the car at pickup, the engine ran very rough, which indicates that someone drove it hard before I started it up. Also, there were numerous settings on the dashboard and on the steering column that were messed up. I never touch those settings, so this is clear evidence that the car was tampered with. I've never experienced anything like this in other parking companies, and I travel a lot. Don't leave your expensive car at this lot.
ZERO customer service. Could not be farther from their claim of 24/7 access. I needed to cancel a reservation for which I pre-paid. Made numerous attempts in the week leading up to my reservation. All failed!!! The link in confirmation email did not work. The email address repeatedly bounced back "undeliverable". No way to cancel through phone system, or reach a live person, or even leave a message! Finally filed a fraud hold with my credit card company. We'll see if I get a refund.
Everything was great except scanning the bar code to get in and out. Car was ready to go from valet. Very convenient and efficient. Great price and service.
Excellent, excellent and excellent. Super fast. ·3rd time i have used them and they never fail. Great price and they washed my car.
Z-Parking offer an affordable, and efficient service that makes traveling easier!
I’ve been using Z Parking for years. Always fantastic!! On time, friendly staff and just an overall great experience.
Booked valet online check in very quick receipt was in my car just had to jump in and drive home. I always use Z they never disappoint
Always an easy and pleasant experience dealing with Z parking!!
Very helpfull, polite and easy to work with- great service!
I have exclusively used ZAirport parking and this past visit was more of the same- great customer service, timely drop off and pick up, car is always ready upon return! I wouldn’t go anywhere else!
Prompt, courteous transport to the airport both coming and going! They treat my truck like it was their own.
Z Parking is convenient and affordable. Staff is always friendly and helpful.
I'm loyal to Z Parking, even after the Groupons have gone away! reliable service and good deals; kind drivers who offer to help load luggage (a quick observation from the curb at the airport that other carriers did not budge from their seats when passengers got on the busses). I would love it if the Groupons came back but the location and the service is great - keep it up!
I was quickly taken to the airport early in the morning. I called upon returning and didn’t have to wait too long. I would park here again.
Deciding to park at Z Park was the best decision I made this summer! Parking was easy, transportation to and from the airport was quick, pleasant and safe. I will be sure to use Z Park in the future whenever I fly out of Bradley.
I used Z Airport Parking recently and am super impressed. The staff worked with me in extending my parking due to travel delays, flight cancellations, and schedule changes including a helpful battery charge. Thank you Z Parking.
We waited about 40 minutes to be be picked up at the airport. However, we were comped for the parking so we are satisfied.
200 reviews matching